Customer Care Representative

Communicating with customers through various channels. Acknowledging and resolving customer complaints Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the...

Position: Customer Care Representative / BPO Executive - Experience: Minimum 1 year of inbound calling experience - Language**:Fluent in English with a US accent** - Responsibilities: - Handle incoming customer calls with professionalism and courtesy. -Provide prompt and accurate solutions to customer inquiries and issues - Assist customers with billing,...

**Job Role / Designation** Customer Support US telecom process. Customer care representative - 1 year Sr. Customer care representative - 2 year **Communication** Excellent Communication skills who can speak with US natives **Experience (Yrs)** minimum 6 months of International Bpo voice exp Should have computer and Internet knowledge / knowledge of...

Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software. **Job Type**: Fresher Schedule: - Monday to Friday **Education**: - Higher...

Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software. **Job Type**: Fresher Pay: ₹21,000.00 - ₹43,900.00 per month Schedule: -...

Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software. **Job Type**: Fresher Pay: ₹21,000.00 - ₹43,900.00 per month Schedule: -...

**Customer Care Executive Job Description**: - **Job Title**: Customer Care Executive - **Department**: Customer Service - **Location**: [Insert Location] - **Reports To**: Customer Service Manager - ### **Job Summary**: - The Customer Care Executive is responsible for providing exceptional service to our customers by addressing their inquiries, resolving...

Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software. **Job Types**: Full-time, Fresher Pay: ₹21,000.00 - ₹43,900.00 per...

Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software. **Job Type**: Fresher Pay: ₹21,000.00 - ₹43,900.00 per month Schedule: - Day...

Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software. **Job Type**: Fresher Pay: ₹21,000.00 - ₹43,900.00 per month Schedule: -...

Interact with customers to solve issues and questions about products, services, and policies - Maintain a positive and friendly tone with customers at all times - Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally - Establish new customer accounts and record account information, like phone...

Interact with customers to solve issues and questions about products, services, and policies Maintain a positive and friendly tone with customers at all times Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally Establish new customer accounts and record account information, like phone...

Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally. - Answer any questions the customer may have about available products and services. - Establish new customer accounts, recording account information on written forms or digitally. - Ability to thrive in fast-paced environment,...

**Communicating** with customers through various channels. - **Acknowledging** and resolving customer complaints. - **Keeping records** of customer interactions, transactions, comments, and complaints. - **Providing feedback** on the efficiency of the customer service process. - **Managing** a team of customer service representatives. - **Ensuring** customer...

Answer questions: Respond to questions about products, services, and policies Solve problems: Identify the cause of a customer's problem and provide a solution that aligns with company policies Handle complaints: Listen to customer complaints and try to resolve them Take orders: Assist customers with placing orders, refunds, or exchanges Promote products and...

**Manage** large amounts of incoming calls. - **Address** customers’ questions about products and services. - **Process** payments or returns. - **Generate** sales leads that develop into new customers. - **Identify** and assess customers’ needs to achieve satisfaction. - **Build** sustainable relationships and trust with customer accounts through open...

Customer service representatives (CSR) duties and responsibilities: Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing...

Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines. Training customer care staff on customer service protocol. Strategic thinking. Must possess excellent communication skills. **Job Types**: Full-time, Permanent, Fresher Pay:...

Greet customers, answer questions, and resolve complaints Sales: Sell products and services, and explain their benefits Orders: Take orders, process payments, and handle returns and exchanges Accounts: Make changes to customer accounts and address billing concerns **Job Types**: Full-time, Permanent Pay: ₹19,000.00 - ₹24,000.00 per month Schedule: -...

We are a leading company in service sector we trust in building relationships with our customers which represents our value for them. **Job Types**: Full-time, Part-time Pay: ₹15,300.00 - ₹27,800.00 per month Expected hours: 8 per week **Benefits**: - Provident Fund Schedule: - Day shift - Monday to Friday - Weekend availability Supplemental...