Customer Care Executive
4 days ago
**Customer Interaction**: Handle customer inquiries and provide information about products and services.
- **Issue Resolution**: Resolve customer complaints in a timely and efficient manner.
- **Feedback Collection**: Gather customer feedback to improve service quality and customer satisfaction.
- **Documentation**: Maintain accurate records of customer interactions and transactions.
- **Follow-up**: Conduct follow-up to ensure that customer issues are resolved and they are satisfied with the service.
- **Support**: Provide support and guidance to customers regarding product usage and troubleshooting.
- **Collaboration**: Work closely with other departments to address customer issues and improve overall service
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹102,807.10 - ₹490,034.84 per year
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Location**:
- Pimpri-Chinchwad, Maharashtra (required)
Work Location: In person
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