Escalation Officer

Perform as primary interface for Global Management with regards to customer escalations. Prioritize and stimulate escalations with Continuing Product Development (CPD) to ensure visibility, traction and ultimate closure. Ensure customer is heard throughout escalation process. Establish correct expectations, enforce relief and resolve through effective...

Perform as primary interface for Global Management with regards to customer escalations.Prioritize and stimulate escalations with Continuing Product Development (CPD) to ensure visibility, traction and ultimate closure.Ensure customer is heard throughout escalation process.Establish correct expectations, enforce relief and resolve through effective...

**Role/Job Title**: Priority Escalation Officer **Business**: Customer Service **Function/ Department**: Grievance Redressal **Place of work**: Mumbai **Roles & Responsibilities**: 'Effective resolution of customer grievances/ escalations referred at MD desk to ensure zero comeback / further escalations. TAT adherence for providing resolution Take...

**Role**:Any Other **Timings**:Shifting Schedule **Industry**:BPO / ITES **Functional Area**:Any Other Key Skills: Communication escalation - Escalation - Male (Walk-in interviews) - Min 1 year Escalation experience (overall should be 2 years) - Excellent comms - Salary upto - 30K (Non PF) - Rotational shift - Including night for Male (Female rotational...

Role/Job Title: Priority Escalation OfficerBusiness: Customer ServiceFunction/ Department: Grievance RedressalPlace of work: MumbaiRoles & Responsibilities:'Effective resolution of customer grievances/ escalations referred at MD desk to ensure zero comeback / further escalations.TAT adherence for providing resolutionTake quick decision for redressed of...

**Role/Job Title**: Nodal Escalation Officer **Business**: Customer Service **Function/ Department**: Grievance Redressal **Place of work**: Navi Mumbai **Roles & Responsibilities**: 'Effective resolution of customer grievances/ escalations referred at NODAL /PNO /CMD desk to ensure zero comeback / further escalations. TAT adherence for providing...

**Role/ Job Title**: Nodal Escalation Officer **Function/ Department**: Grievance Redressal **Job Purpose**: Effective resolution of customer grievances/ escalations referred at NODAL /PNO /CMD desk to ensure zero comeback / further escalations. **Roles & Responsibilities**: TAT adherence for providing resolution. Take quick decision for redressed of...

**Role/Job Title**: Regulatory Escalation Officer **Business**: Customer Service **Function/ Department**: Grievance Redressal **Place of work**: Navi Mumbai **Roles & Responsibilities**: 'Provide adequate & quick resolution to all the escalated complaints from regulatory bodies, senior managers, nodal offices and internal departments at GRD. Ensure...

Role/ Job Title:Nodal Escalation OfficerFunction/ Department:Grievance RedressalJob Purpose:Effective resolution of customer grievances/ escalations referred at NODAL /PNO /CMD desk to ensure zero comeback / further escalations.Roles & Responsibilities:TAT adherence for providing resolution.Take quick decision for redressed of complaints.Need to ensure...

Role/Job Title: Regulatory Escalation OfficerBusiness: Customer ServiceFunction/ Department: Grievance RedressalPlace of work: Navi MumbaiRoles & Responsibilities:'Provide adequate & quick resolution to all the escalated complaints from regulatory bodies, senior managers, nodal offices and internal departments at GRD.Ensure adherence to grievances redressal...

What We'll Bring: We at TransUnion CIBIL are an equal opportunity employer and are committed to a policy of treating all our associates and job applicants equally. Applicants are evaluated on the basis of job qualification - not race, color, sex / gender, religion, caste, national origin, age, disability, marital status, citizenship status, sexual...

What We'll Bring: We at TransUnion CIBIL are an equal opportunity employer and are committed to a policy of treating all our associates and job applicants equally. Applicants are evaluated on the basis of job qualification - not race, color, sex / gender, religion, caste, national origin, age, disability, marital status, citizenship status, sexual...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: - Experience working in a continuous improvement - Comfortable working in fast paced environment. - High degree of responsibility and ownership, strong multitasking, coordination and tenaciously looking for ways to get results. - Ability to work under pressure in a fast paced environment and...

Welcome to our Team:At TransUnion, we offer a dynamic and inclusive environment that fosters teamwork and creativity. We are always seeking new technologies to stay agile, allowing our team to develop current skills, acquire new ones, and unleash their full potential. Join us and collaborate with amazing individuals, drive innovative products, and leverage...

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring: Experience working in a continuous improvement Comfortable working in fast paced environment. High degree of responsibility and ownership, strong multitasking, coordination and tenaciously looking for ways to get results. Ability to work under pressure in a fast paced environment and deliver as per...

What We'll Bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team...

What We'll Bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team...

What We'll Bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team...

What We'll Bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team...

What We'll Bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team...