IT Helpdesk Representative

We are gauging for a customer service representative to handle customer concerns and to resolve any issues. The role involves evaluating customer inquiries, establishing complaints, and steering customer service across diverse contact platforms. Success in this position requires a calm demeanor in addressing troubled customers, as well as active experience...

**About Us** Zouma is a multinational leader in decision science, with offices in the United Kingdom, UAE, Australia, and India. Since our establishment in 2021, we have focused on leveraging innovative technology to help businesses thrive in competitive landscapes. We operate through six key divisions: Data Analytics & Artificial Intelligence, Product...

**Key Responsibilities**: - Respond to customer or internal user inquiries related to hardware, software, and network issues. - Diagnose and troubleshoot technical problems, providing timely resolutions. - Document customer interactions, issues, and solutions in the help desk system. - Escalate complex issues to higher-level technical support when...

**CUSTOMER SUPPORT REPRESENTATIVE** **ABOUT THE COMPANY**:Penta IT Solutions Pvt. Ltd. is a leading B2B services company that provides outsourcing insurance services and foreign accountancy solutions. We commit to utilising technology to boost business productivity and conserve time and resources. We offer back-end services such as Foreign Accounting and...

The Help Desk Technician is the first point of contact for end-users experiencing technical difficulties. You will monitor and manage the helpdesk ticketing system, prioritize and resolve tickets promptly, and escalate complex issues as necessary. Key duties include supporting software installations, hardware setup, basic network troubleshooting, and...

**International Call Center Executive (Female)** **Salary: Competitive, 25% hike on current CTC** **Location: Sector - 74, Phase 8, Mohali** **Shift: Night, 7:30 pm-4:30 am with Cab services** **Monday - Friday** **Responsibilities**: - Engage prospective customers to introduce and sell products/services. - Manage incoming inquiries, providing relevant...

**Looking for an experienced sales representative in technical the department.** An opportunity to enhance your technical skills while working on genuine issues related to computers, printers, etc. - We Offer attractive incentive plans. - 6 Days Working **Job Responsibilities and Duties** - Provide client support remotely (On Call) for issues related to...

**Job Title: Field Sales Representative - IT Solutions** **Location: On-site/Field-Based** **Company**: Mutilfold IT Solution Private Limited, Mohali **About us**:AO Developers is now a sub brand by Multifold IT Solutions Private Limited, We have been working for more than 7 years from India and have clients all over the world. We design cost effective,...

We are seeking a highly motivated and skilled Financial **Customer Service Representative** to join our dynamic customer support team. As a Financial **Customer Service Representative**, you will be the first point of contact for our clients, providing exceptional customer service in the realm of financial products and services. You will play a pivotal role...

**Customer Care Executive** **Salary: ₹18,000 to ₹22,000 + ₹200 to ₹900/day Incentives + Excellent Benefits + Conveyance Allowance + Cab Service Provided** **Location: Sector 74, Mohali (Cab service available for Kharar and Landran areas)** **Timings: 7 PM to 5 AM (1:10-hour break)** **Responsibilities**: - Initiate outbound calls to generate...

**Responsibilities**: offers technical assist to customers via gaining knowledge of and answering questions, troubleshooting issues, and retaining laptop and LAN performance. gives answers to customers by using identifying issues, researching answers, and guiding clients via corrective steps. Improves purchaser references by writing and retaining...

_**Inside Sales Representative duties and responsibilities: - **_ Communicating with customers Making outbound calls to potential customers Developing new leads Creating and maintaining customer database Understanding customer needs Explaining product features and benefits Closing sales and achieving quotas - **Inside Sales Representative requirements and...

**Full job description** We are seeking a friendly, organized, and detail-oriented receptionist to join our team. As the first point of contact for clients and visitors, you will play a crucial role in representing our company professionally and warmly. You will be responsible for greeting visitors, handling phone calls, managing schedules, and performing a...

**Position Overview**: As a Sales Executive in the IT sector, you will be responsible for generating leads, identifying potential clients, and closing sales deals for our range of IT products and services. **Key Responsibilities**: - Client Identification: Research and identify potential clients who can benefit from our IT products and services. Understand...

**Job Title: Freight Broker** **Location: Mohali, Punjab** *** Position Overview: We are seeking enthusiastic individuals to join our team as freight broker. Whether you are a recent graduate or have experience in sales, this role provides an opportunity to grow in the logistics industry. You will be responsible for developing client relationships,...

Key Responsibilities Customer Service: Answer incoming calls promptly and professionally, addressing customer inquiries, concerns, and complaints. Provide accurate information about products, services, pricing, and promotions. Assist customers with placing orders, processing returns, and resolving billing issues. Ensure high standards of customer service...

**Responsibilities**: - Serves customers by resolving product and service challenges, as well as providing relevant product and service information that helps solve them. - Keeps track of customer correspondence and logs key account information and customer data. - Resolves product or service problems by investigating the customer’s complaint, determining...

**Responsibilities**: - Have interaction with clients to recognize their needs and advocate appropriate products or services. - Drive income by using meeting or exceeding person objectives. - Offer product information and solution patron queries. - Deal with client transactions, payments, and order processing. - Maintain patron records and make sure well...