Fraud Officer Gsc

6 months ago

Hyderabad Telangana, India HSBC Full time

-Job description

**Some careers have more impact than others.**

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Fraud officer.

**Principal responsibilities**
- To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified Performance Level Agreements (PLAs). Responsible for relationship building and resolving customer queries / issues, account management in a professional manner (where applicable). Other responsibilities dependent on process assigned to. Receives / makes customer calls in a call centre environment. Takes ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution.
- Refer to supervisor for deviation/s ‘or’ exceptions to procedures.
- To abide by the Group Compliance Policy by containing compliance risk in conjunction with the relevant Compliance
- Department. The term compliance embraces all relevant laws, rules and codes with which the business has to apply.
- To continually re-assess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures, management restructures, and the impact of new technology in conjunction with the donor Group companies.
- To maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators
- To abide by the Group Compliance Policy by containing compliance risk in conjunction with the relevant Compliance department. The term compliance embraces all relevant laws, rules and codes with which the business has to apply.
- To continually re-assess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures, management restructures, and the impact of new technology in conjunction with the donor Group companies.
Requirements

**Requirements**:

- Ability to speak and understand English fluently.
- Ability to write letters and create memos comprehensible to related departments.
- Good conversational skills to hold the attention of the customer on the telephone.
- Ability to grasp quickly.
- Ability to understand and interpret numeric data.
- Minimum, basic computer knowledge.
- Flexibility to work shifts.
- Ability to build rapport with people.

**You’ll achieve more at HSBC**

**Issued By HSBC Electronic Data Processing (India) Private LTD

  • Fraud Officer, Gsc’s

    6 months ago

    Hyderabad, India HSBC Full time

    -Job description **Some careers shine brighter than others.** If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one...

  • Fraud Officer- Gsc's

    6 months ago

    Hyderabad, India HSBC Full time

    -Job description Business: Fraud Operations Open positions: 1 Role Title: FRAUD OFFICER Global Career Band: - 8 - Location: _(Country/City) :_ Hyderabad Shift Timing: - Rotational Shift - Hiring Manager Name: Suresh Neeli Recruiter Name: Ranjitha Ramesh Why join us? To continuously provide high quality processing service to achieve maximum...

  • Fraud Officer, Gsc’s

    6 months ago

    Hyderabad, India HSBC Full time

    -Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is,...

  • Fraud Officer

    2 months ago

    Hyderabad, Telangana, India HSBC Full time

    -Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is,...

  • Executive Assistant Gsc’s

    6 months ago

    Hyderabad, Telangana, India HSBC Full time

    -Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...

  • Fraud Officer Gsc

    6 months ago

    Hyderabad, Telangana, India HSBC Full time

    -Job description **Why join us?** **Role Purpose** To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified Performance Level Agreements (PLAs). Responsible for relationship building and resolving customer queries / issues, account management in a professional manner (where applicable). Other...

  • Avp - Operations, Gsc’s

    6 months ago

    Hyderabad, Telangana, India HSBC Full time

    -Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...

  • Fraud Officer

    4 months ago

    Hyderabad, Telangana, India HSBC Full time

    -Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is,...

  • Fraud Investigator

    6 months ago

    Hyderabad, Telangana, India Deliveroo Full time

    The Trust team works to build trust and keep bad actors out of all sides of our marketplace: consumers, riders and partners. You will work within our fraud operations team to investigate fraud and abuse through automated decision making, help the business understand root cause of issues and highlight areas of improvement for our product and data science...

  • Fraud Investigator

    6 months ago

    Hyderabad, Telangana, India Deliveroo Full time

    The Trust team works to build trust and keep bad actors out of all sides of our marketplace: consumers, riders and partners. You will work within our fraud operations team to investigate fraud and abuse through automated decision making, help the business understand root cause of issues and highlight areas of improvement for our product and data science...

  • Cse Gsc’s

    6 months ago

    Hyderabad, India HSBC Full time

    -Job description Some careers shine brighter than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling...

  • Fraud Investigator

    6 months ago

    Hyderabad, Telangana, India Deliveroo Full time

    The Trust team works to build trust and keep bad actors out of all sides of our marketplace: consumers, riders and partners. You will work within our fraud operations team to investigate fraud and abuse through automated decision making, help the business understand root cause of issues and highlight areas of improvement for our product and data science...

  • Consular Fraud Prevention Unit Investigator

    6 months ago

    Hyderabad, Telangana, India U.S. Embassy & Consulates in India Full time

    **Hiring Path**: - Open to the public **Who May Apply/Clarification From the Agency**: For USEFM - FP is 06. Actual FP salary determined by Washington D.C. - Current Employees of the Mission - This includes U.S. Citizen Eligible Family Members (USEFMs); Eligible Family Members (EFMs); Declared Members of Household (MOHs), dependents of U.S. Personal...

  • Fraud Prevention Officer

    2 months ago

    Hyderabad, Telangana, India Aloden Inc Full time

    **Overview**: We are seeking an Analyst to investigate and resolve customer disputes related to bank transactions and services. This role involves analyzing claims, detecting fraud, and ensuring compliance with banking regulations. **Key Responsibilities**: - Investigate disputed transactions (unauthorized charges, errors, etc.). - Collect and analyze data...

  • Senior Officer

    1 week ago

    Hyderabad, India HDFC Bank Full time

    Job Purpose:Investigations of Financial Frauds includes process lapses, Investigation of Whistle Blower / Anonymous complaints, Law Enforcement Agencies responses and allied activities. Experience - Financial crime & fraud Investigations, Fraud Prevention, Certification in Fraud examination.

  • Senior Officer

    7 days ago

    Hyderabad, India HDFC Bank Full time

    Job Purpose: Investigations of Financial Frauds includes process lapses, Investigation of Whistle Blower / Anonymous complaints, Law Enforcement Agencies responses and allied activities. Experience - Financial crime & fraud Investigations, Fraud Prevention, Certification in Fraud examination.

  • Avp Assurance Gsc’s

    6 months ago

    Hyderabad, Telangana, India HSBC Full time

    -Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...

  • Investigator, Investigative Reporting Gsc

    6 months ago

    Hyderabad, Telangana, India HSBC Full time

    -Job description **Some careers shine brighter than others.** If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one...

  • Customer Service Executive Gsc’s

    6 months ago

    Hyderabad, Telangana, India HSBC Full time

    -Job description **Business:.** **Collections Back office** **Open positions:1** **Role Title**:Customer Service Executive GSC’S** **Global Career Band:8** **Location **_(Country / City )_**: Hyderabad** **Recruiter Name : Kanupriya Mishra** **Why join us?** Collections back office team deals with UK delinquent customers who have missed a payment...

  • Avp Compliance Assurance Services, Gsc’s

    6 months ago

    Hyderabad, Telangana, India HSBC Full time

    -Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...