![Deliveroo](https://media.trabajo.org/img/noimg.jpg)
Fraud Investigator
7 days ago
The Trust team works to build trust and keep bad actors out of all sides of our marketplace: consumers, riders and partners. You will work within our fraud operations team to investigate fraud and abuse through automated decision making, help the business understand root cause of issues and highlight areas of improvement for our product and data science teams. For you to succeed in this role, you must have analytical skills, focused on completion of task and be supportive of everyone on the team.
**What you will be doing?**
- Reviewing customer claims at an order level to identify behavioural data that can be indicative of whether the customer is an abuser or not, i.e. check photos for incorrect items, lateness for late claims, kitchen-to-customer time for cold food etc.
- Combining and considering a range of signals to build a more comprehensive picture of the customer and submitting individual assessments in a timely manner.
- Make a call as to whether the customer was an abuser or not, basing your decision on the information available for both the claim and the order level, as well as on the customer's history with Deliveroo to date.
- Provide feedback on customer care policies, and potential gaps in our fraud and abuse detection and prevention methods.
- Supporting other ad hoc back-office tasks relating to fraud and abuse prevention.
- You will be reporting to Fraud Operation Lead.
- This is a Hybrid opportunity based out of **Hyderabad**, working in UK Shift.
**What you will need?**
- 1+ years of experience in a fraud prevention/investigating role at the merchant or issuer level.
- Skills to collate data from multiple sources, including data dashboards, to decide an outcome.
- A curiosity to learn and develop in the fraud and abuse domain.
**Workplace & Diversity**
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer multiple great benefits in areas including health, family, finance, community, convenience, growth and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is experience with (most) food and a desire to be part of one of the fastest-growing startups in an exciting space.
**Benefits**
At Deliveroo, we believe that our employees are our most valuable asset. We are committed to providing a comprehensive benefits package that supports their well-being, financial security, and work-life balance. Join our team and enjoy your benefits such as Health Insurance for for you and your eligible dependents including parents, Gym reimbursement, Paid time off, Professional development.
-
Fraud Investigator
4 days ago
Hyderabad, Telangana, India IIE Network Full timeAbout Us: We are an emerging startup dedicated to advancing Large Language Models (LLMs). Our team is passionate about AI and committed to fostering a collaborative and creative work environment. Role Overview: Key Responsibilities: - Conduct thorough investigations into suspected fraudulent activities. - Analyze transaction patterns to identify potential...
-
Fraud Investigator
4 days ago
Hyderabad, India SKYLARK HR SOLUTIONS Full timeROLE: ASSOCIATE SALARY: UP TO 4LPA LOCATION: HYDERABAD INTERVIEW MODE: WALKIN ON 12 AUG 23 WORK MODE: WFO NOTICE PERIOD: IMMEDIATE TO 30 DAYS MUST SKILLS: FRAUD INVESTIGATION, CARD DISPUTES, RETAIL BANKING JOB DESCRIPTION: What you’ll do as Associate - Fraud Reviewer: - Review Transaction alert or case which. - Research/Investigate the transaction...
-
Fraud Investigator
1 week ago
Hyderabad, India SKYLARK HR SOLUTIONS Full timeReview Transaction alert or case which. - Research/Investigate the transaction to determine suspicious or non-suspicious. - Good knowledge of risk and fraud in consumer and retail banking sector. - Identify and report fraud trends. - Provide recommendations supported by data in implementing new fraud alerts and controls. - Assist Regulatory Operations,...
-
Card Dispute
2 weeks ago
Hyderabad, Telangana, India HIRD Services Pvt ltd Full timeHiring for **Card Dispute / Fraud Investigation** **Job Location: Hyderabad** **Exp: 1- 3 yrs** **JD** Charge Back,US Process, Review Transaction alert Debit and Credit Card Fraud detection Knowledge of risk, Card fraud in consumer and retail banking sector Identify and report fraud trends Provide recommendations supported by data in implementing new...
-
Consular Fraud Prevention Unit Investigator
6 days ago
Hyderabad, Telangana, India U.S. Embassy & Consulates in India Full time**Hiring Path**: - Open to the public **Who May Apply/Clarification From the Agency**: For USEFM - FP is 06. Actual FP salary determined by Washington D.C. - Current Employees of the Mission - This includes U.S. Citizen Eligible Family Members (USEFMs); Eligible Family Members (EFMs); Declared Members of Household (MOHs), dependents of U.S. Personal...
-
Hyderabad, India ADCI HYD 13 SEZ Full timeBachelor's Degree in a relevant field, such as Accounting, Computer Science, Operations, Business, Mathematics or Finance - 2+ years of Finance, audit, fraud investigation or related experience - Excellent interpersonal skills with the ability to communicate complex issues clearly to both internal and external customers - 2+ years using data querying large...
-
Fraud Investigator
6 days ago
Hyderabad, Telangana, India Deliveroo Full timeThe Trust team works to build trust and keep bad actors out of all sides of our marketplace: consumers, riders and partners. You will work within our fraud operations team to investigate fraud and abuse through automated decision making, help the business understand root cause of issues and highlight areas of improvement for our product and data science...
-
VP - Fraud Investigation & Reporting
2 months ago
hyderabad, India Bharat Financial Inclusion Limited (100% subsidiary of IndusInd Bank Ltd.) Full timeRole & ResponsibilitiesLead investigations on incidents and cases referred for investigation, examining appropriate records and documentation, interviewing all relevant parties internally and externally, conducting field visits with relevant stakeholders.closure of investigation for all the cases detected & preparation of investigation reports for...
-
VP - Fraud Investigation & Reporting
2 months ago
Hyderabad, India Bharat Financial Inclusion Limited (100% subsidiary of IndusInd Bank Ltd.) Full timeRole & Responsibilities Lead investigations on incidents and cases referred for investigation, examining appropriate records and documentation, interviewing all relevant parties internally and externally, conducting field visits with relevant stakeholders. closure of investigation for all the cases detected & preparation of investigation reports for...
-
VP - Fraud Investigation & Reporting
2 months ago
Hyderabad, India Bharat Financial Inclusion Limited (100% subsidiary of IndusInd Bank Ltd.) Full timeRole & ResponsibilitiesLead investigations on incidents and cases referred for investigation, examining appropriate records and documentation, interviewing all relevant parties internally and externally, conducting field visits with relevant stakeholders.closure of investigation for all the cases detected & preparation of investigation reports for...
-
VP - Fraud Investigation & Reporting
2 months ago
Hyderabad, India Bharat Financial Inclusion Limited (100% subsidiary of IndusInd Bank Ltd.) Full timeRole & ResponsibilitiesLead investigations on incidents and cases referred for investigation, examining appropriate records and documentation, interviewing all relevant parties internally and externally, conducting field visits with relevant stakeholders.closure of investigation for all the cases detected & preparation of investigation reports for...
-
Fraud Investigator
1 month ago
hyderabad, India Deliveroo Full timeJob Description The Trust team works to build trust and keep bad actors out of all sides of our marketplace: consumers, riders and partners. You will work within our fraud operations team to investigate fraud and abuse through automated decision making, help the business understand root cause of issues and highlight areas of improvement for our product...
-
Fraud Investigator
1 month ago
Hyderabad, India Deliveroo Full timeJob Description The Trust team works to build trust and keep bad actors out of all sides of our marketplace: consumers, riders and partners. You will work within our fraud operations team to investigate fraud and abuse through automated decision making, help the business understand root cause of issues and highlight areas of improvement for our product and...
-
Fraud Investigator
2 weeks ago
Hyderabad, India Deliveroo Full timeJob Description The Trust team works to build trust and keep bad actors out of all sides of our marketplace: consumers, riders and partners. You will work within our fraud operations team to investigate fraud and abuse through automated decision making, help the business understand root cause of issues and highlight areas of improvement for our product and...
-
▷ Only 24h Left: VP
1 month ago
Hyderabad, India Bharat Financial Inclusion Limited (100% subsidiary of IndusInd Bank Ltd.) Full timeRole & Responsibilities- Lead investigations on incidents and cases referred for investigation, examining appropriate records and documentation, interviewing all relevant parties internally and externally, conducting field visits with relevant stakeholders.- closure of investigation for all the cases detected & preparation of investigation reports for...
-
Bharat Financial Inclusion
2 weeks ago
Hyderabad, India Bharat Financial Inclusion Ltd (100% Subsidiary of IndusInd Bank) Full timePOSITION PROFILE:Position Title: Fraud Investigation & Reporting Location: HyderabadIndicative Band: VP Function: Internal AuditReports to: Chief Internal Audit Team Size:POSITION SUMMARY:VP - Fraud investigation & Reporting is responsible for end-to-end closure of incidents reported as fraud.KEY ACCOUNTABILITIES/ KEY RESPONSIBILITIES:Job Role &...
-
Bharat Financial Inclusion
2 weeks ago
Hyderabad, India Bharat Financial Inclusion Ltd (100% Subsidiary of IndusInd Bank) Full timePOSITION PROFILE:Position Title: Fraud Investigation & Audit Location: HyderabadIndicative Band: Chief Manager 1 Function: Internal AuditReports to: Vice President Team Size:POSITION SUMMARY:- The candidate is expected to create, disseminate, and manage the end-to-end record keeping of frauds reported.- All regulatory and statutory requirements for all...
-
Fraud Monitoring
6 days ago
Hyderabad, India SKYLARK HR SOLUTIONS Full time**hand on Experience in card disputes** **Interview mode - walk in** What you’ll do as Associate - Fraud Reviewer: - Review Transaction alert or case which. - Research/Investigate the transaction to determine suspicious or non-suspicious. - Good knowledge of risk and fraud in consumer and retail banking sector. - Identify and report fraud trends. -...
-
Manager - Internal Audit - Fraud Investigations
4 weeks ago
hyderabad, India Bharat Financial Inclusion Limited (100% subsidiary of IndusInd Bank Ltd.) Full timePosition Summary:Responsible for managing Head Office and Functional Audits. Looking into Fraud investigations, Fraud preventions, Preventive audits, Regulatory compliance and stakeholder engagement.Roles and Responsibilities:Develop and maintain a thorough understanding of audits and assigned functions (Consumer Durable Finance – CDF, General Insurance,...
-
Manager - Internal Audit - Fraud Investigations
2 weeks ago
hyderabad, India Bharat Financial Inclusion Limited (100% subsidiary of IndusInd Bank Ltd.) Full timePosition Summary:Responsible for managing Head Office and Functional Audits. Looking into Fraud investigations, Fraud preventions, Preventive audits, Regulatory compliance and stakeholder engagement.Roles and Responsibilities:Develop and maintain a thorough understanding of audits and assigned functions (Consumer Durable Finance – CDF, General Insurance,...