Fraud Investigator

6 months ago

Hyderabad Telangana, India Deliveroo Full time

The Trust team works to build trust and keep bad actors out of all sides of our marketplace: consumers, riders and partners. You will work within our fraud operations team to investigate fraud and abuse through automated decision making, help the business understand root cause of issues and highlight areas of improvement for our product and data science teams. For you to succeed in this role, you must have analytical skills, focused on completion of task and be supportive of everyone on the team.

**What you will be doing?**
- Reviewing customer claims at an order level to identify behavioural data that can be indicative of whether the customer is an abuser or not, i.e. check photos for incorrect items, lateness for late claims, kitchen-to-customer time for cold food etc.
- Combining and considering a range of signals to build a more comprehensive picture of the customer and submitting individual assessments in a timely manner.
- Make a call as to whether the customer was an abuser or not, basing your decision on the information available for both the claim and the order level, as well as on the customer's history with Deliveroo to date.
- Provide feedback on customer care policies, and potential gaps in our fraud and abuse detection and prevention methods.
- Supporting other ad hoc back-office tasks relating to fraud and abuse prevention.
- You will be reporting to Fraud Operation Lead.
- This is a Hybrid opportunity based out of **Hyderabad**, working in UK Shift.

**What you will need?**
- 1+ years of experience in a fraud prevention role at the merchant or issuer level.
- Skills to collate data from multiple sources, including data dashboards, to decide an outcome.
- A curiosity to learn and develop in the fraud and abuse domain.
- **French speaking proficiency is a must to have.**

**Workplace & Diversity**

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer multiple great benefits in areas including health, family, finance, community, convenience, growth and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is experience with (most) food and a desire to be part of one of the fastest-growing startups in an exciting space.

**Benefits**

At Deliveroo, we believe that our employees are our most valuable asset. We are committed to providing a comprehensive benefits package that supports their well-being, financial security, and work-life balance. Join our team and enjoy your benefits such as Health Insurance for for you and your eligible dependents including parents, Gym reimbursement, Paid time off, Professional development.

  • Fraud Investigator

    6 months ago

    Hyderabad, Telangana, India IIE Network Full time

    About Us: We are an emerging startup dedicated to advancing Large Language Models (LLMs). Our team is passionate about AI and committed to fostering a collaborative and creative work environment. Role Overview: Key Responsibilities: - Conduct thorough investigations into suspected fraudulent activities. - Analyze transaction patterns to identify potential...

  • Fraud Investigator

    6 months ago

    Hyderabad, Telangana, India Deliveroo Full time

    The Trust team works to build trust and keep bad actors out of all sides of our marketplace: consumers, riders and partners. You will work within our fraud operations team to investigate fraud and abuse through automated decision making, help the business understand root cause of issues and highlight areas of improvement for our product and data science...

  • Fraud Investigator

    6 months ago

    Hyderabad, India SKYLARK HR SOLUTIONS Full time

    ROLE: ASSOCIATE SALARY: UP TO 4LPA LOCATION: HYDERABAD INTERVIEW MODE: WALKIN ON 12 AUG 23 WORK MODE: WFO NOTICE PERIOD: IMMEDIATE TO 30 DAYS MUST SKILLS: FRAUD INVESTIGATION, CARD DISPUTES, RETAIL BANKING JOB DESCRIPTION: What you’ll do as Associate - Fraud Reviewer: - Review Transaction alert or case which. - Research/Investigate the transaction...

  • Fraud Investigator

    6 months ago

    Hyderabad, India SKYLARK HR SOLUTIONS Full time

    Review Transaction alert or case which. - Research/Investigate the transaction to determine suspicious or non-suspicious. - Good knowledge of risk and fraud in consumer and retail banking sector. - Identify and report fraud trends. - Provide recommendations supported by data in implementing new fraud alerts and controls. - Assist Regulatory Operations,...

  • Fraud Investigator

    6 months ago

    Hyderabad, Telangana, India Deliveroo Full time

    The Trust team works to build trust and keep bad actors out of all sides of our marketplace: consumers, riders and partners. You will work within our fraud operations team to investigate fraud and abuse through automated decision making, help the business understand root cause of issues and highlight areas of improvement for our product and data science...

  • Card Dispute

    6 months ago

    Hyderabad, Telangana, India HIRD Services Pvt ltd Full time

    Hiring for **Card Dispute / Fraud Investigation** **Job Location: Hyderabad** **Exp: 1- 3 yrs** **JD** Charge Back,US Process, Review Transaction alert Debit and Credit Card Fraud detection Knowledge of risk, Card fraud in consumer and retail banking sector Identify and report fraud trends Provide recommendations supported by data in implementing new...

  • Consular Fraud Prevention Unit Investigator

    6 months ago

    Hyderabad, Telangana, India U.S. Embassy & Consulates in India Full time

    **Hiring Path**: - Open to the public **Who May Apply/Clarification From the Agency**: For USEFM - FP is 06. Actual FP salary determined by Washington D.C. - Current Employees of the Mission - This includes U.S. Citizen Eligible Family Members (USEFMs); Eligible Family Members (EFMs); Declared Members of Household (MOHs), dependents of U.S. Personal...

  • Card Dispute

    6 months ago

    Hyderabad, India HIRD Services Pvt ltd Full time

    Hiring for **Card Dispute / Fraud Investigation** **Job Location: Hyderabad** **Exp: 1- 3 yrs** **JD** Review Transaction alert Research/Investigate the transaction Knowledge of risk, fraud in consumer and retail banking sector Identify and report fraud trends Provide recommendations supported by data in implementing new fraud alerts and controls. Good...

  • Senior Fraud Investigation Specialist

    3 weeks ago

    Hyderabad, Telangana, India WELLS FARGO BANK Full time

    Wells Fargo Bank is seeking a skilled professional to fill the role of Senior Fraud Investigation Specialist. In this position, you will be responsible for identifying and investigating cases of fraud, working closely with cross-functional teams to analyze data and develop effective solutions.About UsWe are a leading financial institution dedicated to...

  • Fraud Monitoring

    6 months ago

    Hyderabad, India SKYLARK HR SOLUTIONS Full time

    **hand on Experience in card disputes** **Interview mode - walk in** What you’ll do as Associate - Fraud Reviewer: - Review Transaction alert or case which. - Research/Investigate the transaction to determine suspicious or non-suspicious. - Good knowledge of risk and fraud in consumer and retail banking sector. - Identify and report fraud trends. -...

  • Fraud Officer

    2 months ago

    Hyderabad, Telangana, India HSBC Full time

    -Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is,...

  • Cyber Investigator

    1 month ago

    Banjara Hills, Hyderabad, Telangana, India SAI SECURITY SERVICES Full time

    **Digital Forensics**: Analyze and recover data from digital devices to investigate cyber crimes. **Web and Social Media**: Monitor and analyze online activities to detect suspicious behavior and gather intelligence. **Network Intelligence**: Assess network vulnerabilities and implement security measures to protect against cyber threats. **Forensic...

  • Senior Officer

    1 week ago

    Hyderabad, India HDFC Bank Full time

    Job Purpose:Investigations of Financial Frauds includes process lapses, Investigation of Whistle Blower / Anonymous complaints, Law Enforcement Agencies responses and allied activities. Experience - Financial crime & fraud Investigations, Fraud Prevention, Certification in Fraud examination.

  • Senior Officer

    7 days ago

    Hyderabad, India HDFC Bank Full time

    Job Purpose: Investigations of Financial Frauds includes process lapses, Investigation of Whistle Blower / Anonymous complaints, Law Enforcement Agencies responses and allied activities. Experience - Financial crime & fraud Investigations, Fraud Prevention, Certification in Fraud examination.

  • Fraud Prevention Officer

    2 months ago

    Hyderabad, Telangana, India Aloden Inc Full time

    **Overview**: We are seeking an Analyst to investigate and resolve customer disputes related to bank transactions and services. This role involves analyzing claims, detecting fraud, and ensuring compliance with banking regulations. **Key Responsibilities**: - Investigate disputed transactions (unauthorized charges, errors, etc.). - Collect and analyze data...

  • Investigator, Investigative Reporting Gsc

    6 months ago

    Hyderabad, Telangana, India HSBC Full time

    -Job description **Some careers shine brighter than others.** If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one...

  • Aml Investigations,bank Secrecyact,fraud&claims

    6 months ago

    Hyderabad, Telangana, India Wells Fargo Full time

    **About this role**: The Business Accountability Coordinator position is responsible for providing compliance support for projects and initiatives with low to moderate risk to identify, assess and mitigate BSA/AML risk in business activities. Specifically, the Associate will analyze and research risks escalated, referred or alerted on potential negative...

  • Transaction Risk Investigator

    6 months ago

    Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

    Communication Skills - Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response. - Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers Problem Solving Skills - Demonstrated ability...

  • HDFC Bank | Senior Officer

    1 week ago

    hyderabad, India HDFC Bank Full time

    Job Purpose:Investigations of Financial Frauds includes process lapses, Investigation of Whistle Blower / Anonymous complaints, Law Enforcement Agencies responses and allied activities. Experience - Financial crime & fraud Investigations, Fraud Prevention, Certification in Fraud examination.

  • HDFC Bank | Senior Officer

    1 week ago

    hyderabad, India HDFC Bank Full time

    Job Purpose: Investigations of Financial Frauds includes process lapses, Investigation of Whistle Blower / Anonymous complaints, Law Enforcement Agencies responses and allied activities. Experience - Financial crime & fraud Investigations, Fraud Prevention, Certification in Fraud examination.