BPO Manager

Job Description:Job Description: BPO ManagerRole: Oversee and manage BPO operations, ensuring efficient service delivery, client satisfaction, and team performance.Responsibilities:Lead and develop the BPO team, handling recruitment, training, and performance management.Establish and optimize operational strategies to meet client needs and internal...

Role Responsibilities :Manage Global BPO relationships for Opendoor Work with stakeholders across the organization to ensure right sourcing of processes  Manage BPO performance with accountability for center-specific operating metrics including: costs, service level agreements like quality and turnaround times, retention and similar performance indicators...

Job Description:Job descriptionWe are looking for BDR/Sales Executives with around 2-6 years of sales experience in the US market with an IT Services/BPO firm.Duties and ResponsibilitiesOutbound calling to establish connections with appropriate CIOs, CEOs, CTOs, VPs, Directors, Managers of ISVs, and Industry verticals for understanding the customer IT...

Job Description ITTConnect is seeking a BPO Delivery Director - HR Operations  for a Direct Hire position with a client that is a a global business and technology transformation partner with over 340k employees in over 50 countries. This is a high visibility role in their BPO Solutions delivery organization.Key accountabilities and responsibilities...

This is a remote position. Greetings from 2Coms Group!! Requirements We are having a career opportunity (Remote) for BPO Recruitment Professionals. Company Name: 2COMS Consulting Location: PAN India (Remote) Position: Recruiter / Sr. Recruiter - BPO / ITES Do you have a passion for connecting top talent with exciting career...

Private Equity - ManagerThe CompanyNTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29telecommunications and services company based in Japan. We operate with 1,40,000 professionals in over 50countries. Every day around the world we help clients explore new ways to respond to market dynamics withflexibility and speed,...

Human Capital: HR BPO| AnalystWhat impact will you makeEvery day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte is where you'll find unrivaled opportunities to succeed and realize your full potentialDeloitte is...

Human Capital: HR BPO| ConsultantWhat impact will you makeEvery day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte is where you'll find unrivaled opportunities to succeed and realize your full potentialDeloitte is...

Job Description:Key ResponsibilitiesPerform data mining and data analysis of received data from various sources and systems into a presentable form.Derive problem statement from ambiguous data, create a hypothesis, use analytics technology and tools to test hypothesis and form conclusionsTo be able to provide view & support clients as required in areas like...

About Everest Group Confident decisions driven by deep expertise and tenacious research. Everest Group helps business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and...

Job Details JATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives information, sales and registrations data.  We are looking for a high-performing Account...

Role Responsibilities :Support the migration and maturation of in scope processes from US to India center and / or BPO partners through due diligence, transition and go-live/ steady state. Support the creation and implementation of transitional plans and documents to outline project expectations, scope, schedule, and budget requirements.Identify key...

Key Responsibilities: Create and Drive Process Excellence Transformation Roadmap & Projects. Help Client Organizations realize business objectives by driving Process Improvements, End to End Transformations, RPA, Analytics and other levers. Work closely with internal stakeholders and client contacts to develop, co-create and lead their Transformation...

Manage End to End claims process from Claims Filing to Recovery from Carriers. Good written and communication skills. Be the face of the process for clients. Strong leadership and communication skills Providing directions, guidance and support to team members to help them achieve their individual and team goals Identifying and resolving conflicts and...

Job Description Ready to take your Workforce Management (WFM) skills to the next level? Were seeking a seasoned Assistant Manager WFM in Mumbai or Pune to join our client high-performing BPO team! Are you an analytical leader with a passion for optimizing operations? Do you thrive in a fast-paced environment where your decisions directly impact success? If...

Job Description Ready to take your Workforce Management (WFM) skills to the next level? We're seeking a seasoned Assistant Manager WFM in Mumbai or Pune to join our client high-performing BPO team! Are you an analytical leader with a passion for optimizing operations? Do you thrive in a fast-paced environment where your decisions directly impact success? If...

Responsibilities - Need people only from UK IT Market (International UK Experience Mandate ) Primary role is to generated qualified leads and opportunities from the defined list of accounts (UK IT Market) Inside sales/demand generation Qualify the leads as per the set criteria Account based marketing approach for upselling and cross selling BPO Services...

Telecaller Responsibilities: Studying the details of each offering and remaining abreast of updates to these offerings. Obtaining and updating lists of individuals\' contact details. Calling active and budding clients to encourage the purchase of items. Addressing clients\' uncertainties, grievances, and suggestions on time. Noting important details of each...

To be a part of fast growth and meritorious environmentOpportunity to work closely with the top management leadersJob DescriptionFinancial PlanningBudgetingForecasting & AnalysisFinancial ReportingBusiness Partnering and Process ImprovementThe Successful ApplicantCA/CPA Qualified4+ years of experience in a SSC or BPO Environment.Significant experience in the...

Job Description About Client Our Client provides innovative and transformative customer care and customer experience solutions to the world’s leading brands. There are more than 35,000 people who are part of the client family in 42 locations in North America, Asia, Europe and the Caribbean.Founded in 1998 in Los Angeles, client expanded operations into...