KPO/ BPO Manager
1 week ago
- Lead and develop the BPO team, handling recruitment, training, and performance management.
- Establish and optimize operational strategies to meet client needs and internal goals.
- Build strong client relationships, addressing inquiries and identifying improvement opportunities.
- Streamline processes, reduce costs, and maintain high service quality and compliance.
- Analyze performance metrics, prepare reports, and present insights to senior management.
- Foster a collaborative work environment and provide continuous coaching to the team.
- Min. 3 to 4 years experience in Team handling and managing BPO/ KPO operations
- Bachelor's degree in Business Management or related field.
- Proven BPO operations management experience with a focus on leadership and service delivery.
- In-depth understanding of BPO processes and industry trends.
- Strong communication, analytical, and organizational skills.
- Proficiency in project management tools and software.
- Ability to drive data-driven decisions and ensure data security and compliance.
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BPO Process Trainer
Found in: Whatjobs IN C2 - 1 day ago
india Transact Global BPO & Call Center Full timeDesignation - BPO Process Trainer Location - Yeshwantpur, Bengaluru Salary - Upto 4.3LPA Immediate Joiners Required We are currently hiring for Process Trainers - BPO Domain Job Requirement : Job description •Review Existing Training Materials and Identify need for updating the same. Should be able to create new content as and when necessary •Conduct...
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BPO Manager
1 week ago
India Mantras2success Consultants Full timeJob Description:Job Description: BPO ManagerRole: Oversee and manage BPO operations, ensuring efficient service delivery, client satisfaction, and team performance.Responsibilities:Lead and develop the BPO team, handling recruitment, training, and performance management.Establish and optimize operational strategies to meet client needs and internal...
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Itgc - B1/b2
2 hours ago
India Women Entrepreneur Network Full time**ITGC - B1/B2*** Summary Experience Required: **6 - 12 Years** **Location**: **India** Category: **BPO/KPO** ITGC - B1/B2
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Back Office Operations
3 days ago
India Career Choice Solution Full timeMaintain database on a regular basis. Scan And Print documents. Verify data and correct database. Review and verify the entries. Give the regular Detail of business. Transfer data from PDF formats in the system. Maintain the records Confidentially. - Experience- 1 - 3 Years- Salary- 1 Lac 25 Thousand To 2 Lac 25 Thousand P.A.- Industry- ITES / BPO / KPO /...
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Director - BPO Strategy & Operations
Found in: Whatjobs IN C2 - 2 weeks ago
india Opendoor Full timeRole Responsibilities :Manage Global BPO relationships for Opendoor Work with stakeholders across the organization to ensure right sourcing of processes Manage BPO performance with accountability for center-specific operating metrics including: costs, service level agreements like quality and turnaround times, retention and similar performance indicators...
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Telecaller
3 days ago
India Aspire Ladders Full timeTelecaller Responsibilities: Studying the details of each offering and remaining abreast of updates to these offerings. Obtaining and updating lists of individuals\' contact details. Calling active and budding clients to encourage the purchase of items. Addressing clients\' uncertainties, grievances, and suggestions on time. Noting important details of each...
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Business Development Executive
3 days ago
India Mantras2success Consultants Full timeJob Description:Job descriptionWe are looking for BDR/Sales Executives with around 2-6 years of sales experience in the US market with an IT Services/BPO firm.Duties and ResponsibilitiesOutbound calling to establish connections with appropriate CIOs, CEOs, CTOs, VPs, Directors, Managers of ISVs, and Industry verticals for understanding the customer IT...
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BPO Delivery Director
Found in: Whatjobs IN C2 - 6 days ago
india ITTConnect Full timeJob Description ITTConnect is seeking a BPO Delivery Director - HR Operations for a Direct Hire position with a client that is a a global business and technology transformation partner with over 340k employees in over 50 countries. This is a high visibility role in their BPO Solutions delivery organization.Key accountabilities and responsibilities...
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Recruiter / Sr. Recruiter - BPO / ITES ( Lateral ) - Remote
Found in: Whatjobs IN C2 - 1 week ago
india 2coms Full timeThis is a remote position. Greetings from 2Coms Group!! Requirements We are having a career opportunity (Remote) for BPO Recruitment Professionals. Company Name: 2COMS Consulting Location: PAN India (Remote) Position: Recruiter / Sr. Recruiter - BPO / ITES Do you have a passion for connecting top talent with exciting career...
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BPO Manager
1 week ago
Gurgaon / Gurugram, India NTT Data Full timePrivate Equity - ManagerThe CompanyNTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29telecommunications and services company based in Japan. We operate with 1,40,000 professionals in over 50countries. Every day around the world we help clients explore new ways to respond to market dynamics withflexibility and speed,...
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Area Service Incharge
5 days ago
India Corporate Steps Full time**Area service incharge**: **ITES, BPO, KPO, LPO, Customer Service, Operations**: Corporate Steps **Duties/ Roles & Responsibilities -** - To supervise service delivery of SPs ( service personnel ) on a daily basis - To monitor the call pendency of every SP on a daily basis - To take corrective action on pending calls in order to ensure timely closure - To...
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Managing Executive
7 days ago
India Recex Full time**Opening**: 1 Nos.**Job ID**: 76153**Employment Type**: Full Time**Reference**: **Work Experience**: 1.0 Year(s) To 2.0 Year(s)**CTC Salary**: 3.00 LPA TO 4.00 LPA**Function**: Other**Industry**: ITES/BPO/KPO**Qualification**: BA - Communication; BBA / BMS - Marketing**Location**: India **Posted On**: 01st Feb, 2024 Position : Managing Executive -...
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HRT-Managed Services
1 week ago
India Deloitte Full timeHuman Capital: HR BPO| AnalystWhat impact will you makeEvery day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte is where you'll find unrivaled opportunities to succeed and realize your full potentialDeloitte is...
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Customer Support Manager
Found in: Whatjobs IN C2 - 1 day ago
india apna Full timeDescription About Company Founded in 2019, apna is India’s largest professional networking and jobs platform for >250M members of India’s rising working class. Our mission is to connect people to opportunities and help reduce the skill and employment gap. We help candidates build their digital professional identities, find the best fit hyperlocal jobs,...
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Customer Support Manager
Found in: Appcast Linkedin IN C2 - 4 hours ago
India apna Full timeDescriptionAbout CompanyFounded in 2019, apna is India’s largest professional networking and jobs platform for >250M members of India’s rising working class. Our mission is to connect people to opportunities and help reduce the skill and employment gap.We help candidates build their digital professional identities, find the best fit hyperlocal jobs, grow...
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DevOps Architect
Found in: Whatjobs IN C2 - 2 weeks ago
india Concept Management Full timeConcept Management Launched in 2005, Concept Management is a fast-growing manpower placement company in the field of providing high-quality recruitment services to fulfill the needs of the business community with industry knowledge and expertise. We have a dedicated and committed team of Professional Recruitment consultants who understand your recruiting...
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Consulting- HC: HRT-Operate-Consultant-BPO
1 week ago
India Deloitte Full timeHuman Capital: HR BPO| ConsultantWhat impact will you makeEvery day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte is where you'll find unrivaled opportunities to succeed and realize your full potentialDeloitte is...
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MIS Manager
1 week ago
India Mantras2success Consultants Full timeJob Description:Key ResponsibilitiesPerform data mining and data analysis of received data from various sources and systems into a presentable form.Derive problem statement from ambiguous data, create a hypothesis, use analytics technology and tools to test hypothesis and form conclusionsTo be able to provide view & support clients as required in areas like...
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Senior Analyst
Found in: Whatjobs IN C2 - 1 week ago
india Everest Group Full timeAbout Everest Group Confident decisions driven by deep expertise and tenacious research. Everest Group helps business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and...
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Account Manager
Found in: Whatjobs IN C2 - 2 weeks ago
india JATO Full timeJob Details JATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives information, sales and registrations data. We are looking for a high-performing Account...