MIS Manager

4 weeks ago


India Mantras2success Consultants Full time
Job Description:

Key Responsibilities

  • Perform data mining and data analysis of received data from various sources and systems into a presentable form.
  • Derive problem statement from ambiguous data, create a hypothesis, use analytics technology and tools to test hypothesis and form conclusions
  • To be able to provide view & support clients as required in areas like Productivity, Cost Reduction and Data-driven analytics, etc.
  • In terms of project management, he/ she will estimate work effort, will participate in the delineation of client tasks and will ensure quality delivery.
  • Tracking agent wise, TL wise and campaign wise performance, attendance.
  • Compiling daily/weekly/monthly reports and sending it to Clients/Operations.
  • Modify the MIS and applications as per needs.
  • Present Sales & MIS reports and realistic forecasts to the management team.
  • Co-coordinating with Cross-functional teams in getting the required Data Understanding reporting requirement and preparation reports.
  • Ability to innovate using statistical techniques and advise the client on newer analytical methodologies/solutions etc.

Required :

  • Candidate should be excellent with Database management and should have worked extensively on Excel and other data visualization tools.
  • Strong analytical, conceptual and problem-solving abilities.
  • Should be very strong in Advance MS Excel.
  • Excellent organizational and prioritization skills with strong attention to detail and ability to meet deadlines.
  • Preferably from Telecom & BPO Background.
  • Experience in advanced analytics with exposure to Operational/BPO/Telecom analytics on the large database.
  • Good business acumen.
  • Good project management, presentation and communication skills.
  • Exposure to techniques like forecasting, predictive techniques, classification techniques and segmentation highly desirable

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