Retention Campaign Executive
3 weeks ago
A key focus for us is retaining users, improving engagement, and increasing repeat transactions through data-driven marketing strategies.
We are looking for Executive - Retention Campaigns, who is hands-on executioners in running omnichannel retention campaigns across push notifications, SMS, Whats App, email, and web notifications.
This is an Individual Contributor (IC) role focused on campaign execution, analytics, and optimization.
Key Responsibilities: Execute multi-channel retention campaigns (push, SMS, Whats App, email, in-app).
Monitor user journey stages and optimize for CTR%, CR%, reachability, and reactivation.
Work on behavioral segmentation and dynamic content personalization.
Run A/B tests to improve campaign effectiveness.
Implement first-party data strategies like user surveys and attribute grooming.
Coordinate with tech/product for automated journey deployment.
Track and report key metrics: engagement %, conversion %, reachability %, repeat user growth, click rate, conversion rate (across funnels) and more.
Must-Have Skills: Familiarity with Web Engage, Mo Engage, Netcore, or similar platforms.
Hands-on experience with journey building, audience segmentation, campaign and tracking.
Hands on experience in Excel reporting and analysis Understanding of retention funnels and user lifecycle marketing.
Analytical mindset to interpret campaign performance data.
Keywords: retention marketing, campaign operations, Web Engage executive, Mo Engage user journeys, automation executive, CRM campaigns, marketing automation executive, Netcore campaigns, lifecycle marketing, user reactivation, first-party data, cohort engagement, fintech retention marketing, journey automation, campaign triggers, triggered campaigns, database marketing Kindly share your resume on - renu.koli@fatakpay.com
-
Retention Campaign Executive
3 weeks ago
Mumbai, Maharashtra, India FatakPay Full timeExecutive – Retention Campaign Execution Experience: 1–2 years CTC: ₹4–5 LPA Vacancy: 2 Kindly share your resume on - Location: Mumbai (on-site, fulltime) Role Overview: At Fatakpay, we are building a financial super app for the underserved workforce, providing instant loans, insurance, and gold investments. A key focus for us is...
-
Retention Marketing Associate
6 days ago
Mumbai, Maharashtra, India Nap Chief Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe're Hiring: Retention Marketing Associate Location:Andheri, Mumbai Experience:1–2 years (D2C experience is a plus) Employment Type:Full-TimeAbout Nap ChiefNap Chief is India's premium D2C kidswear brand, creating playful, high-quality apparel for kids. We focus onbuilding a loyal digital communityby delivering seamless online experiences, retention...
-
Crm, Retention
4 weeks ago
Mumbai, Maharashtra, India Antal International Full timeJob Opportunity: CRM, Retention & Loyalty Lead About Us We are one of India's leading lifestyle retailers, offering a diverse portfolio of homegrown and international footwear and fashion brands.Role Overview The CRM, Retention & Loyalty Lead will build and scale our retention roadmap, loyalty program, and lifecycle marketing strategy.You will lead a...
-
CRM, Retention
4 weeks ago
Mumbai, Maharashtra, India Antal International Full timeJob Opportunity: CRM, Retention & Loyalty LeadAbout Us We are one of India's leading lifestyle retailers, offering a diverse portfolio of homegrown and international footwear and fashion brands.Role Overview The CRM, Retention & Loyalty Lead will build and scale our retention roadmap, loyalty program, and lifecycle marketing strategy. You will lead a...
-
Retention Marketing Executive
3 days ago
Mumbai, Maharashtra, India The House of Silver Emporium Full time ₹ 4,00,000 - ₹ 12,00,000 per yearAbout the Role:We are looking for a proactive and customer-focusedRetention Marketing Executivewho will be responsible for driving customer engagement, handling social platforms, and ensuring smooth communication with our audience. The ideal candidate will be at the intersection ofcustomer support, digital marketing, and retention strategy—helping us...
-
Retention Marketing Expert
4 weeks ago
Mumbai, Maharashtra, India K9 Vitality Full timeAbout K9 VitalityK9 Vitality is one of India's fastest-growing D2C dog supplement brands , trusted by 25,000+ pet parents . We create vet-approved, natural supplements designed to give dogs healthier, happier lives. Our mission goes beyond supplements—we're building a movement around pet wellness, loyalty, and community . Retention is at the heart of this...
-
Retention Marketing
1 day ago
Mumbai, Maharashtra, India Knya Full time ₹ 6,00,000 - ₹ 8,00,000 per yearJob Title: Retention MarketingLocation: Mumbai (Lower Parel)CTC : 6 to 8 lakhsAbout Knya:Knya is India's leading online medical apparel brand. The brand was founded in 2021 by the husband-wife duo, Vanshika and Abhijeet Kaji. The vision of Knya is to fill in the gap of functional and fashionable medical apparel for the medical industry across the...
-
Retention Marketing Expert
3 weeks ago
Mumbai, Maharashtra, India K9 Vitality Full timeAbout K9 Vitality K9 Vitality is one of India's fastest-growing D2C dog supplement brands , trusted by 25,000+ pet parents . We create vet-approved, natural supplements designed to give dogs healthier, happier lives. Our mission goes beyond supplements—we're building a movement around pet wellness, loyalty, and community . Retention is at the...
-
CRO & Retention Strategist
3 weeks ago
Mumbai, Maharashtra, India Schbang Full timeJob Title: Growth Executive Location: Lower Parel, Mumbai Experience: 1–3 Years Department: Growth / Strategy Job Summary We are seeking a Growth Executive with strong expertise in website analysis, CRO, and retention marketing . This role involves identifying bottlenecks in the digital customer journey, building data-backed strategies to improve...
-
Customer Retention Manager Intern
6 days ago
Mumbai, Maharashtra, India PharmEasy Full time ₹ 6,00,000 - ₹ 12,00,000 per yearTEAM: CUSTOMER RETENTION & ENGAGEMENTResponsible for planning and executing all consumer campaigns that focus on retention of customers along with engagementWill have to monitor retention across various cohorts and prepare reports to understand campaign effectivenessStrategize and Execute innovative growth campaigns focused on acquiring new customersShould...
