Business Services Specialist

4 weeks ago


Hyderabad, India Randstad Offshore Services Full time
JOB DESCRIPTION

Roles and Responsibilities:

• Maintain compliant COI and Exhibit A extensions

• Send recurring reminders to talent as required.

• Process vendor letter requests.

• Assist with follow-up for onboarding vendor documents.

• Assist with audits on certain client requirements

• TPV Extension - begin research

• IC Extension - begin research

• TPV Rate Change - begin research

• TPV Rate Change: submit to Contract Management upon compliance (Jeff to notify JA)

• Future responsibility: handle all IC placements

• Provide back-up to Senior TPV/IC Specialist

Key Skills Required:

● Comfortable working in multiple systems

● Strong Communication Skills

● Attention to detail

● Ability to respond to customer needs with speed and accuracy

● Willingness and eager to learn

● Demonstrates Adaptability

● Connect the dots” and understand dependencies

● Acts with a sense of urgency

● Openly receives feedback

● Ability to multitask and prioritize work

● Accountable for personal results and teamwork

● Adherence to deadlines

● Focus on accuracy

● Speak, Understand and communicate fluently in English.

● 8 am to 5 pm EST ( 6:30 pm to 3:30 am IST)

Sensitive data access: Yes

Education & Qualifications (Required and Preferred):

● Bachelor’s degree

● 1 to 3 years of Data Entry, Operations, or Customer Service Experience

● Proficient with Google Suite - mail, calendaring, sheets, docs and shared drives

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