Business Services Specialist

1 week ago

Hyderabad, India Randstad Offshore Services Full time

role specification

mid office advisor

talent statutory compliance

randstad uk mid office

the position

To provide a quality and highly efficient support to the Randstad UK business to

support with defined Mid Office responsibilities. To forge relationships with all

parties, including key internal stakeholders.

priorities for the role include:

compliance

● Responsible for the timely onboarding and clearance of candidates across Randstad UK

meeting all legal and client contractual requirements

● Monitor and update and report on ongoing compliance for candidates currently engaged in

assignment through Randstad UK

● Provide updates on candidate clearance pipeline, and ongoing compliance candidates statuses

● Communication with candidates through systems and phone to obtain compliance

requirements

● Building relationships with talents and internal stakeholders, providing an excellent service to

all customers

● Provide advice and guidance regarding compliance to candidates and internal stakeholders to

improve the pace of candidate clearance

● Maintain up-to-date knowledge of any legislative and contractual compliance requirements

and changes

competencies

● Excellent voice skills - will require direct contact with talent

● Data mindset - manage talent pipeline and clearances through effective use of all available

data

● Reporting and feedback - utilise available information to provide updates and feedback to the

mid office management team and internal stakeholders

● Drive and tenacity - driven to achieve deadlines required to clear talents for placement with

Randstad UK clients at the appropriate cadences

● Target orientation - ability to work to and meet call, activity and clearance targets required for

the designated role or specialism

Building Blocks

Randstad have a strong culture in ensuring our people are focussed to deliver against 4 building

blocks which underpin all our activities. The desired behaviours against these building blocks are

summarised below.

Excellent Execution

Provides high quality expertise. Able to persuade and convince others in a direct or indirect way

whilst demonstrating a strong drive and commitment for delivery outstanding results.

Best people

Focus on continuous development of all business lines and produce practical solutions in line with

the Randstad’s needs. Have the composure to stand back, take a dispassionate view and make

well-considered decisions, even in stressful circumstances.

Strong concepts

Able to understand the business environment and Randstad’s needs in order to meet

expectations and requirements.

Superior brands

Be open and honest in your word and deed. Aim to build and maintain relationships with

appropriate networks for people whilst actively promoting and demonstrating Randstad’s Core

values.

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