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Business Services Specialist
2 months ago
Duties and Responsibilities:
- Organize file structures and categorize content to facilitate internal knowledge sharing.
- Assist with the internal sales excellence page within our internal intranet (Happeo), to ensure it remains up-to-date and organized.
- Coordinate sales calendar and events to ensure timely scheduling and participation.
- Assist and maintain the sales enablement content repository for easy access and retrieval of resources.
- Assist with ad hoc content and support requests from the sales team, providing timely assistance and resources.
- Provide administrative support to the sales excellence team to ensure smooth operations and efficient workflows.
- Assist in creating and maintaining documentation and resources related to sales enablement activities.
- Collaborate with team members to support the implementation of sales enablement initiatives and projects.
- Maintain accuracy and consistency in data entry and record-keeping tasks.
- Support ad-hoc administrative tasks and projects as needed.
Qualifications:
- Bachelor's Degree and over 4 years of related and documented progressive experience - or - an equivalent combination of education and experience is required.
Work Experience:
Minimum Years of Experience: 4 Years
- Previous administrative experience is preferred but not required.
- Sound understanding and relevant experience managing projects is required.
- Familiarity with front-office and back-office processes and technologies is preferred.
- Staffing industry experience is a plus.
Shift Timings:
- 6:30 PM to 3:30 PM IST
Knowledge, Skills, and Abilities:
- Proficient with G-suite, and Microsoft Office tools. Experience with Salesforce, as well as content management platforms is preferred.
- Core Competencies
- Marketing and sales support with a focus on content management.
- Demonstrated ability to work collaboratively in cross-functional teams.
- Inspirational leadership and aptitude for project and people management.
- Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.
- Excellent written and verbal communication skills, enabling effective engagement with stakeholders at all levels.
- Functional Competencies
- Comprehensive business understanding.
- Comprehensive understanding of systems and tools that support the business.
- Program and project management.
- Excellent team / cross-functional collaboration skills
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