Inside Sales Specialist

4 weeks ago

Hyderabad, Telangana, India Digital Nest Full time

Role Summary:

  • We're looking for an Inside Sales Specialist /Admissions Counselor who is extremely customer centric and is excited by the challenges of a new emerging business environment.
  • As an Admissions Counselor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process.
  • You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.

Roles & Responsibilities:

  • Responsible to manage & convert leads for versatile programs which are in collaboration with renowned Universities
  • Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media.
  • Identifying references through the existing customer base to increase the sales pipeline
  • Details pertaining to lead discussions & conversion should be updated real-time on CRM (Leadsquared) software
  • Responsible for adherence of the inside sales process, tools and data management.
  • Meet and exceed the given weekly, monthly and quarterly targets in terms of revenue as well as number of enrolments.
  • Handle Objections and Price Negotiation in order to generate Sales Revenue.
  • Want to maintain effective communication till the time the learner is onboard

Skills Required:

  • Excellent written and spoken communication skills (English proficiency).
  • Strong sales bent of mind, in order to understand and effectively communicate what Digital Nest is offering to its prospective students and close applications.
  • Approachable and vibrant personality.
  • Ability to approach any situation with patience and very strong empathy.
  • Passion to deliver the highest levels of customer service at all times.
  • Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.
  • Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.
  • Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritizing tasks and overachieving targets and deadlines.

Role : Admission Counsellor / Inside Sales

Mode : WFO ( Work From Office )

Industry Type : EdTech / E-Learning

Functional Area : Sales & Business Development

Employment Type : Full Time, Permanent

Role Category : BD / Sales

Education

UG : Any Graduate

PG : Post Graduate

  • Key Skills: B2C Sales, Admission Counselling, Pressure Handling Planning Skills, Convincing Power, Target Orientation, Counselling, Public Speaking, Presentation Skills, Inside sales, Convincing Ability, Selling Skills, Management Skills, communication skills, Interpersonal Skills

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