NOC & Service Operations Experts – Telecom (India)

5 days ago


Delhi, India D2AI Labs Full time

Are you an expert in telecom service operations and assurance with strong knowledge of BSS and fulfilment processes? Join us and be part of our mission to deliver high-performance, automated, and reliable networks that power the digital world.What you’ll do- Manage NOC operations including monitoring, incident detection, troubleshooting, and escalation.- Support service operations, assurance, and fulfilment processes to ensure seamless delivery and customer satisfaction.- Collaborate with cross-functional teams to improve service KPIs, network reliability, and efficiency.- Work with BSS/OSS systems to streamline workflows, service activation, and customer management.- Drive automation initiatives to optimize packet core and service operations.- Contribute to Nokia’s innovation in next-generation telecom networks.What we’re looking for- 5–10 years of experience in telecom NOC/service operations.- Strong knowledge of BSS/OSS processes (service fulfilment, assurance, customer experience).- Hands-on expertise in packet core operations (EPC/5GC) is a plus.- Familiarity with automation, scripting, and monitoring tools.- Excellent troubleshooting and incident management skills.- Strong communication and collaboration in global teams.Why join us?- Be part of Nokia’s telecom innovation journey.- Work on service operations and assurance for mission-critical networks.- Shape the future of automation and digital transformation in telecom.- Career growth in a global, technology-driven organization.



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