SOC/NOC Manager – MSSP Lead

4 weeks ago

Delhi, India Symosis Security Full time
Location: Remote (India)
Type: Full-Time
Company: Symosis Security
About Symosis Security
Symosis is a cybersecurity consulting firm purpose-built for the AI-native, cloud-first era. We help public-sector and enterprise clients mature their security operations through managed services, offensive testing, governance, and automation. We’re expanding our MSSP practice and looking for a hands-on leader to own SOC delivery, client engagement, and operational maturity.
The Role
We’re hiring a Full-Time SOC/NOC Manager to lead MSSP service delivery for a high-profile U.S.-based public sector client. You’ll serve as the primary point of contact, manage a global analyst team, and help design and scale managed security operations.
This is a strategic and technical leadership role ideal for someone who thrives in both execution and communication, has experience supporting U.S. time zones (EST/PST), and is eager to leverage AI tools for process automation and continuous improvement.
What You’ll Do
- Serve as the primary client-facing point of contact
- Lead 24x7 SOC/NOC operations with India-based Tier 2 analysts
- Ensure clear and timely communication with internal teams and client stakeholders
- Design and maintain:
- Alert triage workflows and escalation protocols
- Detection and response tuning across leading SIEM and EDR platforms
- Vulnerability management lifecycle and remediation tracking
- Threat intelligence integration and RCA coordination
- Own and report on SLAs, KPIs, and monthly service metrics
- Implement redundancy strategies, shift planning, and documentation standards
- Develop SOPs, training modules, and onboarding playbooks
- Identify automation opportunities and build solutions using AI/ML tooling
- Collaborate across time zones; ensure alignment with U.S. EST/PST client schedules
What We’re Looking For
- 7+ years managing SOC, NOC, or MSSP operations
- Proven ability to lead globally distributed security teams and ensure 24x7 coverage
- Strong familiarity with leading SIEM, EDR, and VM platforms
- Excellent communicator – written, verbal, and presentation
- Experience supporting clients or teams across U.S. time zones (EST/PST)
- Familiarity with NIST CSF, MITRE ATT&CK, and the full incident lifecycle
- Hands-on experience with AI-driven automation (e.g., scripting, ML-based triage, workflow orchestration)
- Experience with public-sector or regulated environments is a strong plus
- Based in India, available full-time, and comfortable working flexible hours
Why Join Symosis?
- Shape the foundation of a fast-growing MSSP practice
- Work directly with executive leadership on strategic initiatives
- Flexible remote work culture and flat reporting structure
- High-impact projects with long-term client partnerships
- Join a technical, AI-driven, and mission-focused team

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