SOC/NOC Manager – MSSP Lead

6 days ago

New Delhi, India Symosis Security Full time

Location: Remote (India)Type: Full-TimeCompany: Symosis SecurityAbout Symosis SecuritySymosis is a cybersecurity consulting firm purpose-built for the AI-native, cloud-first era. We help public-sector and enterprise clients mature their security operations through managed services, offensive testing, governance, and automation. We’re expanding our MSSP practice and looking for a hands-on leader to own SOC delivery, client engagement, and operational maturity.The RoleWe’re hiring a Full-Time SOC/NOC Manager to lead MSSP service delivery for a high-profile U.S.-based public sector client. You’ll serve as the primary point of contact, manage a global analyst team, and help design and scale managed security operations.This is a strategic and technical leadership role ideal for someone who thrives in both execution and communication, has experience supporting U.S. time zones (EST/PST), and is eager to leverage AI tools for process automation and continuous improvement.What You’ll Do- Serve as the primary client-facing point of contact - Lead 24x7 SOC/NOC operations with India-based Tier 2 analysts - Ensure clear and timely communication with internal teams and client stakeholders - Design and maintain: - Alert triage workflows and escalation protocols - Detection and response tuning across leading SIEM and EDR platforms - Vulnerability management lifecycle and remediation tracking - Threat intelligence integration and RCA coordination - Own and report on SLAs, KPIs, and monthly service metrics - Implement redundancy strategies, shift planning, and documentation standards - Develop SOPs, training modules, and onboarding playbooks - Identify automation opportunities and build solutions using AI/ML tooling - Collaborate across time zones; ensure alignment with U.S. EST/PST client schedulesWhat We’re Looking For- 7+ years managing SOC, NOC, or MSSP operations - Proven ability to lead globally distributed security teams and ensure 24x7 coverage - Strong familiarity with leading SIEM, EDR, and VM platforms - Excellent communicator – written, verbal, and presentation - Experience supporting clients or teams across U.S. time zones (EST/PST) - Familiarity with NIST CSF, MITRE ATT&CK, and the full incident lifecycle - Hands-on experience with AI-driven automation (e.g., scripting, ML-based triage, workflow orchestration) - Experience with public-sector or regulated environments is a strong plus - Based in India, available full-time, and comfortable working flexible hoursWhy Join Symosis?- Shape the foundation of a fast-growing MSSP practice - Work directly with executive leadership on strategic initiatives - Flexible remote work culture and flat reporting structure - High-impact projects with long-term client partnerships - Join a technical, AI-driven, and mission-focused team

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