
NOC/SOC Helpdesk 24x7 | C-DOT | Delhi
4 days ago
Role & responsibilities
- Ability to work in 24x7 operational shifts, provide support during off-business hours.
- Troubleshooting & problem solving skills
• Knowledge of MS word, Excel, Powerpoint, OpenOffice - Knowledge of TCP/IP protocol, DNS, DHCP, HTTP, HTTPs
- Verbal & Written communication skills to update external/ internal teams on issues
- Prepare monthly operation reports and present them as on requirement.
- Reports Generation & File Management
Preferred candidate profile
- B.E./B.Tech in Electronics/Computer
- 0-1 Year experience of NOC/SOC support preferred
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