SOC/NOC Manager – MSSP Lead

19 hours ago


Delhi, India Symosis Security Full time

Location : Remote (India)Type : Full-TimeCompany : Symosis SecurityAbout Symosis SecuritySymosis is a cybersecurity consulting firm purpose-built for the AI-native, cloud-first era. We help public-sector and enterprise clients mature their security operations through managed services, offensive testing, governance, and automation. We’re expanding our MSSP practice and looking for a hands-on leader to own SOC delivery, client engagement, and operational maturity.The RoleWe’re hiring a Full-Time SOC/NOC Manager to lead MSSP service delivery for a high-profile U.S.-based public sector client. You’ll serve as the primary point of contact, manage a global analyst team, and help design and scale managed security operations.This is a strategic and technical leadership role ideal for someone who thrives in both execution and communication, has experience supporting U.S. time zones (EST/PST), and is eager to leverage AI tools for process automation and continuous improvement.What You’ll DoServe as the primary client-facing point of contactLead 24x7 SOC/NOC operations with India-based Tier 2 analystsEnsure clear and timely communication with internal teams and client stakeholdersDesign and maintain:Alert triage workflows and escalation protocolsDetection and response tuning across leading SIEM and EDR platformsVulnerability management lifecycle and remediation trackingThreat intelligence integration and RCA coordinationOwn and report on SLAs, KPIs, and monthly service metricsImplement redundancy strategies, shift planning, and documentation standardsDevelop SOPs, training modules, and onboarding playbooksIdentify automation opportunities and build solutions using AI/ML toolingCollaborate across time zones; ensure alignment with U.S. EST/PST client schedulesWhat We’re Looking For7+ years managing SOC, NOC, or MSSP operationsProven ability to lead globally distributed security teams and ensure 24x7 coverageStrong familiarity with leading SIEM, EDR, and VM platformsExcellent communicator – written, verbal, and presentationExperience supporting clients or teams across U.S. time zones (EST/PST)Familiarity with NIST CSF, MITRE ATT&CK, and the full incident lifecycleHands-on experience with AI-driven automation (e.g., scripting, ML-based triage, workflow orchestration)Experience with public-sector or regulated environments is a strong plusBased in India, available full-time, and comfortable working flexible hoursWhy Join Symosis?Shape the foundation of a fast-growing MSSP practiceWork directly with executive leadership on strategic initiativesFlexible remote work culture and flat reporting structureHigh-impact projects with long-term client partnershipsJoin a technical, AI-driven, and mission-focused team



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