Chat And Email Support Executive

4 days ago


Gurugram, India Radical Minds Full time

Roles and Responsibilities

  • Handle customer queries via chat and email support, ensuring timely resolution of issues.
  • Process customer requests, provide accurate information, and escalate complex cases when necessary.
  • Maintain a high level of professionalism in all interactions with customers.
  • Collaborate with internal teams to resolve technical issues and improve overall process efficiency.
  • Meet performance targets for quality, productivity, and customer satisfaction.


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