Chat Support Executive

9 hours ago

Gurugram Haryana, India Triple R Consulting Full time

**Job Description: Chat Support Executive**

**Position: Chat Support Executive**

**Job Type: Full-Time (10 hours per day)**

**Work Days: 6 Days a Week (Rotational Week Off)**

**Shift: Rotational Shifts**

**Responsibilities**:
**Engage with customers over social media platforms to provide sales and operational support related to our products.**

**Respond to customer inquiries promptly and professionally, ensuring a high level of customer satisfaction.**

**Assist customers with product information, troubleshooting, and resolving any issues they may encounter.**

**Collaborate with internal teams to ensure accurate and timely resolution of customer concerns.**

**Maintain a thorough understanding of our products to provide accurate and helpful information to customers.**

**Requirements**:
**Strong communication skills, both written and verbal.**

**Ability to work in rotational shifts, including weekends and holidays as required.**

**Customer service experience is preferred but not mandatory.**

**Familiarity with social media platforms and online chat tools.**

**A positive attitude and willingness to learn.**

**Compensation: ₹4,000 - ₹5,000 per month**

**Job Types**: Full-time, Internship
Contract length: 6 months

Pay: ₹4,000.00 - ₹5,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- US shift

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 7018324802

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