Customer Success Intern

4 days ago

noida, India MyOperator Full time
Job Description

Job Title : Customer Success Intern

 

Company:  MyOperator

 

Location : Noida

 

About Company:

MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone, we provide comprehensive SAAS platforms backed by exceptional customer service.

 

Day-to-Day Responsibilities:

 

●     Engage with existing clients to ensure they are maximizing the value of MyOperator's solutions.

●     Proactively contact clients to gather feedback and provide assistance.

●     Assist in onboarding new clients, guiding them through the setup process, and ensuring a smooth transition to using our services.

●     Collaborate with internal teams to resolve customer issues and escalate complex problems when necessary.

●     Develop a deep understanding of MyOperator's products and services to address customer inquiries and provide solutions effectively.

●     Help identify opportunities for upselling or cross-selling additional products or services to existing clients.



Requirements  

●     Strong interpersonal and communication skills, focusing on building and maintaining positive relationships with clients.

●     Proactive attitude and willingness to take initiative in addressing customer needs and concerns.

●     Ability to work collaboratively in a fast-paced environment, interacting with cross-functional teams to deliver exceptional customer service.

●     Detail-oriented with strong organizational and time management skills.

●     Basic understanding of customer success principles or previous experience in customer service roles is a plus.

 

Duration:  6 Months.

 


Benefits
PPO after 6 months
Paid Intership
Requirements
Candidate should have 2-3 years of customer-facing experience working as customer service, technical support, or sales. Technical proficiency: He/She should be able to understand and explain technical concepts to the reporting team or customer, troubleshoot technical issues, and work collaboratively with the Sales and product team. Leadership skills: The candidate should have 2-3 years of experience of leading and managing a team, including setting team goals, providing coaching and feedback, and tracking team performance metrics. Strong communication skills: The candidate should have strong verbal and written communication skills. They should be able to communicate with customers clearly and effectively, team members, and other stakeholders in the company. Analytical skills: The candidate should be able to use data to drive decisions and optimize team performance. They should have experience tracking and analysing customer success metrics, and be able to use this data to identify areas for improvement and make data-driven decisions.

  • Customer Success Intern

    2 weeks ago

    Noida, Uttar Pradesh, India MyOperator Full time

    Job Title: Customer Success InternCompany: MyOperatorLocation: NoidaAbout Company:MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone, we...

  • Customer Success Intern

    1 month ago

    Noida, India MyOperator Full time

    Job Title: Customer Success Intern Company: MyOperator Location: Noida About Company:MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone,...

  • Customer Success Intern

    4 weeks ago

    Noida, India MyOperator Full time

    Job Title: Customer Success Intern Company: MyOperator Location: Noida About Company:MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone,...

  • Customer Success Intern

    4 weeks ago

    Noida, India MyOperator Full time

    Job DescriptionJob Title: Customer Success Intern Company: MyOperator Location: Noida About Company:MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions,...

  • Customer Success Intern

    1 month ago

    Noida, India MyOperator Full time

    Job DescriptionJob Title: Customer Success Intern Company: MyOperator Location: Noida About Company:MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions,...

  • Customer Success Intern

    3 weeks ago

    Noida, Uttar Pradesh, India MyOperator Full time

    **Job Title**: Customer Success Intern **Company**: MyOperator **Location**: Noida **About Company**: MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions,...

  • Customer Success Intern

    2 weeks ago

    Noida, Uttar Pradesh, India MyOperator Full time

    JobTitle: Customer SuccessInternCompany:MyOperatorLocation:NoidaAboutCompany:MyOperatoris Indias leading cloud communications provider offeringcuttingedge solutions to over 10000 businesses across diverseindustries. From Cloud Call Center solutions to IVR TollfreeNumbers Enterprise Mobility WhatsApp Business Solutions and HeyoPhone we provide comprehensive...

  • Customer Success Intern

    4 weeks ago

    Noida, India MyOperator Full time

    JobTitle: Customer SuccessInternCompany:MyOperatorLocation:NoidaAboutCompany:MyOperatoris Indias leading cloud communications provider offeringcuttingedge solutions to over 10000 businesses across diverseindustries. From Cloud Call Center solutions to IVR TollfreeNumbers Enterprise Mobility WhatsApp Business Solutions and HeyoPhone we provide comprehensive...

  • Customer Success Intern

    3 weeks ago

    Noida, Uttar Pradesh, India MyOperator Full time

    **About Company**: MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone, we provide comprehensive SAAS platforms backed by exceptional...

  • Customer Success Intern

    5 days ago

    Noida, Uttar Pradesh, India MyOperator Full time

    Job Title: Customer Success Intern Company: MyOperator Location: Noida About Company: MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone,...

  • Customer Success Intern

    4 days ago

    Noida, India MyOperator Full time

    Job DescriptionJob Title: Customer Success Intern Company: MyOperator Location: Noida About Company:MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions,...

  • Customer Success Executive

    4 weeks ago

    Noida, India Rannkly Full time

    **Role Summary**: As a Customer Success Executive, you will act as a bridge between our product and our clients, ensuring that they derive maximum value from our services. Your mission will be to foster long-term customer relationships, drive product adoption, and enhance customer satisfaction. **Key Responsibilities**: - Develop a trusted advisor...

  • Customer Success Executive

    2 weeks ago

    Noida, India 4Bell Technology Full time

    Key Responsibilities: Develop a trusted advisor relationship with key customer stakeholders and executive sponsors. - Ensure the timely and successful delivery of our solutions according to customer needs and objectives. - Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. - Liaise between customers and...

  • Customer Success Executive

    3 weeks ago

    Noida, India FCI-CCM Full time

    Position: Customer Success Executive / Sr. Executive **Desired Experience**:2-5 years **Work Location**:Noida, Sector 126 **Work Timings**:Rotational **Compensation**:As per market standards Job Summary: Looking for flexible go-getters who welcome the challenge of meeting the needs of a fast-growing IT business. As a **Customer Success Executive (CSE)...

  • Customer Success Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Rannkly Full time

    Customer ServiceJob descriptionRole Summary:As a Customer Success Executive, you will act as a bridge between our product and our clients, ensuring that they derive maximum value from our services. Your mission will be to foster long-term customer relationships, drive product adoption, and enhance customer satisfaction.Key Responsibilities: Develop a trusted...

  • Customer Success Manager

    3 months ago

    Noida, India Saas Labs US Inc. Full time

    Customer Success Management is a role that is defined in various ways in the industry, but at its core, it is all about making the customers successful and making them realize the value of the services we offer. A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly, easily grasp new software applications, and act as a...

  • Customer Success Manager

    2 weeks ago

    Noida, Uttar Pradesh, India Saas Labs US Inc. Full time

    Customer Success Management is a role that is defined in various ways in the industry, but at its core, it is all about making the customers successful and making them realize the value of the services we offer. A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly, easily grasp new software applications, and act as a...

  • Customer Success Manager

    3 months ago

    noida, India Saas Labs US Inc. Full time

    Customer Success Management is a role that is defined in various ways in the industry, but at its core, it is all about making the customers successful and making them realize the value of the services we offer. A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly, easily grasp new software applications, and act as a...

  • Customer Success Manager

    4 weeks ago

    Noida, India Saas Labs US Inc. Full time

    Customer Success Management is a role that is defined in various ways in the industry, but at its core, it is all about making the customers successful and making them realize the value of the services we offer. A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly, easily grasp new software applications, and act as a...

  • Customer Success Manager

    4 weeks ago

    noida, India Saas Labs US Inc. Full time

    Customer Success Management is a role that is defined in various ways in the industry, but at its core, it is all about making the customers successful and making them realize the value of the services we offer. A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly, easily grasp new software applications, and act as a...