Customer Support

4 weeks ago


Mumbai, India TP Full time

WELCOME FRESHER'SAbout the Company:-Hi Folks,Greetings for the day I am pleased to inform you that Teleperformance Global India, a French-based MNC, is offering an exciting opportunity for you to join our team.About the RoleJob Title: Customer ServiceDomain: Voice / NON -VOICE ProcessExperience: 0-1 Year(s)Location: Mumbai -MaladShift: 7:00AM -11:00PM (Any 9 Hours)ResponsibilitiesProvide high-quality customer support via various channels (phone, email, chat, etc.).Address customer inquiries related to products or services in a timely and professional manner.Resolve customer issues and complaints effectively, ensuring satisfaction.Assist in the sales process by providing product information and support to customers.Maintain accurate records of customer interactions and transactions.Collaborate with the sales team to enhance customer experience and service delivery.Handle escalations and ensure customer satisfaction at every touchpoint.QualificationsEducation : Graduate- Fresher can Apply / Undergraduate -With 6 months ExperienceIf you're interested, please share your updated CV with me at below details:Name -Education-Location-Experience-CTC-ECTC-Notice period -Looking forward to hearing from you.```



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