Customer Support
2 days ago
Company Description
Al Fahad Enterprises operates in various business sectors including Tour & Travels and Organic Products, along with several other services. The company is known for its commitment to quality and customer satisfaction, offering diverse products and services to meet the needs of its clients.
Role Description
This is a full-time on-site role located in Mumbai for a Customer Support position at Wipro, managed by Al Fahad Enterprises. The day-to-day tasks include providing customer support services, addressing customer inquiries, resolving technical issues, and ensuring high levels of customer satisfaction. The role requires strong interpersonal skills, problem-solving abilities, and a dedication to helping customers.
Qualifications
- Customer Support and Customer Satisfaction skills
- Strong Interpersonal and Communication skills
- Technical Support and Analytical Skills
- Basic computer knowledge and ability to use CRM software
- Ability to work well in a team environment
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