Customer Support-Customer Support

7 hours ago

Mumbai, Maharashtra, India TechConnexions - Startup Hiring Specialists Full time ₹ 21,00,000 - ₹ 42,00,000 per year

Job Title:
Customer Support (with Leadership Experience)-NBFC

Location:
Mumbai

Education:
Graduate in any stream (preferably Business, Management, or related fields).

Experience:
2–4 years of experience in
Customer Support / Customer Service
, with at least
1+ year of leadership, mentoring, or team-handling experience
.

Budget:
Max 7LPA

About the Role

We are seeking a proactive and motivated professional to join our Customer Support team as an
Assistant – Customer Support
. The ideal candidate should not only have strong communication and customer service skills but also
prior experience in leading or mentoring a small team
in customer support or service operations. This role involves handling customer queries, coordinating with cross-functional teams, and driving service excellence while guiding junior team members.

About Company :

A leading financial services company specializing in innovative lending solutions is seeking a seasoned Collections & Legal Manager with extensive experience in the BFSI sector, particularly in lending. The ideal candidate will possess deep expertise in legal collections, including proficiency in handling Section 25, Arbitration, Police Complaints, and managing 90+ collections. The role involves overseeing the entire collections process, spearheading legal actions, and ensuring strict compliance with regulations to optimize recovery rates while minimizing legal risks.

Key Responsibilities

  • Lead and mentor a small team of customer support executives to deliver high-quality service.
  • Handle customer queries via calls, emails, and chats in a polite and professional manner.
  • Maintain accurate records of customer interactions and update systems regularly.
  • Oversee follow-ups with customers to ensure quick issue resolution.
  • Coordinate with sales, operations, and technical teams for escalations and faster solutions.
  • Prepare and review daily/weekly customer support reports.
  • Share customer feedback with the team to improve service quality.

Requirement

  • Strong verbal and written communication skills in
    English and Hindi
    .
  • Basic knowledge of
    MS Office / Google Sheets
    .
  • Strong problem-solving ability, patience, and adaptability.

Functional Area

  • Customer Service / Client Support
  • Team Leadership & People Management
  • Operations Coordination

What We Offer

  • Opportunity to
    lead and grow within a supportive team environment
    .
  • Learning and career advancement opportunities.
  • Competitive salary and benefits package.

  • Relief Support Worker

    1 week ago

    Mumbai, Maharashtra, India Creative Support Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Reference: 89105Posted: Wednesday 24th September 2025Closing Date: Thursday 9th October 2025£12.30 per hourNorthenden MHRelief/BankWe are looking for caring, flexible and motivated Relief Support Workers to provide person centred care and support to adults with mental health needs in Northenden, Greater Manchester. You will need to be committed to...

  • Customer Support

    2 weeks ago

    Mumbai, Maharashtra, India Al Fahad Enterprises Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionAl Fahad Enterprises operates in various business sectors including Tour & Travels and Organic Products, along with several other services. The company is known for its commitment to quality and customer satisfaction, offering diverse products and services to meet the needs of its clients.Role DescriptionThis is a full-time on-site role...

  • Customer Support

    12 hours ago

    Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time ₹ 4,20,000 - ₹ 8,40,000 per year

    Position: Customer Support Executive (Female)Location: MumbaiSalary Range: ₹35,000 – ₹40,000 per monthExperience Required: 2–3 yearsQualification: Bachelor's Degree in any disciplineEmployment Type: Full-timeGender: FemaleJob Summary:We are looking for a polite, proactive, and customer-focused Female Customer Support Executive to join our Mumbai...

  • Customer Support

    1 week ago

    Mumbai, Maharashtra, India Wings Global Services Full time ₹ 40,000 - ₹ 50,000 per year

    Job OverviewWe are seeking a Customer Support intern or fresher to join our Mumbai team. This is an entry-level position with employment types including internship or full-time, suitable for those with 0 to 1 year of experience. Based in Mumbai, Mumbai Suburban, Navi Mumbai, or Thane, the role involves utilizing CRM software, communication, and...

  • Customer support

    4 days ago

    Mumbai, Maharashtra, India Saroj Ganesh Podar Trust Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    Job Description E-commerce Support ExecutivePosition: E-commerce Support ExecutiveDepartment: Information TechnologyLocation: Head Office (Prabhadevi / Parel )Job SummaryThe E-commerce Support Executive will manage online customer interactions, order processing, and back-end operations to ensure smooth functioning of the e-commerce platform. The role acts as...

  • customer support

    1 week ago

    Mumbai, Maharashtra, India Randstad MENA Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description Job Offer Closes: 12 December 2025Summary Location: Kopar Khairne, MaharashtraClient: A client of Randstad IndiaType: Temporary Posted: 13 October 2025Reference Number: JPC Next StepsContact the recruiter Set a job alert Create an account Search jobs Job Details Job Titles: Customer Service SpecialistSpecify Location: MumbaiJob...

  • Customer Support

    2 days ago

    Mumbai, Maharashtra, India PracticeSuite, Inc. Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About PracticeSuitePracticeSuite is a leading cloud-based Healthcare SaaS provider offering an end-to-end platform for medical practices — including Practice Management, Medical Billing, and Electronic Health Records (EHR) systems. Our solutions support thousands of providers across the United States, helping them streamline clinical, administrative, and...

  • Customer Support

    2 weeks ago

    Mumbai, Maharashtra, India 2coms Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    SUMMARY Job Opening: International Customer Support RoleOur client, a leading global professional service company, is seeking a dedicated individual to join their team as an International Customer Support Representative. This position is based in Vikhroli, Mumbai and requires working from the office.Responsibilities:Handle customer inquiries via phone in...

  • Customer support

    6 days ago

    Navi Mumbai, Maharashtra, India Preferable - Crafting Careers Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Post- Customer supportEx-=3-4,YearsSalary- 25-30KLocation- Navi Mumabi VashiJob Detail-Responsible of handling GPS Devices Installation and troubleshooting of GPS Devices in VehicleResponsible to support the Engineer on Field Daily Co-ordination and Support with Team.Any service industries candidates will be applicable but Field Engineer coordination, should...

  • Customer Support

    1 week ago

    Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    DescriptionUnderstand customer requirements & train the customers on usage of Cash Management Platform/Product & Digital Banking ProductsInteraction with New/existing customers (either in person / Online meeting) to understand their requirement related to system integration, products & processesSupport Bank customers for modification/service related...