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Employee Relations

4 weeks ago

Mumbai, India MS Forward Full time

Role & responsibilities

In this role the incumbent will be responsible for promoting and maintaining positive employee relations. This role will involve investigating and resolving employee grievances, ensuring compliance with labor laws and company policies, and providing guidance and support to employees and managers on a wide range of employee relations matters. The ideal candidate will be a proactive problem-solver with strong interpersonal skills and a deep understanding of employment law and best practices.

Key Responsibilities:

Case Management & Investigations:

  • Conduct thorough and impartial investigations into employee complaints, grievances, and alleged policy violations (e.g., harassment, discrimination, bullying, misconduct).

  • Gather relevant facts, interview involved parties, analyze evidence, and prepare comprehensive investigation reports with recommendations for resolution.

  • Maintain detailed and accurate documentation of all employee relations cases.

Conflict Resolution & Mediation:

  • Facilitate discussions and mediations to resolve workplace conflicts and disputes between employees, or between employees and management.
  • Provide guidance and coaching to managers on effective conflict resolution strategies.

Policy Development & Compliance:

  • Ensure consistent application of company policies, procedures, and practices related to employee conduct, discipline, and performance.

  • Stay up-to-date with current labor laws, regulations, and industry best practices in India (e.g., Industrial Disputes Act, Factories Act, Payment of Wages Act, POSH Act).

  • Assist in the development, review, and implementation of HR policies and procedures to ensure compliance and promote a fair and equitable workplace.

Advisory & Consultation:

  • Provide expert advice and guidance to employees and managers on a variety of employee relations issues, including disciplinary actions, performance management, attendance management, leaves of absence, and reasonable accommodations.

  • Support managers in addressing performance concerns, conducting difficult conversations, and implementing progressive disciplinary actions.

Risk Mitigation:
- Identify potential employee relations risks and proactively recommend solutions to mitigate them.

  • Collaborate with legal counsel when necessary on complex employee relations matters.

Training & Education:

  • Assist in developing and delivering training programs on employee relations topics, such as respectful workplace conduct, anti-harassment, and performance management.

Data Analysis & Reporting:

  • Track and analyze employee relations trends and data to identify root causes and recommend systemic improvements.

  • Prepare reports on employee relations activities and outcomes for management review.

Collaboration:

  • Work closely with HR Business Partners, Legal, and other departments to ensure a consistent and integrated approach to employee relations.
  • Support HR initiatives and projects as needed.

Preferred candidate profile

Must be Post Graduate with 8+ Years experience in Employee Relations Role.