HR-Employee Relation
7 days ago
Role & responsibilities
Serve as the first point of contact for employee relations issues, concerns, and grievances.
- Support investigations into workplace matters such as performance issues, conduct, or policy violations.
- Ensure accurate documentation of cases in HR systems or case management tools.
- Assist in the interpretation and application of HR policies, procedures, and employment regulations.
- Counsel employees and managers on workplace concerns, ensuring a fair and respectful approach.
- Maintain confidentiality and handle sensitive matters with discretion and integrity.
- Collaborate with HR Business Partners, Legal, and Compliance teams where required.
- Track and manage multiple cases simultaneously, ensuring timely and effective resolution.
- Support data collection and reporting on employee relations trends and insights.
- Contribute to initiatives that enhance employee engagement and workplace culture. Qualification
- Bachelor's degree (Any Stream)
- Proven experience in Employee Relations or related roles
- Good understanding of HR practices, workplace policies, and employment regulations.
- Strong communication and active listening skills with the ability to build trust.
- Problem-solving mindset with fair and practical judgment.
- Organized and detail-oriented; able to manage multiple priorities.
- Ability to handle confidential information with integrity.
- Familiarity with HRIS or case management tools is an advantage.
- Collaborative approach and a passion for improving the employee experience.
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