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People Operations Specialist
3 weeks ago
You’ll play a critical role in delivering HR operational support in Workday and ServiceNow to ensure accuracy of data while managing the daily responsibilities of the Data Management team. The role will support the People Operations Team with the objective of efficiently and successfully organizing and coordinating high-volume HR activities.
Responsibilities:
Process HR transactions on Workday for new hires, job changes, and employee data changes, and termination
Ensure data and system integrity by conducting regular audit report reviews in Workday.
Run audits for new hire data, job changes, and location changes flagging issues/discrepancies to the People Operations team. Create and update supervisory organization in Workday
Validate and resolve system integration errors
Run simple and complex Workday reports
Create and manage ServiceNow People Ops dashboards and KPI metrics
Initiate and execute the Workday EIB process
Respond and resolve Data management cases in SNOW within SLAs
Perform UAT Testing for new projects or process enhancements related to Workday.
Suggest new ideas for automation, reporting, and self-service in our tools.
Skills:
3 plus years of prior experience in an HR Specialist/Generalist role.
Experience with Workday HRIS System
Experience creating reports in Workday and preferably ServiceNow as well
Experience with ticketing systems. ServiceNow is preferred.
Highly organized with the ability to prioritize multiple functions and tasks while managing
their work time efficiently.
Proficient in Google applications (Gmail, google sheet, etc.) is preferred
Maintain a high level of confidentiality.
High-energy, driven, articulate, and friendly personality with a customer-service mindset.
Experience supporting People Business Partner, Payroll, Recruitment, and HR activity
supporting a tech company.
Education:
Bachelor’s degree or relevant experience required with experience in human resources,
business analysis, information systems or a related field required.
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