Quality Analyst

Apply NowJob TitleQuality AnalystJob DescriptionFOR KOLKATAQuality Analyst || International BPO Experience:Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With 7 QC Tools 1 Yr of QA With International BPO On Papers (Mandate)Communication:Excellent verbal and written communication skills to provide clear...

Company DescriptionHeadquartered in Australia, Global Travel Xperts (GTX) is a diversified company with four businesses: Gaura Travel, Fly Lanka, Turtle Down Under (TDU), and iFlyNow. Gaura Travel is our largest brand, specializing in flights between Australia and India. GTX delivers high-value services for business and vacation booking needs. Utilizing...

Role & responsibilities- Monitor and evaluate voice interactions for quality assurance. Identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Experience working on QC tools. Required Candidate profileMinimum 1 year experience as Quality Analyst in International Process. Excellent...

We are looking for a Quality Analyst to join our team, someone who is diligent about quality and continuous improvement.Job Responsibilities-Must be a confident communicator and be able to build rapport with the teamAdaptive Capacity, Self-Starter/Initiator, Coachable, Metrics Capable, Quality/Accuracy, Critical Thinker/Problem-Solver and Accountable.Need to...

We are looking for a Quality Analyst to join our team, someone who is diligent about quality and continuous improvement. Job Responsibilities- Must be a confident communicator and be able to build rapport with the team Adaptive Capacity, Self-Starter/Initiator, Coachable, Metrics Capable, Quality/Accuracy, Critical Thinker/Problem-Solver and Accountable....

Only For Bangalore / Kolkata | Quality Analyst | International BPOQuality Analyst || International BPOExperience:Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate)Must Have Worked With Any 3 to 4 QC Tools Out of 71 Yr of QA With International BPO On Papers (Mandate)Only International Process in QA Exp Will Work ( Apply Accordingly) ...

Only For Bangalore / Kolkata | Quality Analyst | International BPOQuality Analyst || International BPOExperience:Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate)Must Have Worked With Any 3 to 4 QC Tools Out of 71 Yr of QA With International BPO On Papers (Mandate)Only International Process in QA Exp Will Work ( Apply...

1 year on paper work experience as a Quality Executive in international BPO is must.Graduation is mustEvaluate Customer Interactions:Quality analysts listen to call recordings, review emails, or analyze other forms of customer communication to assess the quality of service provided by agents.Identify Defects and Non-Conformities:They pinpoint areas where...

Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction Do 1. Conduct process quality audits as per planConduct various process audits as per guidelines and SPOs defined in QMSPrepare...

Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction Do 1. Conduct process quality audits as per plan Conduct various process audits as per guidelines and SPOs defined in QMS Prepare...