
Bpo Quality Analyst
17 hours ago
We are looking for a Quality Analyst to join our team, someone who is diligent about quality and continuous improvement.
Job Responsibilities-
- Must be a confident communicator and be able to build rapport with the team
- Adaptive Capacity, Self-Starter/Initiator, Coachable, Metrics Capable, Quality/Accuracy, Critical Thinker/Problem-Solver and Accountable.
- Need to do call barging & auditing.
- Monitor the Associates performances.
- Work with TL and moderators on ways to improve performance KPIs
- Investigate errors and conduct sample moderations, call out moderators, and conduct weekly one on ones.
- Calibrate and refresh/train team on required policy.
Criteria-
- Need to have at least 1 year of experience as a quality Analyst.
- Must have a good communication skill in English.
- Must have hands on experience in using QC tools.
- Open to Work in 24X7, 6 days working Rotational
Perks and Benefits:
- Growth opportunities
- On time salary
- PF
- Monthy Rewards and Recognition ceremony
Salary: Best in the industry
Looking for immediate joiners
-
Quality Analyst_6.5LPA_INTERNATIONAL BPO
2 weeks ago
Bengaluru, Kolkata, Pune, India Hiresquad Full time ₹ 37,500 - ₹ 65,000 per year| Quality Analyst | International BPOQuality Analyst || International BPOExperience:Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate)Must Have Worked With Any 3 to 4 QC Tools Out of 71 Yr of QA With International BPO On Papers (Mandate)Only International Process in QA Exp Will Work ( Apply Accordingly)Communication:Excellent verbal...
-
Quality Analyst
2 weeks ago
Kolkata, West Bengal, India Hiresquad Full time ₹ 3,00,000 - ₹ 6,00,000 per yearApply NowJob TitleQuality AnalystJob DescriptionFOR KOLKATAQuality Analyst || International BPO Experience:Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With 7 QC Tools 1 Yr of QA With International BPO On Papers (Mandate)Communication:Excellent verbal and written communication skills to provide clear...
-
Quality Analyst
15 hours ago
Kolkata, India Hiresquad Full timeApply NowJob TitleQuality Analyst Job Description FOR KOLKATA Quality Analyst || International BPO Experience: Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With 7 QC Tools 1 Yr of QA With International BPO On Papers (Mandate) Communication:Excellent verbal and written communication skills to provide clear...
-
Kolkata, West Bengal, India Hiresquad Full time ₹ 5,00,000 - ₹ 10,00,000 per yearLeading BPO in KolkataHiring for Sr Quality AnalystInternational Voice ProcessMust have minimum 1 year experience in Quality in International BPO in Voice processMust have Experience in International BPO BPOOnly Graduate5 Days WorkingCabs in ODD HoursShifts 24*7Responsibilities:• Monitors, evaluates and / or audits a sampling of inbound and/or outbound...
-
Bengaluru, Kolkata, India Hiresquad Full time ₹ 3,00,000 - ₹ 6,50,000 per yearOnly For Bangalore / Kolkata | Quality Analyst | International BPOQuality Analyst || International BPOExperience:Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate)Must Have Worked With Any 3 to 4 QC Tools Out of 71 Yr of QA With International BPO On Papers (Mandate)Only International Process in QA Exp Will Work ( Apply Accordingly) ...
-
International Quality Analyst
2 weeks ago
Bengaluru, Kolkata, India Hiresquad Full time ₹ 3,00,000 - ₹ 6,50,000 per yearOnly For Bangalore / Kolkata | Quality Analyst | International BPOQuality Analyst || International BPOExperience:Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate)Must Have Worked With Any 3 to 4 QC Tools Out of 71 Yr of QA With International BPO On Papers (Mandate)Only International Process in QA Exp Will Work ( Apply...
-
Bpo Quality Analyst
2 days ago
Kolkata, West Bengal, India Woodrock Infotech Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are looking for a Quality Analyst to join our team, someone who is diligent about quality and continuous improvement.Job Responsibilities-Must be a confident communicator and be able to build rapport with the teamAdaptive Capacity, Self-Starter/Initiator, Coachable, Metrics Capable, Quality/Accuracy, Critical Thinker/Problem-Solver and Accountable.Need to...
-
Hiring Quality Analyst
2 weeks ago
Salt Lake, Kolkata, West Bengal, India Global Travel Xperts Full time ₹ 2,50,000 - ₹ 3,00,000 per year1 year on paper work experience as a Quality Executive in international BPO is must.Graduation is mustEvaluate Customer Interactions:Quality analysts listen to call recordings, review emails, or analyze other forms of customer communication to assess the quality of service provided by agents.Identify Defects and Non-Conformities:They pinpoint areas where...
-
Quality Executive for Bpo
2 weeks ago
Salt Lake, Kolkata, West Bengal, India cfuture Full timeOPENING GOING ON FOR QUALITY EXECUTIVE FOR INTERNATIONAL BPO !!! INDUSTRY-BPO Survey Process (UK) Experience - 1 yr Salary - upto 16 k Shift timing - 2 pm to 11pm fixed Location-Kolkata (SALT LAKE) Qualification-H.S or ANY GRADUATE GOOD ENGLISH COMMUNICATION IS A MUST **Job Types**: Full-time, Permanent Pay: ₹14,000.00 - ₹16,126.23 per...
-
Kolkata, West Bengal, India Hiresquad Full time ₹ 18,00,000 per yearLeading BPO in KolkataHiring for Transactional Quality ManagerInternational Voice processMust be a Manager On papers or Tenured Deputy Manager in Quality in International BPOOver All Experience 8+ YearsLooking for Diversity CandidatesCTC UPTO 18LPARole & responsibilitiesAnalytical mindset to drive continuous improvement for key CTQs (i,e, NPS / CSAT /...