Team Lead And Process Trainer

3 weeks ago


Mangaluru, India PVS Group Full time

Key Responsibilities:

  • Supervise and manage a small team of staff (India-based) handling cold emailing and company research.
  • Assign daily/weekly tasks, set performance goals, and monitor productivity.
  • Review leads, email lists, and ensure quality and accuracy of data collected.
  • Coordinate with the European HQ team regarding new client targets and requirements.
  • Provide training, guidance, and motivation to staff.
  • Prepare reports on outreach campaigns, leads generated, and staff performance.
  • Ensure compliance with company standards, email etiquette, and data accuracy.

Requirements:

  • Minimum 24 years of experience in Business Development / Operations / Team Management (preferably in recruitment, outsourcing, or BPO).
  • Strong communication and leadership skills.
  • Familiarity with cold email outreach, lead generation, or recruitment industry preferred.
  • Ability to manage remote teams and monitor productivity effectively.
  • Good organizational and reporting skills.


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