Bpo Team Lead
7 days ago
Key Responsibilities Team Leader (International Voice Process)
- Lead & Manage: Guide a team of voice agents to achieve and exceed SLA targets in Quality, AHT, CSAT, and Attendance.
- Performance Monitoring: Monitor live calls, dashboards, and metrics; provide timely feedback and coaching to agents.
- Escalation Management: Handle escalated customer queries promptly to ensure effective resolution.
- Team Engagement: Conduct daily huddles and weekly performance reviews while maintaining high team motivation.
- Cross-Functional Collaboration: Work closely with QA, Training, and Workforce teams to drive continuous performance improvement.
- Reporting & Analysis: Prepare performance reports and attendance dashboards for management reviews.
- Process Improvement: Implement team-level initiatives to enhance productivity, reduce attrition, and boost employee morale.
- Compliance & Standards: Ensure strict adherence to company policies and client expectations.
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Team Lead
4 weeks ago
Mysuru, India ScaleneWorks Full timeKey roles & responsibilities Supervise and coordinate all activities on the production line to ensure efficient and timely production. Plan and organize production schedules, ensuring that production targets and deadlines are met. Co-ordinate daily production department stand-up meeting. Assembly and testing of boards as per the manufacturing...
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Team Lead
4 weeks ago
Mysuru, India Infosys Full timeResponsibilities Based on business requirements/quarter end/Month end need to work on weekends and extend working hours Should be able to run CI projects independently Manage day to day program activities & meet defined SLA’s Responsible for internal and external governances. Process compliances & audits. Manage escalations independently and do RCAs....
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Team Lead, Last mile
4 weeks ago
Mysuru, India ATSPL - Karnataka Full timeAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a...
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Team Lead, Last mile
3 days ago
Mysuru, India Amazon Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION: At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is...
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Bengaluru, Mangaluru, Mysuru, India Talent Acquaintance Full time ₹ 2,54,640 - ₹ 3,20,000 per yearDear Aspirants,Launch your career with a prestigious multinational BPO company.Contact for More Info:HR Faiz Hiring Now: International Chat Process (Onsite)Location: Ahmedabad - Wokr From OfficePosition: Customer Service Representative (Live Chat Support) AhmedabadWork Mode: Work From OfficeCTC: 25,000 35,000/monthRole Summary: Join a leading multinational...
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Team Lead, Amzl
1 week ago
Mysuru, Karnataka, India ATSPL - Tamil Nadu Full time**DESCRIPTION**: At Amazon, we're working to be the most customer - eccentric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal...
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Sales Team Lead
2 weeks ago
Bengaluru, Mysuru, India Policybazaar Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description For TL-Sales:Responsible for managing the operations seamlessly and timely SLA delivery along withmaintaining high levels of employee and customer satisfactionInsurance Sales (Health/Motor/Life)Establish & Manage Relationships / Engagement with the Clients.Oversight of team organizes resources, sets goals, call out strategy from Executives...
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Sales Team Lead
4 weeks ago
Mysuru, India Paytm Full timeAbout us : Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers while empowering them to pay via Paytm payment instruments (PPI) like...
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Openings For Data Typist || Freshers
1 week ago
Mangaluru, India Next Step Careers Part timeresponsibilities:1. inputting data from various sources into the company database2. ensuring accuracy and efficiency in data entry processes3. organizing and maintaining files and records4. performing data quality checks and resolving discrepancies5. meeting deadlines and completing tasks within specified timeframes6. communicating with team members to...
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Technical Lead
2 weeks ago
Bengaluru, Mangaluru, Mysuru, India E SoftSys Full time ₹ 6,00,000 - ₹ 18,00,000 per yearStrong expertise in Microsoft stack (.NET MS SQL server, Web API, Azure, Devops)Strong Expertise with C#, ASP. NET MVC and Web API, ASP. NET Core, MVC -based Single Page application (SPA) paradigmDeep knowledge of Consuming REST API Required Candidate profileAround 8 to 12 years of experience in software development. Knowledge of Payment gateway integration...