
Bpo Team Lead
1 week ago
Key Responsibilities Team Leader (International Voice Process)
- Lead & Manage: Guide a team of voice agents to achieve and exceed SLA targets in Quality, AHT, CSAT, and Attendance.
- Performance Monitoring: Monitor live calls, dashboards, and metrics; provide timely feedback and coaching to agents.
- Escalation Management: Handle escalated customer queries promptly to ensure effective resolution.
- Team Engagement: Conduct daily huddles and weekly performance reviews while maintaining high team motivation.
- Cross-Functional Collaboration: Work closely with QA, Training, and Workforce teams to drive continuous performance improvement.
- Reporting & Analysis: Prepare performance reports and attendance dashboards for management reviews.
- Process Improvement: Implement team-level initiatives to enhance productivity, reduce attrition, and boost employee morale.
- Compliance & Standards: Ensure strict adherence to company policies and client expectations.
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Team Lead And Process Trainer
4 hours ago
Mangaluru, India PVS Group Full timeKey Responsibilities: Supervise and manage a small team of staff (India-based) handling cold emailing and company research. Assign daily/weekly tasks, set performance goals, and monitor productivity. Review leads, email lists, and ensure quality and accuracy of data collected. Coordinate with the European HQ team regarding new client targets and...
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Team Leader
4 hours ago
Mysuru, India Paisabazaar Full timeWe Paisabazaar is hiring Team Leader/Senior Team Leader (Outbound Telesales) for Mysuru location. Candidate should have relevant experience in outbound Telesales (BPO Sales). Interested Candidates can call or WhatsApp their resume on Sunita) or Share resume on given email Id - Job Locations: Mysuru Role description: 1) Assisting customers in sale of a range...
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Team Lead
5 hours ago
Mangaluru, India Lykora Consulting Full timeLead Talent Consulting to exceed revenue goals by driving P&L,managing volume hiring/RPO projects, mentoring teams,building client relationships,delivering strategic inputs, ensuring compliance,adopting digital practices, and fostering collaboration.
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Team Leader
4 hours ago
Mysuru, India Unify CX Full timeJob Summary: We are looking for a motivated and experienced Team Leader to manage and guide a team of call center agents in our voice-based BPO process. The ideal candidate will drive team performance, ensure adherence to KPIs, and maintain high levels of customer satisfaction. This role involves managing daily operations, coaching agents, handling...
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Team Leader
6 hours ago
Mysuru, India TECHNOBOTS INFOTECH PRIVATE LIMITED Full timeKey Responsibilities Lead, motivate, and manage a team of agents to achieve defined KPIs. Monitor team performance in terms of Attrition, Shrinkage, AHT, Quality, and Productivity. Conduct daily briefings, allocate tasks, and ensure adherence to process compliance. Drive performance improvement plans for underperforming team members. Prepare and share daily,...
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Gurugram, Mysuru, Noida, India ReKruhire Consultancy (OPC) Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 10,00,000 per yearDomestic BPO Hiring Immediately 1.Assistant manager 2. Team Leader 3. Quality Analyst4. TrainerMust have on paper BPO experience, Sales Experience a plusShare Resume on Whatsapp
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Team lead
4 hours ago
Mysuru, India Policybazaar Full timeRole Summary: Looking for a dynamic leader to manage a Tele-channel team, drive performance, resolve operational challenges, and ensure business targets are met. The role involves regular client interaction, team coaching, and cross-functional coordination. Key Responsibilities: Lead weekly/monthly calls with clients to align on goals and deliverables. Coach...
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Team Lead
7 hours ago
Mysuru, India Policybazaar Full timeAbout is India's largest online marketplace for financial products. We help customers compare and choose the best financial products across categories like personal loans, home loans, credit cards, and more. With a strong digital presence and cutting-edge technology, we aim to simplify financial decisions for millions of Indians. Role Overview:...
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Team Lead
5 hours ago
Mysuru, India Policybazaar Full timeAbout is India's largest online marketplace for financial products. We help customers compare and choose the best financial products across categories like personal loans, home loans, credit cards, and more. With a strong digital presence and cutting-edge technology, we aim to simplify financial decisions for millions of Indians. Role Overview:...
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Team Lead
5 hours ago
Mysuru, India Prudent Partners Llp Full timeJob Title: Team Lead Video Annotation Job Type: Full-time (Work from Office) Location: Mysuru, Karnataka Job Overview: We are looking for a proactive and experienced Team Lead to manage the operations of Video Annotation Project. This role involves overseeing a team of annotators and quality analysts working on long-format farm surveillance videos, ensuring...