Team Leader

Key ResponsibilitiesLead, motivate, and manage a team of agents to achieve defined KPIs.Monitor team performance in terms of Attrition, Shrinkage, AHT, Quality, and Productivity.Conduct daily briefings, allocate tasks, and ensure adherence to process compliance.Drive performance improvement plans for underperforming team members.Prepare and share daily,...

Team Leader Responsible for the Sales enrollments/Sales in the city. Do the market race and prepare the list of prospective customers , Handle the Team Members and motivate them for better sales , Ensure the team members are in market where enrollments & usage are done regularly. Should have good networking capabilities and be willing to...

The candidate must have a minimum of 1 year of experience as a Team Leader in customer service.Must know Kannada.Must be a graduate.Share Resume - Job Types: Full-time, PermanentPay: ₹24, ₹30,000.00 per monthBenefits:Health insuranceLife insuranceProvident FundExperience:total work: 1 year (Preferred)Work Location: In person

Job Summary:We are looking for a motivated and experienced Team Leader to manage and guide a team of call center agents in our voice-based BPO process. The ideal candidate will drive team performance, ensure adherence to KPIs, and maintain high levels of customer satisfaction. This role involves managing daily operations, coaching agents, handling...

Company DescriptionTechnotask Business Solutions Pvt Ltd, founded in March 2020, is dedicated to transforming customer experiences through innovative omnichannel solutions. With 13 centers across India, Egypt, and the UAE, Technotask serves over 20 international clients across 48 Lines of Business (LOBs). Our diverse team operates globally, and we offer...

Role Summary:Looking for a dynamic leader to manage a Tele-channel team, drive performance, resolve operational challenges, and ensure business targets are met. The role involves regular client interaction, team coaching, and cross-functional coordination.Key Responsibilities:Lead weekly/monthly calls with clients to align on goals and deliverables.Coach...

About is India's largest online marketplace for financial products. We help customers compare and choose the best financial products across categories like personal loans, home loans, credit cards, and more. With a strong digital presence and cutting-edge technology, we aim to simplify financial decisions for millions of Indians.Role Overview:Designation:...

About is India's largest online marketplace for financial products. We help customers compare and choose the best financial products across categories like personal loans, home loans, credit cards, and more. With a strong digital presence and cutting-edge technology, we aim to simplify financial decisions for millions of Indians.Role Overview:Designation:...

Job Description:Objective: To achieve the Sales Objectives for the assigned Area through the team of Sales Team Leaders, Market Developers, Route Salesmen by brand and pack, handling Primary and Secondary sales, Distribution.Title: Area Sales Manager - UrbanFunction: CommercialLocation : MysoreJob Responsibilities:To track Productivity Measures and implement...

Job Title:Operations Manager – Voice Process (BPO)Location:Bengaluru, IndiaType:Full-timeWork Mode:On-siteSeniority Level:Mid-SeniorJob SummaryOur client seeks a seasoned Operations Manager to lead voice-based BPO teams. You'll oversee daily delivery, manage performance metrics (AHT, CSAT, FCR, SLA), and drive process improvements while ensuring client...