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Call Center Executive
1 month ago
- Handle incoming andoutgoing calls professionally andefficiently
- Listen and respond to customerinquiries and concerns
- Provide accurateinformation about products and services
- Assistcustomers in resolving issues and escalating wherenecessary
- Meet and exceed customer serviceexpectations and standards
- Maintain customerrecords by updating account information
- Conductfollowup calls to customers whennecessary
- Adhere to call center performancemetrics and KPIs
- Collaborate with team membersto achieve collective goals
- Use CRM software tomanage customerinteractions
- High school diplomaor equivalent
- Prior experience in a customerservice or call center role
- Excellent verbaland written communication skills
- Strongproblemsolving abilities and attention todetail
- Ability to multitask and work in afastpaced environment
- Good organizational andtime management skills
- Proven ability to workeffectively in a team
- Proficiency in using CRMsoftware and basic computer skills
- Ability toremain calm and professional underpressure
- Understanding of call centerperformance metrics andKPIs
problem-solving,crmsoftware,computer skills,customer,outbound calls,inboundcalls,teamwork,communication,communication skills,customerservice
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Call center executive
1 month ago
Sany, India Randstad India Full timeThe Call Centre Executive is responsiblefor providing exceptional customer service by effectively handlinginbound and outbound calls in a professional andcourteous manner. The executive will address customer inquiriesresolve issues and provide accurate information aboutproducts or services. They must possess excellentcommunication skills be highly...
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Call center executive
6 days ago
sany, India Randstad India Full timeThe Call Centre Executive is responsiblefor providing exceptional customer service by effectively handlinginboundand outbound calls in a professional andcourteous manner. The executive will address customer inquiriesresolveissues and provide accurate information aboutproducts or services. They must possess excellentcommunicationskills be highly...
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Call Center Executive
2 months ago
Sany, India Zigsaw Full timeOverview:As a CallCenter Executive at our Company Name location in Location you willplay a crucial role in delivering exceptional customer service. Youwill be responsible for handling inbound and outbound callsaddressing customer inquiries and resolving issues ensuring apositive customer experience. Your contribution will directlyimpact our companys...
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GM Call Center
6 days ago
Sany, India Randstad India Full timeProven experience ascall center manager or similar positionExperience in customer service isrequired Knowledge ofperformance evaluation and customer servicemetrics Solid understandingof reporting and budgeting proceduresExperience in basic financial analysis(costeffectiveness costbenefit etc.)Proficient in MS Office and call centerequipment/software...
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GM Call Center
4 weeks ago
Sany, India Randstad India Full timeProven experience ascall center manager or similar positionExperience in customer service isrequired Knowledge ofperformance evaluation and customer servicemetrics Solid understandingof reporting and budgeting proceduresExperience in basic financial analysis(costeffectiveness costbenefit etc.)Proficient in MS Office and call centerequipment/software...
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GM Call Center
3 weeks ago
sany, India Randstad India Full timeProven experience ascall center manager or similar position Experience in customer service isrequired Knowledge ofperformance evaluation and customer servicemetrics Solid understandingof reporting and budgeting procedures Experience in basic financial analysis(costeffectiveness costbenefit etc.) Proficient in MS Office and call...
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Call Centre Manager
1 month ago
Sany, India Randstad India Full timeProvenexperience as call center manager or similarposition Experience in customer service isrequired Knowledge of performance evaluation and customerservice metrics Solid understanding of reporting and budgetingprocedures Experience in basic financial analysis(costeffectiveness costbenefit etc.) Proficient in MS Officeand call center...
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Call Centre Manager
1 month ago
sany, India Randstad India Full timeProvenexperience as call center manager or similarposition Experience in customer service isrequired Knowledge of performance evaluation and customerservice metrics Solid understanding of reporting and budgetingprocedures Experience in basic financial analysis(costeffectiveness costbenefit etc.) Proficient in MS Officeand call center...
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Outbound Call Center Representative
4 weeks ago
sany, India Connoils LLC Full timeCONNOILS LLC is a global manufacturer anddistributor of ingredients.We are known for internally stabilizedbulk oils oil powders lecithins collagen specialty ingredients.Connoils also offers product development services. Our rawmaterials are specifically targeted to serve the health &wellness nutraceuticals pet nutrition sports nutrition and beautyindustries....
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Outbound Call Center Representative
4 weeks ago
Sany, India Connoils LLC Full timeCONNOILS LLC is a global manufacturer anddistributor of ingredients.We are known for internally stabilizedbulk oils oil powders lecithins collagen specialty ingredients.Connoils also offers product development services. Our rawmaterials are specifically targeted to serve the health &wellness nutraceuticals pet nutrition sports nutrition and beautyindustries....
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Customer Care Representative
6 days ago
Sany, India Suvidha Sewa Pvt. Ltd. Full timeOverview:The Customer Care Representative holds a key role in our team, being the primary connection point with our clients. They are tasked with delivering top-notch customer support, addressing inquiries, and ensuring client contentment. This position is vital for nurturing solid customer bonds and safeguarding the standing of the company.Key...
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Sany, India Phoenix House Full timePhoenix House Texas has been offering addiction treatment and prevention services in Texas for over 25 years. Every year, we assist countless young individuals in overcoming substance abuse and finding a path to recovery, empowering them to lead fulfilling lives free from drugs and alcohol. With state funding, we ensure that all families, regardless of...
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Pre-Sales ExecutiveManager
3 weeks ago
Sany, India Acme Services Private Limited Full timeJob Description: 1. Identify understand and serve asconverser of the market needs in terms of analytical and businesssolutions proposing the developments that allow focusing themanagement on the implementation of solutions and projects ofconsultancy innovation and satisfaction of the needs of theclients. 2. Assist in establishing call centerobjectives...
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Pre-Sales ExecutiveManager
5 days ago
Sany, India Acme Services Private Limited Full timeJob Description: 1. Identify understand and serve asconverser of the market needs in terms of analytical and businesssolutions proposing the developments that allow focusing themanagement on the implementation of solutions and projects ofconsultancy innovation and satisfaction of the needs of theclients. 2. Assist in establishing call centerobjectives...
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Team Lead
2 months ago
Sany, India iMetrix Solutions Pvt Ltd Full timeCompanyDescriptioniMetrix SolutionsPrivate Limited is an Indianowned Contact Center solution providerbased in Navi Mumbai. With a highly experienced management team andindustryleading technology we deliver comprehensive Contact Centersolutions and integration with other fulfillment services. Our goalis to offer niche solutions and maximize operational...
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Team Lead
2 weeks ago
Sany, India iMetrix Solutions Pvt Ltd Full timeCompanyDescriptioniMetrix SolutionsPrivate Limited is an Indianowned Contact Center solution providerbased in Navi Mumbai. With a highly experienced management team andindustryleading technology we deliver comprehensive Contact Centersolutions and integration with other fulfillment services. Our goalis to offer niche solutions and maximize operational...
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Team Lead
1 month ago
sany, India iMetrix Solutions Pvt Ltd Full timeCompanyDescription iMetrix SolutionsPrivate Limited is an Indianowned Contact Center solution providerbased in Navi Mumbai. With a highly experienced management team andindustryleading technology we deliver comprehensive Contact Centersolutions and integration with other fulfillment services. Our goalis to offer niche solutions and maximize operational...
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Team Lead
5 days ago
sany, India iMetrix Solutions Pvt Ltd Full timeCompanyDescription iMetrix SolutionsPrivate Limited is an Indianowned Contact Center solution providerbased in Navi Mumbai. With a highly experienced management team andindustryleading technology we deliver comprehensive Contact Centersolutions and integration with other fulfillment services. Our goalis to offer niche solutions and maximize operational...
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Customer Service Administrator
5 days ago
Sany, India TekWissen LLC Full timeOverview:TekWissen Group is a workforce management provider operating across the USA and several other countries. Our client is an education publishing and assessment service catering to schools, corporations, and students. They own various educational media brands including Addison Wesley, Peachpit, Prentice Hall, eCollege, Longman, Scott Foresman, and...
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L2 support Engineer Min
4 weeks ago
Sany, India Randstad India Full timeBasic Qualifications: Highschool diploma or equivalent. 1 years of PC Technicalskills. 6 months of experience investigatingtroubleshooting and diagnosing application and technicalproblems related to Mining Technology (MineStar) hardware andsoftware. TopCandidates will also have: Excellent communication andinterpersonal skills. Experience in providing...