Outbound Call Center Representative

4 weeks ago

sany, India Connoils LLC Full time
CONNOILS LLC is a global manufacturer anddistributor of ingredients.We are known for internally stabilizedbulk oils oil powders lecithins collagen specialty ingredients.Connoils also offers product development services. Our rawmaterials are specifically targeted to serve the health &wellness nutraceuticals pet nutrition sports nutrition and beautyindustries. Our recommendations offer effective solutions to helpachieve your formulationgoals.
JobOverview: The Outbound Call CenterRepresentative plays a crucial role in our organization byproactively reaching out to potential customers promoting ourproducts or services and generating sales leads. This role isfundamental in driving revenue and expanding our customer basethrough effective communication and salesstrategies.
MainKey Responsibilities:
  • Make outboundcalls to prospective customers using a provided list ofcontacts
  • Promote and pitch products or servicesto potential customers
  • Conduct surveys orgather information from prospects
  • Record andmaintain accurate records of customer interactions andtransactions
  • Follow up on initial contactsthrough regular communications
  • Handleobjections and provide information on products orservices
  • Meet and exceed sales targets andgoals
  • Adhere to scripts and comply with companypolicies and regulations
  • Provide personalizedand exceptional customer service
  • Collaboratewith team members to achieve collectivegoals
  • Stay updated on product knowledge andsales strategies
  • Maintain professionalism andpositivity in all customer interactions
  • UtilizeCRM systems and tools effectively
  • Seekopportunities for continuous improvement and skilldevelopment
  • Adapt to changing business andcustomerneeds

RequiredQualifications:
  • High school diplomaor equivalent
  • Prior experience in outboundcalling or telemarketing
  • Demonstrated abilityto meet and exceed sales targets
  • Excellentcommunication and interpersonal skills
  • Strongsales orientation and persuasiveabilities
  • Ability to handle objections andrejections professionally
  • Good problemsolvingand decisionmaking skills
  • Effective timemanagement and organizationalabilities
  • Customerfocused mindset andempathy
  • Ability to work well in a teamenvironment
  • Familiarity with CRM software andtelephone systems
  • Adherence to compliance andregulatory standards
  • Resilience and ability tohandle rejection
  • Positive attitude andenthusiasm for sales
  • Willingness to learn andadapt to new techniques andstrategies

Remoteopportunity: This position canbe done entirely remotely as long as the team member has access toa fast reliable internet connection and a dependable cell phoneconnection. A quiet/uninterrupted work space will be needed aswell.
ConnoilsLLC is an equal opportunity employer. All qualifiedapplicants will receive consideration for employment without regardto race color religion national origin ancestry sex sexualorientation gender identity national origin genetics disabilitymarital status age veteran status domestic partner status medicalcondition or any other characteristic protected bylaw.

communication,customerservice,time management,crm software

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