GM Call Center

3 weeks ago


sany, India Randstad India Full time
  • Proven experience ascall center manager or similar position
  • Experience in customer service isrequired
  • Knowledge ofperformance evaluation and customer servicemetrics
  • Solid understandingof reporting and budgeting procedures
  • Experience in basic financial analysis(costeffectiveness costbenefit etc.)
  • Proficient in MS Office and call centerequipment/software programs
  • Outstanding communication and interpersonalskills
  • Excellentorganizational and leadership skills with a problemsolvingability
  • Positive andpatient
  • High school diplomaor equivalent; Higher degree in a relevant discipline will beappreciated
  • Certified CallCenter Manager (e.g. CCCM) or equivalent qualification is aplus

  • GM Call Center

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    sany, India Randstad India Full time

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