Functional Support Engineer
2 weeks ago
- Provide technicalsupport and assistance to customers and internalteams
- Diagnose and resolve technical issuesrelated to software applications
- Collaboratewith crossfunctional teams to address customerneeds
- Document and maintain support processesand procedures
- Assist in testing new softwarereleases and updates
- Participate in customertraining and product demonstrations
- Conductroot cause analysis for recurring technicalissues
- Ensure timely resolution of customerqueries and concerns
- Contribute to continuousimprovement of support services
- Escalateunresolved issues to the appropriate internalteams
- Monitor and analyze systemperformance
- Provide feedback to the productdevelopment team based on customerinteractions
- Participate in oncall rotation forafterhours support
- Bachelors degree inComputer Science or related field
- Provenexperience in a technical support or customer servicerole
- Strong understanding of softwareapplications and systems
- Excellentproblemsolving and troubleshootingskills
- Ability to communicate technicalinformation effectively to nontechnicalusers
- Experience in documenting processes andprocedures
- Knowledge of SQL and databasemanagement
- Familiarity with programminglanguages such as Java C or Python
- Ability towork well in a collaborative teamenvironment
- Strong attention to detail andfollowthrough
- Certifications in relevanttechnologies (e.g. ITIL CompTIA) aplus
- Excellent time management andorganizational skills
- Ability to work wellunder pressure and handle multiplepriorities
- Proficiency in using support toolsand systems
technicalsupport,customerservice,troubleshooting,communication
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Functional Support Engineer
1 month ago
Sany, India capital engineerings Full timeOverview:TheFunctional Support Engineer plays a crucial role in providingtechnical support and assistance to users and customers ensuringthe smooth functioning of the organizations software applicationsand systems. This role is essential in maintaining high levels ofcustomer satisfaction and effective usage of the companysproducts.KeyResponsibilities:Provide...
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IT Support Engineer
1 month ago
sany, India ValueMentor Infosec Private Limited SEZ Full timeWe are looking for a skilled IT SupportEngineer specializing in Cyber Engineering to join our team. As anIT Support Engineer - Cyber Engineering, you will play a crucialrole in providing comprehensive infrastructure support, internalsupport, and remote customer support. The ideal candidate willpossess a strong understanding of cybersecurity principles...
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IT Support Engineer
1 month ago
Sany, India ValueMentor Infosec Private Limited SEZ Full timeWe are looking for a skilled IT SupportEngineer specializing in Cyber Engineering to join our team. As anIT Support Engineer - Cyber Engineering, you will play a crucialrole in providing comprehensive infrastructure support, internalsupport, and remote customer support. The ideal candidate willpossess a strong understanding of cybersecurity principles...
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Tech Support Engineer
1 month ago
Sany, India SmasHR Global Full timePlease send your latestresume toJob DescriptionDesignation:Tech Support EngineerCompany Renowned MNC (SaaS)Location Permanent WFH Workdays 5 days a weekExperience 1.5Years 8 Years Compensation:Upto 16 LPA (All fixed) or 30% Hike on LastsalaryAbout ourclient Founded in 2012 and headquartered in PaloAlto is led by a team of industry expertsand innovators...
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Tech Support Engineer
2 weeks ago
sany, India SmasHR Global Full timePlease send your latestresume to Job Description Designation:Tech Support Engineer Company Renowned MNC (SaaS)Location Permanent WFH Workdays 5 days a weekExperience 1.5Years 8 Years Compensation:Upto 16 LPA (All fixed) or 30% Hike on Lastsalary About ourclient Founded in 2012 and headquartered in PaloAlto is led by a team of industry expertsand...
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Oracle WMS Functional Consultant
3 weeks ago
sany, India Findernest Software Services Pvt Ltd Full timeThe Oracle WMS Functional Consultantposition combines business knowledge and an understanding of theinner workings and configuration options of the Oracle WarehouseManagement System. Understand and Analyze the business problems andopportunities in the context of the requirements and recommendsolutions based on the Oracle EBS/Fusion Architecture that...
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Application Support Engineer
1 week ago
sany, India Randstad India Full timeJD: Resolvingor escalating issues from submission/detection tofulfilment/resolution. You will be working a rotating schedule(including oncall shifts) within your team and your primary dutiesinclude proactive and reactive service monitoring technicaltriaging incident management and providing status updates andcommunications to management as required. This...
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Senior IT Support Engineer
20 hours ago
Sany, India CloudifyOps Pvt .Ltd Full timeCloudifyOpsis a CloudDNA technology firm enabling businesses tomaximizeprofitabilitybecome more agile and innovative through our comprehensiveportfolioofCloud transformation DevOps consulting and Managed IT Services. Wearedrivenbypassion to deliver extraordinary value for our customers. We assuretodeliverreducedTCO greater ITbusiness alignment and...
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Cloud Support Engineer
1 month ago
Sany, India TalentBasket Full timeCloud Support EngineerYears of experience: 67 YearsLocationCochin Experience in designing implementing and maintaining all AWS Azureinfrastructure and services within a managed serviceenvironment. AWS ecosystem or similarexperience in Compute (EC2 ECS Lambda); Application Services(CloudFront API Gateway ELB SQS SNS SWF); Storage (S3 RDS other DBproducts);...
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IoT Technical Support Engineer
3 days ago
sany, India After Passout Pvt Ltd Full timeCybereye Research Labs& SecuritySolutions Asan IoT Technical Support Engineer youll work on advancedtechnologies such as IoT LoRaWAN and other related technologies. Ifyou are interested in working in a fastpaced environment and have abackground in Computer Science or Electronics Engineering thenyoull love thisrole.Inthis role the learning curve would be...
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IoT Technical Support Engineer
1 month ago
Sany, India CADWORKS INDIA Pvt Ltd Full timeCybereye Research Labs& SecuritySolutionsAsan IoT Technical Support Engineer youll work on advancedtechnologies such as IoT LoRaWAN and other related technologies. Ifyou are interested in working in a fastpaced environment and have abackground in Computer Science or Electronics Engineering thenyoull love thisrole.Inthis role the learning curve would be...
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Oracle Finance Functional
4 weeks ago
sany, India TalentOla Full timeSubject Matter Expert for Finance modules.Coaching/guiding the team delivering quality product. Partner with Business Leads and establish strongrelationship and establish self as Go To Person for all FinancialRequirements. Lead and coach Finance FunctionalTeam for Production Support as Queue Owner to: Triage and resolve Level 2/3 Production tickets...
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Oracle Finance Functional
2 months ago
Sany, India TalentOla Full timeSubject Matter Expert for Finance modules.Coaching/guiding the team delivering quality product. Partner with Business Leads and establish strongrelationship and establish self as Go To Person for all FinancialRequirements. Lead and coach Finance FunctionalTeam for Production Support as Queue Owner to: Triage and resolve Level 2/3 Production tickets owning...
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Global Technical Sales Support
3 days ago
Sany, India Randstad India Full timeYou join our group of global specialists for MQ andClinical products. You provide expertlevel technical supportdeliver product trainings and support products along their completelifecycle. ESSENTIAL DUTIES ANDRESPONSIBLITIES You provide Technical Support toworldwide colleagues (sales support and service) distributors andcustomers. This includes...
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Oracle Apps Functional Consultant
2 days ago
sany, India Horigine Consulting Pvt. Ltd Full timeOracle Apps FunctionalConsultant Description We are seeking a highly skilled and experienced OracleApps Functional Consultant to join our team. As an Oracle AppsFunctional Consultant you will be responsible for providingexpertise in implementing Oracle Applications modules and ensuringefficient business processes. Responsibilities Collaborate with clients...
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ORMB Techno Functional
1 month ago
sany, India NuStar Technologies Full time***ImmediateJoiner*** Job Title ORMBconsultant RelevantExperience (in Yrs) 8 Years Technical/Functional Skills ORMB Techno Functional Will be primarily responsible for theapplication development enhancement and support. Minimum 2 years of relevant experience in Oracle RevenueManagement & Billing (ORMB) or Customer Care & Billing(CC&B) as developer. ...
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Customer support Manager
5 days ago
Sany, India Randstad India Full timeJob Description: Customer Support OperationalManagement: a.Lead day to day support operations to ensure that customers arereceiving responsive and quality support from organizational CS b. Planning and executing the global supportgoals for each year Support Engineer/ AnalystsManagement: a.Build a team that reflects organization values of...
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Support Engineer
5 days ago
sany, India After Passout Pvt Ltd Full timeInstant Retail India Ltd(instago) Role&responsibilitiesWorkwith software developers and project supportteams.Install andconfigure computer hardware software networks andapplications.Continuouslymonitor and maintain systems andnetworks.Respond totechnical support calls from other staff members or technicians andcommunicate how to resolveissues.Diagnose...
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Support Engineer
1 hour ago
Sany, India After Passout Pvt Ltd Full timeInstant Retail India Ltd(instago)Role&responsibilitiesWorkwith software developers and project supportteams.Install andconfigure computer hardware software networks andapplications.Continuouslymonitor and maintain systems andnetworks.Respond totechnical support calls from other staff members or technicians andcommunicate how to resolveissues.Diagnose...
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Oracle Finance Functional Consultant
3 weeks ago
sany, India Findernest Software Services Pvt Ltd Full timeOverview: The OracleFinance Functional Consultant plays a crucial role in implementingand supporting Oracle EBusiness Suite financial modules. They areresponsible for understanding business requirements providingfunctional solutions and ensuring the successful delivery offinancerelated projects. This role is essential in maximizing theefficiency of financial...