Tech Support Engineer

2 months ago


Sany, India SmasHR Global Full time
Please send your latestresume toJob DescriptionDesignation:Tech Support EngineerCompany Renowned MNC (SaaS)Location Permanent WFH Workdays 5 days a weekExperience 1.5Years 8 Years Compensation:Upto 16 LPA (All fixed) or 30% Hike on LastsalaryAbout ourclient Founded in 2012 and headquartered in PaloAlto is led by a team of industry expertsand innovators from Google Amazon Salesforce andYahoo. Our Client is backed by the who s whoof Silicon Valley Salesforce founder MarcBenioff Yahoo cofounder Jerry Yang Trinity Ventures and WorldInnovation Lab and recently closed a $60million Series C funding round led by AccelKKR aleading technologyfocused investment firm.What You ll DoAs a Technical Support Engineer you willresolve complex technical issues in afastpaced customer critical environmentworking on improving processes standards andstrategies to perfect our Support Services.Work HoursRotational shifts US Central time zoneRequirementsMusthave: Customer facingexperience providing Technical support/ Customer support toEnglish speaking customersKnowhow of HTML running API calls using CURLand REST client Kibana Postman Jira FTPclient 1 to 2 years of experience workingwith SaaS based product company handlinginternational customers over voice chat and emailsFluency in English reading writing andspeaking Please send yourlatest resume toExcellent interpersonalskills phone etiquette and work ethicProblemsolving and troubleshooting skillsFundamental knowledge in writingand running MySQL DB queriesBachelors degree in ComputerScience/ BCA/ MCA/ Information Systems orengineering or equivalents.Good to have:Experience with Upsell/ crosssell will be anadded advantage. Knowledge of Webhook andAPI Integration (eg: Zapier) Workingknowledge of ECommerce platforms with merchant systems such asPayPal Stripe CyberSource etc.If you think your candidaturesuits the above position then please send yourlatest resumeat withthe tagline Tech SupportEngineer

html,paypal,curl,google,stripe,zapier,kibana,jira,amazon,salesforce,apiintegration,customer support,series c


  • Tech Support Engineer

    1 month ago


    sany, India SmasHR Global Full time

    Please send your latestresume to Job Description Designation:Tech Support Engineer Company Renowned MNC (SaaS)Location Permanent WFH Workdays 5 days a weekExperience 1.5Years 8 Years Compensation:Upto 16 LPA (All fixed) or 30% Hike on Lastsalary About ourclient Founded in 2012 and headquartered in PaloAlto is led by a team of industry expertsand...

  • Tech Lead support

    6 days ago


    sany, India Randstad India Full time

    Job Description Install configure and integrate products on customersservers. Lead the product integrationeffort by understanding the customers product and participating in design/integrationdiscussions. Collaborate with allstakeholders to ensure a seamless integrationexperience with high levels of customersatisfaction. Minimize downtime and ensurecustomer...


  • Sany, India Randstad India Full time

    Support engineer PaymentsConfidential document for further discussion carrying no officialstatus. The support engineer supports tech and productteams with investigations into issues around chargesrefunds and payouts. They independently prioritize incoming workanalyze issues to find their root cause and keepstakeholders up to date. The support engineer keeps...


  • sany, India Randstad India Full time

    Support engineer PaymentsConfidential document for further discussion carrying no officialstatus.The support engineer supports tech and productteams with investigations into issues aroundchargesrefunds and payouts. They independently prioritize incoming workanalyze issues tofind their root cause and keepstakeholders up to date. The support engineer keeps...


  • Sany, India Randstad India Full time

    Job Description:Customer Support Role Management: Lead the daily support operations to ensure customers receive responsive and quality support from the organization.Plan and execute global support goals annually.Support Engineer/ Analysts Management:Build a team that embodies organizational values of support excellence, personal growth, and teamwork.Inspire...


  • Sany, India Randstad India Full time

    Job Description: Customer Support OperationalManagement: a.Lead day to day support operations to ensure that customers arereceiving responsive and quality support from organizational CS b. Planning and executing the global supportgoals for each year Support Engineer/ AnalystsManagement: a.Build a team that reflects organization values of...


  • Sany, India Randstad India Full time

    Job Description: Customer Support OperationalManagement: a.Lead day to day support operations to ensure that customers arereceiving responsive and quality support from organizational CS b. Planning and executing the global supportgoals for each year Support Engineer/ AnalystsManagement: a.Build a team that reflects organization values of...

  • IT Support Engineer

    2 months ago


    Sany, India ValueMentor Infosec Private Limited SEZ Full time

    We are looking for a skilled IT SupportEngineer specializing in Cyber Engineering to join our team. As anIT Support Engineer - Cyber Engineering, you will play a crucialrole in providing comprehensive infrastructure support, internalsupport, and remote customer support. The ideal candidate willpossess a strong understanding of cybersecurity principles...

  • IT Support Engineer

    3 weeks ago


    sany, India ValueMentor Infosec Private Limited SEZ Full time

    We are looking for a skilled IT SupportEngineer specializing in Cyber Engineering to join our team. As anIT Support Engineer - Cyber Engineering, you will play a crucialrole in providing comprehensive infrastructure support, internalsupport, and remote customer support. The ideal candidate willpossess a strong understanding of cybersecurity principles...

  • IT Support Engineer

    2 months ago


    sany, India ValueMentor Infosec Private Limited SEZ Full time

    We are looking for a skilled IT SupportEngineer specializing in Cyber Engineering to join our team. As anIT Support Engineer - Cyber Engineering, you will play a crucialrole in providing comprehensive infrastructure support, internalsupport, and remote customer support. The ideal candidate willpossess a strong understanding of cybersecurity principles...

  • Backend Engineer

    2 months ago


    Sany, India Our Hottest Openings Full time

    We are seeking a talented and motivatedBackend Engineer to join our dynamic team responsible fordeveloping the backend infrastructure of our upcoming social mediaapp. As a key player in a lean tech team you will work closely withour sole product manager to bring our vision tolife.Responsibilities:1.Design implement and maintain scalable backend systems to...

  • Backend Engineer

    3 weeks ago


    Sany, India Our Hottest Openings Full time

    We are seeking a talented and motivatedBackend Engineer to join our dynamic team responsible fordeveloping the backend infrastructure of our upcoming social mediaapp. As a key player in a lean tech team you will work closely withour sole product manager to bring our vision tolife.Responsibilities:1.Design implement and maintain scalable backend systems to...


  • Sany, India Ensetu Solutions Pvt. Ltd. Full time

    L2 Resource Qualifications:i. B.E./B. TECH/MCA/BCA/B. Sc.IT/BSCComputers with minimum3 years of Experience or Other Graduates with minimum 5 years ofExperience in Support and implementation of Office 365 ProductivitySuite including Active Directory ADFS and lntune policyconfigurationsimplementationand management. Ability to write andrun various scripts to...


  • sany, India Ensetu Solutions Pvt. Ltd. Full time

    L2 Resource Qualifications: i. B.E./B. TECH/MCA/BCA/B. Sc.IT/BSCComputers with minimum3 years of Experience or Other Graduates with minimum 5 years ofExperience in Support and implementation of Office 365 ProductivitySuite including Active Directory ADFS and lntune policyconfigurationsimplementationand management. Ability to write andrun various scripts to...

  • Azure Tech Lead

    2 months ago


    Sany, India Informica Full time

    Azure Tech lead KeyResponsibilities Participate and provide technical leadership in all phases of BIprojects TechnicalLeadership: Lead the design development and implementation of Azureand .NET core solutions ensuring alignment with business objectivesand best practices. Architecture and Design: Architect robust and scalable datapipelines on Azure...

  • Azure Tech Lead

    2 months ago


    sany, India Informica Full time

    Azure Tech lead KeyResponsibiliti es Participate and provide technical leadership in all phases of BIprojects TechnicalLeadership: Lead the design development and implementation of Azureand .NET core solutions ensuring alignment with business objectivesand best practices. Architecture and Design: Architect robust and scalable datapipelines on Azure...

  • Electrical Engineer

    2 months ago


    Sany, India HTD Resources Full time

    Job Description: Seeking askilled Electrical Engineer to design develop and test electricalsystems and components. Responsibilities include feasibilitystudies schematic design collaboration with crossfunctional teamstesting and troubleshooting. Must ensure compliance with industrystandards provide technical support and contribute to designimprovements....

  • Electrical Engineer

    1 month ago


    sany, India HTD Resources Full time

    Job Description: Seeking askilled Electrical Engineer to design develop and test electricalsystems and components. Responsibilities include feasibilitystudies schematic design collaboration with crossfunctional teamstesting and troubleshooting. Must ensure compliance with industrystandards provide technical support and contribute to designimprovements. ...


  • Sany, India After Passout Pvt Ltd Full time

    WrenchSolutionRequiredynamic & smart fresh B.Tech (Mechanical or civil)engineers who are interested to work in Customer Supportrole.Lookinto corporate client queries (ME APAC & ME) in the usageof Wrench Software and assist inresolution.RequiredCandidateprofileMusthave a flair for clientinteraction.Shouldbe comfortable handling Engineering and construction...


  • Sany, India capital engineerings Full time

    Overview:TheFunctional Support Engineer plays a crucial role in providingtechnical support and assistance to users and customers ensuringthe smooth functioning of the organizations software applicationsand systems. This role is essential in maintaining high levels ofcustomer satisfaction and effective usage of the companysproducts.KeyResponsibilities:Provide...