Quality Process Improvement Manager

We are looking for a Quality Auditor for our Outbound Sales Process. The Quality Auditor will be responsible for ensuring that our outbound sales process is efficient, effective and complies with all relevant regulations. The successful candidate must have experience working in a quality assurance role and ideally within an outbound sales team.Key...

We are looking for a Quality Auditor for our Outbound Sales Process. The Quality Auditor will be responsible for ensuring that our outbound sales process is efficient, effective and complies with all relevant regulations. The successful candidate must have experience working in a quality assurance role and ideally within an outbound sales team.Key...

Join Our Team as a Quality Auditor for Outbound Sales! Are you passionate about ensuring excellence in outbound sales processes? We are on the lookout for a dynamic Quality Auditor to join our team and elevate our outbound sales operations to new heights. If you have a keen eye for detail, a knack for compliance, and a collaborative spirit, we want to hear...

Join Our Team as a Quality Auditor for Outbound Sales! Are you passionate about ensuring excellence in outbound sales processes? We are on the lookout for a dynamic Quality Auditor to join our team and elevate our outbound sales operations to new heights. If you have a keen eye for detail, a knack for compliance, and a collaborative spirit, we want to hear...

KEY RESPONSIBILITIES Quality Lead the development & implementation of comprehensive quality strategies aligned with organizational goals and industry best practices. Build a culture of Quality as a way of life by showcasing capabilities in wider industry and internally with senior leadership through ongoing communication and participation in relevant...

Opportunity with a Manufacturing Organization With strong Exp into Sales side Commercial excellence Relevant Exp 6Yrs + to max 10yrs Location Gurgaon Working days 5 ROLE Structuring sales process and methodologies to enhance sales team effectiveness.Create new mechanisms and processes to identify and improve to help the sales team achieve the peak...

Deliver Next Gen Shared Services Quality Organization by consistently raising the bar on service delivery standards and enable low risk and zero surprises BAU.Drive and conduct audit compliance robust root cause remediation plans ensuring adherence to contractually binding audit targets.Deliver sampling and stratification strategy based on Compliance checks...

Position name – DGM (Head) Quality (Energy)Years of experience – 10-15 yearsJob Location GurgaonClient Renewable Energy FirmResponsibilities:● Develop, implement, and maintain a comprehensive Quality Management System across theenergy supply chain, covering procurement, manufacturing, logistics, and distributionprocesses.● Ensure adherence to...

Position name – DGM (Head) Quality (Energy)Years of experience – 10-15 yearsJob Location GurgaonClient Renewable Energy FirmResponsibilities:● Develop, implement, and maintain a comprehensive Quality Management System across theenergy supply chain, covering procurement, manufacturing, logistics, and distributionprocesses.● Ensure adherence to...

Position : Process Trainer | Card Experience IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business...

Position : Process Trainer | Card Experience IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business...

Key Responsibilities Assist with day-to-day support of the analytical workflow operating processes, internal analytical support applications, data and ratings input and verification and electronic filing of documents. Perform other credit related and routine administrative tasks, including Quality checks. Assist with analytical, data collection and ratings...

We are looking for a Quality Analyst Analytics Team Sr Con Exit level or Lead Consultant.Experience: 10+ yearsLocation: Gurgaon, Bengaluru Koramangala, Bengaluru Mahadevapura, Chennai, Hyderabad, Mumbai and PuneCore Responsibilities:Play an active role in the ensuring the quality of DataReview use case specification to identify the requirements and to assist...

We are looking for some passionate international voice process candidates and job details are mentioned below:Job Details:Client: BPOExperience required: Fresher to 2 yrsLocation: GurugramMode of work: WFOQualification required: Graduates\ Under GraduatesSkillsrequired: Excellent communication skills Shift Timing: Rotational shiftsHandle Technical Support...

We are looking for some passionate international voice process candidates and job details are mentioned below:Job Details:Client: BPOExperience required: Fresher to 2 yrsLocation: GurugramMode of work: WFOQualification required: Graduates\ Under GraduatesSkillsrequired: Excellent communication skills Shift Timing: Rotational shiftsHandle Technical Support...

Role & responsibilitiesJOB RESPONSIBILITIES:Responsible to manage headcount of 80-120 FTE's and counterparts Ensure team meets and exceed Stipulated Timelines and Service level Agreements. Quality/AHT/Sales/CSAT Metrics Ensure timely download of process updates/product guidelines. Manage Attrition and plan career mapping for agents. Manage daily activities...

A website manager would contribute to the growth of our D2C revenue and optimization of the platform conversion rate. The individual is responsible for ensuring high quality and timely updates on the brand website.Job responsibilities Manage website operations for eCommerce including optimization of current listings on Shopify through pricing changes,...

A website manager would contribute to the growth of our D2C revenue and optimization of the platform conversion rate. The individual is responsible for ensuring high quality and timely updates on the brand website.Job responsibilities Manage website operations for eCommerce including optimization of current listings on Shopify through pricing changes,...

Role & responsibilitiesJOB RESPONSIBILITIES:Responsible to manage headcount of 80-120 FTE's and counterparts Ensure team meets and exceed Stipulated Timelines and Service level Agreements. Quality/AHT/Sales/CSAT Metrics Ensure timely download of process updates/product guidelines. Manage Attrition and plan career mapping for agents. Manage daily activities...

JOB SUMMARY:The Incumbent would be responsible for managing email backend vertical along with team of executives. The primary role is to ensure timely and accurate resolutions shared with customers on email and call. Problem understanding and solving by way of designing process and implement tech solves.KEY RESPONSIBILITIES:Primarily responsible for ensuring...