Process Excellence Manager

4 weeks ago


Uncha Samana, India Career Stone Consultant Full time

Opportunity with a Manufacturing Organization With strong Exp into Sales side Commercial excellence Relevant Exp 6Yrs + to max 10yrs Location Gurgaon Working days 5 ROLE Structuring sales process and methodologies to enhance sales team effectiveness.Create new mechanisms and processes to identify and improve to help the sales team achieve the peak performance.Drive enhancement & adoption of sales toolslike SFDC, Customer360 dashboard, QUIP etc.Maintain order among the sales team to have a healthy sales pipeline, zero overdue opportunities, high value add services etc. to meet sales & growth objectives of the organization.Generating business insights which would be of relevant business value to the commercial teamWork towards creating cross functional excellence towards the commercial department and the sales team.Improve customer experience by driving adoption of digital tools at organization and customer level. Explore & enhance current processes and tools to drive better customer experience. Drive customer satisfaction surveys, analyze the inputs received & drive actions with eachfunction to minimize customer pain areas & close the loop with customers.



  • Uncha Samana, India EXL Full time

    Job Description:Drive quality initiatives to ensure superior service delivery by meeting / exceeding customer and stakeholder's requirementsManaging QCAs work allocation, completion and performance managementQuality Analysis and identification of improvement opportunitiesError Analysis using QC toolsDeployment of Quality Functional practicesFloor support to...


  • Uncha Samana, India Max Life Insurance Company Limited Full time

    KEY RESPONSIBILITIES Quality Lead the development & implementation of comprehensive quality strategies aligned with organizational goals and industry best practices. Build a culture of Quality as a way of life by showcasing capabilities in wider industry and internally with senior leadership through ongoing communication and participation in relevant...


  • Uncha Samana, India T&N Business Services Full time

    We are looking for some passionate international voice process candidates and job details are mentioned below:Job Details:Client: BPOExperience required: Fresher to 2 yrsLocation: GurugramMode of work: WFOQualification required: Graduates\ Under GraduatesSkillsrequired: Excellent communication skills Shift Timing: Rotational shiftsHandle Technical Support...


  • Uncha Samana, India T&N Business Services Full time

    We are looking for some passionate international voice process candidates and job details are mentioned below:Job Details:Client: BPOExperience required: Fresher to 2 yrsLocation: GurugramMode of work: WFOQualification required: Graduates\ Under GraduatesSkillsrequired: Excellent communication skills Shift Timing: Rotational shiftsHandle Technical Support...

  • Process Associate

    2 months ago


    Uncha Samana, India IGT Solutions Full time

    Greetings from IGT Solutions !!I am writing to inform you about the opportunity for the position of Process Associate at IGT Solutions. Below is the brief :-About IGT Solutions:IGT Solutions is a leading customer experience (CX) company, specializing in AI-led transformative experiences for global brands in the Travel and High Growth Tech industries. With a...

  • Process Associate

    1 week ago


    Uncha Samana, India IGT Solutions Full time

    Greetings from IGT Solutions !!I am writing to inform you about the opportunity for the position of Process Associate at IGT Solutions. Below is the brief :-About IGT Solutions:IGT Solutions is a leading customer experience (CX) company, specializing in AI-led transformative experiences for global brands in the Travel and High Growth Tech industries. With a...

  • Inventory Manager

    1 month ago


    Uncha Samana, India CITYFURNISH Full time

    Cityfurnish is hiring for Inventory Manager to manage efficient utilisation of inventory ensuring inventory is at the right place in the right condition for maximising ROIResponsibilitiesReview and Analyze inventory on weekly basis Identify inventory deviationAnalyzing consumption variance on monthly basis.Fortnightly report of inventory utilization and...


  • Uncha Samana, India NIIT Full time

    NIIT provides comprehensive and scalable managed training services for learning administration that maps directly to our customer needs. Training is our business and passion. We are one of the largest training outsourcing provider in the world. NIIT delivers and administers 75,000 days of training each year, in 18 languages. We have designed and developed...


  • Uncha Samana, India NIIT Full time

    NIIT provides comprehensive and scalable managed training services for learning administration that maps directly to our customer needs. Training is our business and passion. We are one of the largest training outsourcing provider in the world. NIIT delivers and administers 75,000 days of training each year, in 18 languages. We have designed and developed...


  • Uncha Samana, India Max Life Insurance Company Limited Full time

    JOB SUMMARY:The Incumbent would be responsible for managing email backend vertical along with team of executives. The primary role is to ensure timely and accurate resolutions shared with customers on email and call. Problem understanding and solving by way of designing process and implement tech solves.KEY RESPONSIBILITIES:Primarily responsible for ensuring...

  • Assistant Manager

    3 weeks ago


    Uncha Samana, India WNS Full time

    Key Responsibilities Assist with day-to-day support of the analytical workflow operating processes, internal analytical support applications, data and ratings input and verification and electronic filing of documents. Perform other credit related and routine administrative tasks, including Quality checks. Assist with analytical, data collection and ratings...

  • Non Voice Process

    3 weeks ago


    Uncha Samana, India TechPoppy Full time

    NON VOICE PROCESSHotel and travel processLocation:Gurugram Salary:14k 25k +incentiveShift: Day ShiftDays: 6 days working.Week off: SundayLanguage: English Excellent Incentive Employment Type: Full Time, PermanentRole Category: Tele sales executiveEducation:UG Any GraduateKey SkillsGood communication skills English

  • Non Voice Process

    3 days ago


    Uncha Samana, India TechPoppy Full time

    NON VOICE PROCESSHotel and travel processLocation:Gurugram Salary:14k 25k +incentiveShift: Day ShiftDays: 6 days working.Week off: SundayLanguage: English Excellent Incentive Employment Type: Full Time, PermanentRole Category: Tele sales executiveEducation:UG Any GraduateKey SkillsGood communication skills English


  • Uncha Samana, India OYO Full time

    Senior Manager Finance Controller overseeing the operations for US and LATAM regions for OYO.* Manage Finance and Accounts teams of all 4 group companies * Review/ Create accounting processes to meet organization reporting goals * Track actual performance against the budgets to drive achievement of plan * Overseeing all accounts, ledgers, and reporting...


  • Uncha Samana, India Teleperformance Full time

    Key Responsibilities: 1. Legal Expertise: Demonstrate a comprehensive understanding of civil and criminal law, including court procedures and legal precedents. 2. Legal Documentation: Prepare and respond to legal notices, draft settlement agreements, and represent the company in court proceedings when required. 3. Litigation Management: Oversee and manage...


  • Uncha Samana, India IGT Solutions Full time

    Hi,Greetings from IGT SolutionsWe have and Immediate Opening for Assistant Manager Training profileInterested candidates can share their updated resumes on JOB RESPONSIBILITY Ensure successful execution of training needsMeasure program training effectivenessResponsible for on-going observations of direct reports, providing guidance, mentoring and support...


  • Uncha Samana, India IGT Solutions Full time

    Hi,Greetings from IGT SolutionsWe have and Immediate Opening for Assistant Manager Training profileInterested candidates can share their updated resumes on JOB RESPONSIBILITY Ensure successful execution of training needsMeasure program training effectivenessResponsible for on-going observations of direct reports, providing guidance, mentoring and support...


  • Uncha Samana, India Carlsberg Group Full time

    Strategic purpose of the position:Being part of the HR team and leading Learning & Development portfolio for Carlsberg India, the role will be responsible for driving the overall Learning Strategy.Driving the Learning agendaImproving internal processes and ways of working and embed the Carlsberg behaviors (the Triple A)Strengthening Capability Building &...

  • Relationship Manager

    3 weeks ago


    Uncha Samana, India Indifi Full time

    Role: We are looking for Relationship Managers for Supply chain business can go an extra mile in on-boarding new customers and retaining old ones. Key Tasks: To enable growth in SCF Business by identifying potential clients.To work as part of the team engaged in loan processing of applications received through Anchors partners. Own and manage end to end loan...

  • Production Manager

    2 weeks ago


    Uncha Samana, India Fay Wear Pvt. Ltd Full time

    Hiring of production Manager in Gurugram High Fashion garments export house.Candidates should have Positive attitude, willing to work, Collaborate with the team. Must Have Experience in Garment Export House.1)Chase Merchandising Manager for new orders.2)Maintain Excel of new & running orders.3)Communication with Merchandising Manager & sampling executive for...