Manager- Customer Care

Designation: Customer Care Specialist (US process)Job Location Gurugram, Work from Office mode onlyRoles and Responsibilities of a Customer Care Specialist · Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first...

Roles and Responsibilities of a Customer Care Specialist:· Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first conversation· Ensure adherence to Client Service Level Agreements(SLAs) like Customer Satisfaction, Service...

Roles and Responsibilities of a Customer Care Specialist:· Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first conversation· Ensure adherence to Client Service Level Agreements(SLAs) like Customer Satisfaction, Service...

JOB SUMMARY:The incumbent will manage the email backend vertical along with a team of executives, focusing on timely and accurate resolutions for customer inquiries via email and phone. This involves problem-solving through process design and tech implementations.KEY RESPONSIBILITIES:Ensure exceptional customer experience and key performance metrics are...

Designation: Customer Care Specialist (US process)Job Location Gurugram, Work from Office mode onlyRoles and Responsibilities of a Customer Care Specialist · Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first...

Qualification:Any graduate/ post-graduate Skills:Excellent command over English language (Both written & verbal).Competencies:· At least 1-2 years previous experience of contact centre.· Able to work in a team and portray team spirit.· Should be aware of the basic technical software and applications needed for HR Ops· Excellent communication skills both...

Hiring for a Onboarding Manager for a growing B2B Saas company in to subscription management app business. Its a Pre seed funded and profitable business company.Looking people form B2B sass experience only and should be comfortable for working from office and US shiftsJob Location Gurgaon5 Days working from office and US shiftsTeam size 3-4 People...

Responsibilities:Primary responsibility to for ensuring and influencing the vendor/team to deliver a premier customer experience for all customer contacts and meet all KPIs. Will ensure delivery of exceptional customer service, resolve escalated issues and provide guidance and support to team .. U will manage both inbound and outbound set...

We are lookingfor a Dynamic Customer SupportManager for our Asia markets. This roles requires dedicated individuals to take the necessary initiative to make an impact.Roles and ResponsibilitiesManaging the customer supportdepartment's day-to-day functions.Improve customer service experience, create engaged customers, and facilitate organicgrowth.Develop...

At 'Nat Habit' we are attempting to disrupt the natural personal care space by providing customers a differentiated offering of " Fresh" personalcare products. We use fresh ingredients such as milk, yogurt, pulp/juices of various fruits & vegetables as well as fresh flowers and leaves to build personal care products for everyday use.The founding team has a...

At 'Nat Habit' we are attempting to disrupt the natural personal care space by providing customers a differentiated offering of " Fresh" personalcare products. We use fresh ingredients such as milk, yogurt, pulp/juices of various fruits & vegetables as well as fresh flowers and leaves to build personal care products for everyday use.The founding team has a...

At 'Nat Habit' we are attempting to disrupt the natural personal care space by providing customers a differentiated offering of " Fresh" personalcare products. We use fresh ingredients such as milk, yogurt, pulp/juices of various fruits & vegetables as well as fresh flowers and leaves to build personal care products for everyday use.The founding team has a...

At 'Nat Habit' we are attempting to disrupt the natural personal care space by providing customers a differentiated offering of " Fresh" personalcare products. We use fresh ingredients such as milk, yogurt, pulp/juices of various fruits & vegetables as well as fresh flowers and leaves to build personal care products for everyday use.The founding team has a...

The Ops Manager is responsible for the safe and efficient delivery of a number of time critical processes through exceptional customer care and end to end case management for our deceased accounts relating to all Banking and Financial Services products This will include supporting the team via people leadership and overseeing the workflow to ensure it is...

Take Care of financial activities of the business Keep weekly, monthly and quarterly data records and ready with comparative studyAssist in finalization of accountsReconciliation vendor/customer/ledger related to financial statements etc.Taking care of internal /tax /concurrent audit and assist in statutory auditMIS preparation and analysis profitability...

Take Care of financial activities of the business Keep weekly, monthly and quarterly data records and ready with comparative studyAssist in finalization of accountsReconciliation vendor/customer/ledger related to financial statements etc.Taking care of internal /tax /concurrent audit and assist in statutory auditMIS preparation and analysis profitability...

Job Title: Digital Marketing ManagerCompany: Home and Hygiene D2C BrandsAbout Us: We are a dynamic house of D2C brands in the Home and Hygiene consumer space, operating categories like Household Cleaners, Appliance Cleaners, Air Fresheners, Repellents, Fabric Care, Auto Care, and Shoe Care. Established in April 2022, we have successfully launched Klenzmo,...

Company DescriptionSAKU Retails Pvt Ltd, started in 2024, is a vertically integrated Direct-to-consumer (D2C) house of brand, located in Gurugram. Our mission is to provide high-quality products and exceptional omni-channel retail customer experience at affordable prices.We're a customer and people first company from Day 1.For us, our culture, love for our...

Driving digital consumer experience for inhouse and customer products including web, mobile app, chatbot & whatsapp.Usingdigital measurement framework as a guide to build products and uncover optimization opportunities.Collaborate with internal, business and external stakeholders to ensure development and delivering of digital products.Optimization across...

We are currently hiring for " Customer Success Tech Support" role with a leading B2B SAAS startup based out in GurgaonJob Responsibilities:You will set up customers for immediate success by facilitating the implementation process and educating them on the product, helping solve their technical concerns, and ensuring smooth activation of the product and...