Customer Support Manager

Job Description :Customer support Executive (Travel and Hotel) non voice processWe need customer support executive Non voice ( Execellnt comms skills written and verbal )Requirement Customer service exp minimum 6monthsOrTravel expOr social mediaOr Escalation DeskAny one of them .Qulification:Ug/Grad/drop outExperience :Minimum 6Monthsalary 18k to 25 k

Job Description :Customer support Executive (Travel and Hotel) non voice processWe need customer support executive Non voice ( Execellnt comms skills written and verbal )Requirement Customer service exp minimum 6monthsOrTravel expOr social mediaOr Escalation DeskAny one of them .Qulification:Ug/Grad/drop outExperience :Minimum 6Monthsalary 18k to 25 k

Job Description :Customer support Executive (Travel and Hotel) non voice processWe need customer support executive Non voice ( Execellnt comms skills written and verbal )Requirement Customer service exp minimum 6monthsOrTravel expOr social mediaOr Escalation DeskAny one of them Qulification:Ug/Grad/drop outExperience :Minimum 6Monthsalary 18k to 25 k

Key Responsibilities:Respond to customer service issues promptly and professionally via Calls/Email'sTake ownership of customer escalations, ensuring all issues are effectively resolved.Collaborate with various departments to expedite problem resolution.Keep accurate records of discussions or correspondence with customers.Analyze escalation patterns and...

Responsibilities:Primary responsibility to for ensuring and influencing the vendor/team to deliver a premier customer experience for all customer contacts and meet all KPIs. Will ensure delivery of exceptional customer service, resolve escalated issues and provide guidance and support to team .. U will manage both inbound and outbound set...

JOB SUMMARY:The Incumbent would be responsible for managing email backend vertical along with team of executives. The primary role is to ensure timely and accurate resolutions shared with customers on email and call. Problem understanding and solving by way of designing process and implement tech solves.KEY RESPONSIBILITIES:Primarily responsible for ensuring...

JOB SUMMARY:The incumbent will manage the email backend vertical along with a team of executives, focusing on timely and accurate resolutions for customer inquiries via email and phone. This involves problem-solving through process design and tech implementations.KEY RESPONSIBILITIES:Ensure exceptional customer experience and key performance metrics are...

Hiring for a Onboarding Manager for a growing B2B Saas company in to subscription management app business. Its a Pre seed funded and profitable business company.Looking people form B2B sass experience only and should be comfortable for working from office and US shiftsJob Location Gurgaon5 Days working from office and US shiftsTeam size 3-4 People...

We are currently hiring for " Customer Success Tech Support" role with a leading B2B SAAS startup based out in Gurgaon.Job Responsibilities:-You will set up customers for immediate success by facilitating the implementation process and educating them on the product, helping solve their technical concerns, and ensuring smooth activation of the product and...

We are currently hiring for " Customer Success Tech Support" role with a leading B2B SAAS startup based out in GurgaonJob Responsibilities:You will set up customers for immediate success by facilitating the implementation process and educating them on the product, helping solve their technical concerns, and ensuring smooth activation of the product and...

Roles & Responsibilities ● Completing end to end Targets. ● Outbound call process (min. 100 150 calls in a day). ● Fetching out References. ● Completing 2 hours connected call duration by the day end. ● Responsible for the student Help/ issues over calls. ● Grievance handling/ query handling based on the academics and curriculum. ● Fetching out...

We are on the hunt for our next Customer Service Champion!As part of the Zomato Associate Accelerator Program (ZAAP), you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato's customer service.Here, you're not just an Associate; you are on the path to leadership....

Roles and Responsibilities of a Customer Care Specialist:· Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first conversation· Ensure adherence to Client Service Level Agreements(SLAs) like Customer Satisfaction, Service...

Roles and Responsibilities of a Customer Care Specialist:· Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first conversation· Ensure adherence to Client Service Level Agreements(SLAs) like Customer Satisfaction, Service...

We are hiring for International Voice Process for one of our client.Job Details:Experience Fresher or Experience both can applyLocation GurugramWork Mode Work from office (5days)Shift Rotational Qualification Undergrad/GraduateResponsibilities and DutiesProvide customer support via phone calls for international customers, in multiple languages.Troubleshoot...

We are currently hiring for " Customer Onboarding Manager" role with a leading B2B SAAS startup based out in Gurgaon.Job Responsibilities:-You will set up customers for immediate success by facilitating the implementation process and educating them on the product, helping solve their technical concerns, and ensuring smooth activation of the product and...

Designation: Customer Care Specialist (US process)Job Location Gurugram, Work from Office mode onlyRoles and Responsibilities of a Customer Care Specialist · Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first...

Designation: Customer Care Specialist (US process)Job Location Gurugram, Work from Office mode onlyRoles and Responsibilities of a Customer Care Specialist · Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first...

Job PurposeThe Senior Sales Manager is responsible for overseeing the management of teams supporting complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention...

Job descriptionJob Title: Customer Success ExecutiveExperience: 1yearsLocation: Gurgaon, HaryanaKey Skills: 1) Customer Experience Executive.2) B2C3) Customer Retention.4) Customer Success.5) Renewals.The job description of a Customer Experience Manager typically involves overseeing and enhancing the overall experience that customers have with a company's...