Customer Support Executive

Job Description :Customer support Executive (Travel and Hotel) non voice processWe need customer support executive Non voice ( Execellnt comms skills written and verbal )Requirement Customer service exp minimum 6monthsOrTravel expOr social mediaOr Escalation DeskAny one of them Qulification:Ug/Grad/drop outExperience :Minimum 6Monthsalary 18k to 25 k

Key Responsibilities:Respond to customer service issues promptly and professionally via Calls/Email'sTake ownership of customer escalations, ensuring all issues are effectively resolved.Collaborate with various departments to expedite problem resolution.Keep accurate records of discussions or correspondence with customers.Analyze escalation patterns and...

We are lookingfor a Dynamic Customer SupportManager for our Asia markets. This roles requires dedicated individuals to take the necessary initiative to make an impact.Roles and ResponsibilitiesManaging the customer supportdepartment's day-to-day functions.Improve customer service experience, create engaged customers, and facilitate organicgrowth.Develop...

Job Title:Customer Success ExecutiveExperience: 0-6 MonthsLocation: Gurgaon, HaryanaKey Skills:Customer Experience ExecutiveB2CCustomer RetentionCustomer SuccessRenewalsThe role of a Customer Success Executive involves overseeing and improving the overall customer experience with a company's products or services.Here is an overview of their...

Job descriptionJob Title: Customer Success ExecutiveExperience: 0-6 MonthLocation: Gurgaon, HaryanaKey Skills: 1) Customer Experience Executive.2) B2C3) Customer Retention.4) Customer Success.5) Renewals.The job description of a Customer success executive typically involves overseeing and enhancing the overall experience that customers have with a company's...

Roles & Responsibilities ● Completing end to end Targets. ● Outbound call process (min. 100 150 calls in a day). ● Fetching out References. ● Completing 2 hours connected call duration by the day end. ● Responsible for the student Help/ issues over calls. ● Grievance handling/ query handling based on the academics and curriculum. ● Fetching out...

Job descriptionJob Title: Customer Success ExecutiveExperience: 1yearsLocation: Gurgaon, HaryanaKey Skills: 1) Customer Experience Executive.2) B2C3) Customer Retention.4) Customer Success.5) Renewals.The job description of a Customer Experience Manager typically involves overseeing and enhancing the overall experience that customers have with a company's...

Job descriptionJob Title: Customer Success ExecutiveExperience: 1yearsLocation: Gurgaon, HaryanaKey Skills: 1) Customer Experience Executive.2) B2C3) Customer Retention.4) Customer Success.5) Renewals.The job description of a Customer Experience Manager typically involves overseeing and enhancing the overall experience that customers have with a company's...

Responsibilities:Primary responsibility to for ensuring and influencing the vendor/team to deliver a premier customer experience for all customer contacts and meet all KPIs. Will ensure delivery of exceptional customer service, resolve escalated issues and provide guidance and support to team .. U will manage both inbound and outbound set...

JOB SUMMARY:The Incumbent would be responsible for managing email backend vertical along with team of executives. The primary role is to ensure timely and accurate resolutions shared with customers on email and call. Problem understanding and solving by way of designing process and implement tech solves.KEY RESPONSIBILITIES:Primarily responsible for ensuring...

Roles and Responsibilities of a Customer Care Specialist:· Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first conversation· Ensure adherence to Client Service Level Agreements(SLAs) like Customer Satisfaction, Service...

Roles and Responsibilities of a Customer Care Specialist:· Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first conversation· Ensure adherence to Client Service Level Agreements(SLAs) like Customer Satisfaction, Service...

JOB SUMMARY:The incumbent will manage the email backend vertical along with a team of executives, focusing on timely and accurate resolutions for customer inquiries via email and phone. This involves problem-solving through process design and tech implementations.KEY RESPONSIBILITIES:Ensure exceptional customer experience and key performance metrics are...

Designation: Customer Care Specialist (US process)Job Location Gurugram, Work from Office mode onlyRoles and Responsibilities of a Customer Care Specialist · Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first...

Designation: Customer Care Specialist (US process)Job Location Gurugram, Work from Office mode onlyRoles and Responsibilities of a Customer Care Specialist · Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first...

Company Description CyanConnode is the global leader in Narrowband RF mesh networks for Omni Internet of Things (IoT) communications. With expertise in smart metering and IOT communications technology, the company offers long-range, low-power networking solutions for high-performance applications globally. CyanConnode helps customers enhance service...

We are currently hiring for " Customer Success Tech Support" role with a leading B2B SAAS startup based out in Gurgaon.Job Responsibilities:-You will set up customers for immediate success by facilitating the implementation process and educating them on the product, helping solve their technical concerns, and ensuring smooth activation of the product and...

What You'll DoProvide world-class customer service to both internal and external clients in all interactions, striving to exceed client expectations.Solve customer problems over emails and phone calls.Take ownership of customers issues and follow problems through to resolution within the SLA defined.Drive higher NPS through quality and timely resolution of...

Company DescriptionGolden Bricks, a leading real estate consultant based in Gurgaon, India, specializes in residential, retail, and commercial sectors. With over 20 years of expertise, we represent prominent projects and developers in the region. Our services, including 'myHome,' 'Investor+,' and 'Wealth+,' cater to the sale, purchase, and resale needs of...

Company Description Career Banega HR Solutions is a leading Human Resources (HR) Solutions provider based in Gurugram, India. We offer a comprehensive suite of HR services to clients ranging from start-ups to large multinational companies. Our services include recruitment, employee engagement, payroll management, training and development, and performance...