Customer Success

1 week ago


Uncha Samana, India Talentiser Full time

We are currently hiring for " Customer Success Tech Support" role with a leading B2B SAAS startup based out in Gurgaon.Job Responsibilities:-You will set up customers for immediate success by facilitating the implementation process and educating them on the product, helping solve their technical concerns, and ensuring smooth activation of the product and services. As an Onboarding Specialist, you act as a customer's trusted advisor.● Lead the onboarding process for new customers, liaising with internal resources and external stakeholders.● Assist clients in the onboarding phase, implementing accounts and understanding their needs at Team / Organization level.● Able to collaborate with sales, product, engineering, and success teams across all time zones to ensure that customer requirements are met.● Ensure a successful warm handover of the customer post the onboarding cycle to the customer success team without letting the hat dropQualification● 5 8 years of experience in B2B SaaS Customer Onboarding focused on US customers / market● This role is for our US market; ● Previous experience with Team Handling● Strong organisational skills with high attention to detail● Strong time management skills and the ability to manage multiple assignments● To effectively lead a team of solution engineers, a combination of strong product expertise, a solution-oriented mindset, and a technical inclination is essential.● Someone with a product mindset and exposure to technology is a must.


  • Customer Success

    1 week ago


    Uncha Samana, India Talentiser Full time

    We are currently hiring for " Customer Success Tech Support" role with a leading B2B SAAS startup based out in GurgaonJob Responsibilities:You will set up customers for immediate success by facilitating the implementation process and educating them on the product, helping solve their technical concerns, and ensuring smooth activation of the product and...


  • Uncha Samana, India Hopcharge Full time

    Job descriptionJob Title: Customer Success ExecutiveExperience: 0-6 MonthLocation: Gurgaon, HaryanaKey Skills: 1) Customer Experience Executive.2) B2C3) Customer Retention.4) Customer Success.5) Renewals.The job description of a Customer success executive typically involves overseeing and enhancing the overall experience that customers have with a company's...


  • Uncha Samana, India Hopcharge Full time

    Job Title:Customer Success ExecutiveExperience: 0-6 MonthsLocation: Gurgaon, HaryanaKey Skills:Customer Experience ExecutiveB2CCustomer RetentionCustomer SuccessRenewalsThe role of a Customer Success Executive involves overseeing and improving the overall customer experience with a company's products or services.Here is an overview of their...


  • Uncha Samana, India Hopcharge Full time

    Job descriptionJob Title: Customer Success ExecutiveExperience: 1yearsLocation: Gurgaon, HaryanaKey Skills: 1) Customer Experience Executive.2) B2C3) Customer Retention.4) Customer Success.5) Renewals.The job description of a Customer Experience Manager typically involves overseeing and enhancing the overall experience that customers have with a company's...


  • Uncha Samana, India Talentiser Full time

    Hiring for a Onboarding Manager for a growing B2B Saas company in to subscription management app business. Its a Pre seed funded and profitable business company.Looking people form B2B sass experience only and should be comfortable for working from office and US shiftsJob Location Gurgaon5 Days working from office and US shiftsTeam size 3-4 People...


  • Uncha Samana, India Talentiser Full time

    We are currently hiring for " Customer Onboarding Manager" role with a leading B2B SAAS startup based out in Gurgaon.Job Responsibilities:-You will set up customers for immediate success by facilitating the implementation process and educating them on the product, helping solve their technical concerns, and ensuring smooth activation of the product and...


  • Uncha Samana, India Max Life Insurance Company Limited Full time

    JOB SUMMARY:The incumbent will manage the email backend vertical along with a team of executives, focusing on timely and accurate resolutions for customer inquiries via email and phone. This involves problem-solving through process design and tech implementations.KEY RESPONSIBILITIES:Ensure exceptional customer experience and key performance metrics are...


  • Uncha Samana, India Talentiser Full time

    Hiring for a Client Onboarding Manager for a growing B2B Saas company in to subscription management app business. Its a Pre seed funded and profitable business company.Looking people form B2B sass experience only and should be comfortable for working from office and US shiftsJob Location Gurgaon5 Days working from office and US shiftsTeam size 3-4 People...


  • Uncha Samana, India Talentiser Full time

    Hiring for a Client Onboarding Manager for a growing B2B Saas company in to subscription management app business. Its a Pre seed funded and profitable business company.Looking people form B2B sass experience only and should be comfortable for working from office and US shiftsJob Location Gurgaon5 Days working from office and US shiftsTeam size 3-4 People...


  • Uncha Samana, India Talentiser Full time

    Client Onboarding Manager A B2B Saas company in the subscription management app business is seeking a Client Onboarding Manager. The company, being Pre seed funded and profitable, is looking for individuals with B2B sass experience to join their team in Gurgaon. This role involves working from the office and being open to US shifts. Key...

  • Operation Manager

    3 weeks ago


    Uncha Samana, India Concentrix Full time

    Job PurposeThe Senior Sales Manager is responsible for overseeing the management of teams supporting complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention...

  • Group Account Manager

    4 weeks ago


    Uncha Samana, India Whizz HR Full time

    Whizz HR is looking for enthusiastic and passionate Group Account manager ResponsibilitiesServe as the lead point of contact for all customer account management mattersBuild and maintain strong, long-lasting client relationshipsNegotiate contracts and close agreements to maximize profits Develop trusted advisor relationships with key accounts, customer...


  • Uncha Samana, India Whizz HR Full time

    Whizz HR is looking for enthusiastic and passionate Group Account manager ResponsibilitiesServe as the lead point of contact for all customer account management mattersBuild and maintain strong, long-lasting client relationshipsNegotiate contracts and close agreements to maximize profits Develop trusted advisor relationships with key accounts, customer...


  • Uncha Samana, India Whizz HR Full time

    Whizz HR is looking for enthusiastic and passionate Group Account manager ResponsibilitiesServe as the lead point of contact for all customer account management mattersBuild and maintain strong, long-lasting client relationshipsNegotiate contracts and close agreements to maximize profits Develop trusted advisor relationships with key accounts, customer...


  • Uncha Samana, India Whizz HR Full time

    On a look out for out for a Digital Marketing Director to work with an award winning brand at GurugramWhat will you be doing?Responsible for overall development and execution of strategies to acquire new customers through various digital channels such organic (SEO + ASO), paid, affiliate and re-engagement campaign (digital and assisted)Collaborate with...


  • Uncha Samana, India Arihat Hiring Private Limited Full time

    JOB DESCRIPTIONWe are looking to hire an experienced, customer-oriented telesales executive to utilize outbound telephone calls to achieve sales targets. The telesales executive’s responsibilities include cross-selling or up-selling our products where possible.To be successful as a telesales executive, you should be persuasive and able to work in a...

  • Executive Operations

    3 weeks ago


    Uncha Samana, India The Knot Worldwide Full time

    ABOUT THE ROLE AND TEAMThe Knot Worldwide is looking to add Customer Experience Reps to our growing department. You will partner with our team members that focus on Couple Support, Registry and/or Stationery both in local TKWW offices as well as remote locations, to help our customers have the best experience using our products across all of our Brand...

  • Executive Operations

    1 month ago


    Uncha Samana, India The Knot Worldwide Full time

    ABOUT THE ROLE AND TEAMThe Knot Worldwide is looking to add Customer Experience Reps to our growing department. You will partner with our team members that focus on Couple Support, Registry and/or Stationery both in local TKWW offices as well as remote locations, to help our customers have the best experience using our products across all of our Brand...


  • Uncha Samana, India Buildmyplace. com Full time

    We are looking for a motivated and well-spoken Business Development Executive to join our sales team. The Business Development Executive will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.To be successful as a Business...


  • Uncha Samana, India Transformative Learning Solutions Full time

    Job descriptionWe are looking for multiple Customer Support Executives for US & Europe Markets.Job Description Our Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers. As a Customer...