Customer Service Executive

Responsibilities:Primary responsibility to for ensuring and influencing the vendor/team to deliver a premier customer experience for all customer contacts and meet all KPIs. Will ensure delivery of exceptional customer service, resolve escalated issues and provide guidance and support to team .. U will manage both inbound and outbound set...

Job descriptionJob Title: Customer Success ExecutiveExperience: 0-6 MonthLocation: Gurgaon, HaryanaKey Skills: 1) Customer Experience Executive.2) B2C3) Customer Retention.4) Customer Success.5) Renewals.The job description of a Customer success executive typically involves overseeing and enhancing the overall experience that customers have with a company's...

Job Description :Customer support Executive (Travel and Hotel) non voice processWe need customer support executive Non voice ( Execellnt comms skills written and verbal )Requirement Customer service exp minimum 6monthsOrTravel expOr social mediaOr Escalation DeskAny one of them .Qulification:Ug/Grad/drop outExperience :Minimum 6Monthsalary 18k to 25 k

Job Description :Customer support Executive (Travel and Hotel) non voice processWe need customer support executive Non voice ( Execellnt comms skills written and verbal )Requirement Customer service exp minimum 6monthsOrTravel expOr social mediaOr Escalation DeskAny one of them .Qulification:Ug/Grad/drop outExperience :Minimum 6Monthsalary 18k to 25 k

Job Title:Customer Success ExecutiveExperience: 0-6 MonthsLocation: Gurgaon, HaryanaKey Skills:Customer Experience ExecutiveB2CCustomer RetentionCustomer SuccessRenewalsThe role of a Customer Success Executive involves overseeing and improving the overall customer experience with a company's products or services.Here is an overview of their...

Job Description :Customer support Executive (Travel and Hotel) non voice processWe need customer support executive Non voice ( Execellnt comms skills written and verbal )Requirement Customer service exp minimum 6monthsOrTravel expOr social mediaOr Escalation DeskAny one of them Qulification:Ug/Grad/drop outExperience :Minimum 6Monthsalary 18k to 25 k

Job descriptionJob Title: Customer Success ExecutiveExperience: 1yearsLocation: Gurgaon, HaryanaKey Skills: 1) Customer Experience Executive.2) B2C3) Customer Retention.4) Customer Success.5) Renewals.The job description of a Customer Experience Manager typically involves overseeing and enhancing the overall experience that customers have with a company's...

We are hiring for International Voice Process for one of our client.Job Details:Experience Fresher or Experience both can applyLocation GurugramWork Mode Work from office (5days)Shift Rotational Qualification Undergrad/GraduateResponsibilities and DutiesProvide customer support via phone calls for international customers, in multiple languages.Troubleshoot...

JOB SUMMARY:The Incumbent would be responsible for managing email backend vertical along with team of executives. The primary role is to ensure timely and accurate resolutions shared with customers on email and call. Problem understanding and solving by way of designing process and implement tech solves.KEY RESPONSIBILITIES:Primarily responsible for ensuring...

Roles and Responsibilities of a Customer Care Specialist:· Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first conversation· Ensure adherence to Client Service Level Agreements(SLAs) like Customer Satisfaction, Service...

Roles and Responsibilities of a Customer Care Specialist:· Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first conversation· Ensure adherence to Client Service Level Agreements(SLAs) like Customer Satisfaction, Service...

Designation: Customer Care Specialist (US process)Job Location Gurugram, Work from Office mode onlyRoles and Responsibilities of a Customer Care Specialist · Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first...

Designation: Customer Care Specialist (US process)Job Location Gurugram, Work from Office mode onlyRoles and Responsibilities of a Customer Care Specialist · Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first...

Key Responsibilities:Respond to customer service issues promptly and professionally via Calls/Email'sTake ownership of customer escalations, ensuring all issues are effectively resolved.Collaborate with various departments to expedite problem resolution.Keep accurate records of discussions or correspondence with customers.Analyze escalation patterns and...

As a Manager, you will be responsible for:Position Duties:Manage a team of approximately 50 plus high end product support consultants in a B2B environment.Manage and maintain key SLAs during US hours.Responsible for the development and management of staff members, Tier 1 and Tier 2 levelmanagement personnel.Recruit and groom future team members.Devise and...

Company Description Career Banega HR Solutions is a leading Human Resources (HR) Solutions provider based in Gurugram, India. We offer a comprehensive suite of HR services to clients ranging from start-ups to large multinational companies. Our services include recruitment, employee engagement, payroll management, training and development, and performance...

JOB SUMMARY:The incumbent will manage the email backend vertical along with a team of executives, focusing on timely and accurate resolutions for customer inquiries via email and phone. This involves problem-solving through process design and tech implementations.KEY RESPONSIBILITIES:Ensure exceptional customer experience and key performance metrics are...

Company DescriptionGolden Bricks, a leading real estate consultant based in Gurgaon, India, specializes in residential, retail, and commercial sectors. With over 20 years of expertise, we represent prominent projects and developers in the region. Our services, including 'myHome,' 'Investor+,' and 'Wealth+,' cater to the sale, purchase, and resale needs of...

We at IGT are seeking passionate individuals to join our team as Customer Service Associates in the banking process (+ Upselling).If you have a knack for customer service and aspire to excel in the banking sector, we invite you to attend our walk-in interviews. Walk-in Interviews for Customer Service Associate Banking Process Contact Person: Jaisika Date:...

About Italics.Welcome to Italics! A workplace where we take care of a business’ scaling needs.A place where your creativity will meet our strategy! Italics is a dynamic and innovative content marketing agency focused on helping businesses thrive in the digital world. We believe in creating compelling content strategies that drive growth and build a strong...