Associate || Customer Experience

Found in: Whatjobs IN C2 - 2 weeks ago


Uncha Samana, India Zomato Full time

We are on the hunt for our next Customer Service ChampionAs part of the Zomato Associate Accelerator Program (ZAAP), you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato's customer service.Here, you're not just an Associate; you are on the path to leadership. You start at ground zero to gain an understanding of our customers' sentiments and challenges. You will be the primary point of contact for our customers to solve their problems via chats, calls and emails. More importantly, you will surface the key problems with other Zomato teams to help in designing better solutions. The possibilities are boundless, and within a year, you'll have the chance to grow and explore roles across sales, operations, program management, support, supply chain, and category teams, and be the future of ZomatoWhat do you need to bring to the ‘table’:Zealous Customer Focus Experience in a fast-paced customer service and hospitality role. You thrive on creating positive experiences with empathy Articulate Communication Strong communication skills with proficiency in typing and speaking efficiently Analytical Mindset Handling problems is your forte You excel at managing the resolution process, ensuring that communication remains clear and concise throughout Problem-solving skills Solution-seeking and problem-solving is your passion. Your proactive approach ensures timely resolution of all customer queries Be a part of an initiative that will transform hiccups into happiness


  • Manager Inbound Operations

    Found in: Whatjobs IN C2 - 2 weeks ago


    Uncha Samana, India IGT Solutions Full time

    About Us:IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global...

  • Process Associate

    Found in: Whatjobs IN C2 - 2 weeks ago


    Uncha Samana, India IGT Solutions Full time

    Greetings from IGT Solutions !!I am writing to inform you about the opportunity for the position of Process Associate at IGT Solutions. Below is the brief :-About IGT Solutions:IGT Solutions is a leading customer experience (CX) company, specializing in AI-led transformative experiences for global brands in the Travel and High Growth Tech industries. With a...

  • International Customer Support Associate

    Found in: Whatjobs IN C2 - 2 weeks ago


    Uncha Samana, India The Knot Worldwide Full time

    Timings: 8 am 5 pm CST, willing to work in night shiftABOUT THE ROLE AND OUR TEAM:Provide highly responsive service to TKWW Wedding Pros (vendors), efficiently and professionally via email.Maintain sufficient product knowledge across all TKWW properties to provide accurate solutions and an effortless vendor experience.Problem solve technical questions and...


  • Uncha Samana, India Mettl Full time

    Associate Corporate OperationsRole: Associate– Corporate Operations (On Contract)Functional Area: Product Support and DeliveryEducational Qualification: Any GraduateExperience: 0-3 yrs.Location: GurgaonKey Responsibilities:· Handling operational queries via email & call 24*7 (B2B2C Business module)· Owning the end-to-end delivery for customers.· Direct...

  • Sponsorship Sales Associate

    Found in: Whatjobs IN C2 - 1 week ago


    Uncha Samana, India TECH NETWORK SUMMIT Full time

    Company Description Tech Network Summit is an annual event in Gurugram that brings together thousands of leaders and key decision-makers from various industries to connect and collaborate. Our mission is to provide opportunities for networking, knowledge sharing, and innovation across sectors. Attendees can engage with leaders, government officials,...

  • Partnership & Community Associate

    Found in: Whatjobs IN C2 - 2 weeks ago


    Uncha Samana, India RegisterKaro Full time

    Job Title Partnership & Community Associate Location Gurugram Sector 20 Need an Immediate Joiner Company overviewRegisterKaro is a technology-driven company that provides legal registration services to entrepreneurs and empowers their ideas to become realities. We are passionate about disruptive trends in technology that shape the way businesses interact...

  • Associate Program Manager

    Found in: Whatjobs IN C2 - 1 week ago


    Uncha Samana, India Bijak Full time

    The Associate Program Manager will be responsible for planning, executing, and overseeing a portfolio of projects or initiatives to ensure they align with the organization's strategic goals. This role involves managing cross-functional teams, stakeholders, and resources to deliver successful outcomes within defined timelines and budgets.Manage projects...

  • Customer Due Diligence

    Found in: Whatjobs IN C2 - 2 days ago


    Uncha Samana, India NAB Full time

    Essential capabilitiesAbility to analyse qualitative and quantitative data and draw conclusionsStrong attention to detail and investigative skillsAbility to communicate in a clear and structured way and build/maintain relationshipsAbility to clearly articulate decision making in writingGood verbal and written communication skillsUnderstanding of and...

  • Product Trainer

    Found in: Whatjobs IN C2 - 2 weeks ago


    Uncha Samana, India IGT Solutions Full time

    We have an immediate openings for Product Trainer |BPO| Credit Card DomainJob Location : GurgaonInterested candidates share the resumes: JOB RESPONSIBILITIES:Ensure successful execution of training needsMeasure program training effectivenessResponsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on...

  • Customer Service Executive

    Found in: Whatjobs IN C2 - 6 days ago


    Uncha Samana, India Genpact Full time

    Inviting talent for the " Customer Service Voice" openings in hashtag#GurgaonSkills: Customer Service Excellent comms skills Qualification: Any experience Experience : 0 to 5 YearsShifts : Rotational shiftsVenue Genpact ,Sec-18, Plot 22A& B, GurgaonDate 27th April 2024; SaturdayTime 11AM to 2PMShare your resume at candidates can walk in with their updated...

  • Customer Success Engineer

    Found in: Whatjobs IN C2 - 12 hours ago


    Uncha Samana, India STCS Full time

    Please apply if you have at least conversational expertise in the Japanese Language and have knowledge in the Telecom engineer profile.Designation: Customer Success Engineer Experience: 2+ yearsJD:Looking for a Telecom Engineer having Japanese language conversational expertise.Working as a NOC/SOC to understand customer complaints in mobile...

  • Sales Officer/ Sr. Sales Officer/ Relationship Manager

    Found in: Whatjobs IN C2 - 2 weeks ago


    Uncha Samana, India IIFL Home Loans Full time

    Job Description:·Driving sales efforts for attainment of set targets with a view to optimize revenue from primary business and achieve business excellence.· Resourceful in providing high value-added services to clients with maximum retention & breaking new deals.· Responsible for consistent achievement of the customer acquisition & revenue targets.·...

  • Oracle Fusion Hcm Functional

    Found in: Whatjobs IN C2 - 2 weeks ago


    Uncha Samana, India MPC Cloud Consulting Pvt Ltd Full time

    MPC is a boutique Cloud ERP Consulting and Implementation service provider with a single focus to solve customer’s business problems. We have been delivering excellence in Oracle Cloud ERP since 2019. Our comprehensive services portfolio enables us to service our customers across industry verticals and geographies. We are hiring for the role Oracle Fusion...

  • Senior Associate

    Found in: Whatjobs IN C2 - 5 days ago


    Uncha Samana, India NAB Full time

    International Payments Operations To process the allocated workload within the area of operation, efficiently, accurately and within the timescales and standards set out in performance standards and targets, utilising basic systems/equipment as required, in order to provide internal and external customers with a high quality support To liaise with business...

  • Calibration Engineer

    Found in: Whatjobs IN C2 - 7 days ago


    Uncha Samana, India FARE Labs Pvt. Ltd. Full time

    FARE Labs Pvt Ltd, Gurugram, is searching for experienced candidates for Calibration Services for following positions:1. Senior Marketing/Sales/Business Development Manager 12. Marketing/Sales/Business Development Manager 23. Marketing/Sales/Business Development Associates 3Please review the responsibilities and qualifications. While this is our ideal list...

  • Credit Analysis- Project Finance

    Found in: Whatjobs IN C2 - 2 weeks ago


    Uncha Samana, India Acuity Knowledge Partners Full time

    OpportunityAcuity is currently looking for dedicated and motivated individuals who have strong leadership, organizational and teamwork skills for its Lending Services team based in Gurgaon.Notice Period: Immediate Joiners/30 Days can be considered for these roles!Interested candidates can directly mail the resume to :Handling credit risk assessment of Large...

  • Financial Spreading

    Found in: Whatjobs IN C2 - 1 week ago


    Uncha Samana, India Acuity Knowledge Partners Full time

    OpportunityAcuity is currently looking for dedicated and motivated individuals who have strong leadership, organizational and teamwork skills for its Lending Services team based in Gurgaon. Notice Period: Immediate Joiners/30 Days all can be considered for these roles! Interested candidates can directly mail the resume to Key Responsibilities Spreading the...

  • Business Development Associate

    Found in: Whatjobs IN C2 - 2 weeks ago


    Uncha Samana, India Netscribes Full time

    Role Description:1. Major duties include Inside Sales activities like lead generation; requirement gathering, presenting demos, providing sales support, and thus selling company services to the target customers in the international markets2. Prospect and qualify leads, as well as schedule appointments3. Outbound calling to the US for qualifying leads and...

  • Team Lead

    Found in: Whatjobs IN C2 - 6 days ago


    Uncha Samana, India eSEO Solutions : Digital Marketing Agency Full time

    Must have excellent Communication Skill.Location: Gurugram ( Work from Office) || 5.5 Days WorkingInterview Mode: FACE TO FACE INTERVIEW.Salary upto 8 LPAExperience Minimum 5 YearsJob Description of SEO Team LeadDeveloping detailed project plan and monitor progress while delivering projects on time ensuring quality standards. Make decisions about the...

  • Process Modeller

    Found in: Whatjobs IN C2 - 2 weeks ago


    Uncha Samana, India NAB Full time

    Essential capabilitiesCommunication & stakeholder management5 years+ experience working with process modelling standards Experience process mapping (MS Visio, Signavio), process documentation (Standard Operating Procedures), Business Process Designs etcAbility to autonomously organise and facilitate workshops with Subject Matter Experts to develop & / review...