Manager Inbound Operations
4 weeks ago
About Us:IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries.We have and Immediate Opening for Manager Operations Cards Experience Must have. JOB DETAILS: Location Gurgaon KNOWLEDGE ABOUT Credit CardsJOB RESPONSIBILITIES:Responsible to manage headcount of 80-120 FTE's and counterparts Ensure team meets and exceed Stipulated Timelines and Service level Agreements. Quality/AHT/Sales/CSAT Metrics Ensure timely download of process updates/product guidelines. Manage Attrition and plan career mapping for agents. Manage daily activities for the client servicing team Manage daily operations to ensure smooth function Coordinate with support functions Front-line people management Provide feedback and suggestion to the team for improvement Lead and coach the associates and Team Leads on process knowledge and Team Management Initiative, independent, and customer focused KNOWLEDGE, SKILLS, OTHER ABILITIES: Preferred Credit Cards knowledge.Experience in Team HandlingGraduate in any stream Excellent written and verbal communication skills in English Ability to work in flexible working hours .
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Manager- Student Placement Operations
2 weeks ago
Uncha Samana, India Great Lakes Institute of Management Full timeManager Student Placement OperationsGreat Lakes Institute of Management, Gurugram (GLIMG) embodies a spirit of excellence rooted in innovation and a sense of social responsibility. Over the last 12 years, our exceptional faculty members and cutting-edge curriculum has been recognized in India and abroad. We are an AMBA accredited institution and are ranked...
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Business Development Manager
3 days ago
Uncha Samana, India AcuittyTech Full timeThe ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.Job DescriptionOur client is expanding...
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Process Trainer
4 weeks ago
Uncha Samana, India IGT Solutions Full timePosition : Process Trainer | Card Experience IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business...
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Chief Operating Officer
3 days ago
Uncha Samana, India DawnBIT Full timeWe are #hiring! Chief Operating OfficerDawnBIT is a rapidly emerging multinational #business services company offering consulting, #technology, products, outsourcing, and #nextgeneration #services. We help good organizations turn better with our smart solutions in Enterprise asset management, Enterprise resource planning, and Mobility domains. We are helping...
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Operations Executive
2 weeks ago
Uncha Samana, India Adventures Overland Full timeJob brief We are looking for a Travel Consultant, who is passionate about traveling. Able to manage travel requirements made for business or holiday and provide tourism related services and package of domestic & international tours. The goal is to keep our clients satisfied and loyal for future services.Responsibilities Plan and sell transportations,...
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Process Associate
4 weeks ago
Uncha Samana, India IGT Solutions Full timeGreetings from IGT Solutions !!I am writing to inform you about the opportunity for the position of Process Associate at IGT Solutions. Below is the brief :-About IGT Solutions:IGT Solutions is a leading customer experience (CX) company, specializing in AI-led transformative experiences for global brands in the Travel and High Growth Tech industries. With a...
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Inventory Manager
5 days ago
Uncha Samana, India CITYFURNISH Full timeCityfurnish is hiring for Inventory Manager to manage efficient utilisation of inventory ensuring inventory is at the right place in the right condition for maximising ROIResponsibilitiesReview and Analyze inventory on weekly basis Identify inventory deviationAnalyzing consumption variance on monthly basis.Fortnightly report of inventory utilization and...
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Senior Finance Manager
3 weeks ago
Uncha Samana, India ICRA Full timeObjective: The candidate would be responsible for overall finance operations comprising of receivables, payables, fixed assets and payroll and related statutory and internal audits Location: Gurgaon/ Mumbai / Navi Mumbai Designation: Senior Manager/AVP (depending on internal parity and interview performance) Primary responsibilities of the selected candidate...
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Transition Manager
4 weeks ago
Uncha Samana, India Wipro Full time· Manage active transitions as assigned · Be the customer's SPOC for all questions, decisions, actions and updates as applicable. · Support the project as the first escalation point for internal and customer issues. · Drive governance calls and meetings for internal and customer updates. · Plan for, conduct and manage relevant trainings to be delivered...
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Partnership /Alliance Head
4 weeks ago
Uncha Samana, India Pert Telecom Solutions Full timeJob DescriptionThe Partnership/Alliance Head serves as a dedicated channel to drive new revenue growth for PertSol by partnering with vendors. He or she will work closely with leadership to develop initiatives, plan events and sales strategies along with the partner to meet defined performance, engagement and revenue growth objectives.Key...
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Lead Generation Specialist
4 weeks ago
Uncha Samana, India OrangeMantra Full timeAs a Lead Management Specialist at Orange Mantra, you will play a pivotal role in driving the growth and success of our business by effectively managing and nurturing leads through various stages of the sales cycle. You will be responsible for overseeing the lead generation process, qualifying leads, and ensuring a seamless transition to the sales team for...
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Sales Development Representative
1 week ago
Uncha Samana, India Real Time Data Services Full timeThe ideal candidate is an energetic self-starter with the ability to identify influencers and key decision makers within accounts. You will discover qualified opportunities by responding to inbound interests and targeted outbound prospects to build rapport and establish long-term relationships. ResponsibilitiesProspect & generate Domestic enterprise...
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Renewal Manager
2 weeks ago
Uncha Samana, India Concentrix Full timeJoin our dynamic team as a Renewals Sales Manager and lead a high functioning inside sales team to new heights in renewal success! Are you passionate about driving renewal sales conversations and nurturing talent? We're seeking a seasoned leader to motivate and mentor our inside sales team, ensuring they exceed targets and deliver exceptional results in...
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Senior Associate- Data Management
2 weeks ago
Uncha Samana, India Acuity Knowledge Partners Full timeKey Responsibilities:At least 3 years of relevant experience in data solutioning and management. Manage data operations processes to bring in asset-level data on client’s investments into an internal platform, including handling of operations and non-routine queries from business users and external information providers.Exposure to financial services...
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Head Of Risk Management
3 days ago
Uncha Samana, India Indifi Full timeRole: Director –Risk Management – Supply Chain Finance Experience 05-10 Years in Risk management and minimum 2 years’ experience in supply chain financing Location – Gurgaon/Bangalore Job Objective: Setup Risk framework/s and Polices for scaling up the Supply Chain Finance book. Reporting to: Business HeadLooking for professionals who enjoy zero to...
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Plant Human Resources Manager
2 weeks ago
Uncha Samana, India Allana Group Full timeRole Title Plant HR head Designation Manager / Sr Manager Location Mewat, Haryana Responsibilities: The incumbent will oversee all aspects of HR operations, including talent acquisition, employee relations, performance management, training and development, compensation and benefits, and compliance with labor laws and regulations. Oversee the recruitment and...
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Assistant Regional Manager
6 days ago
Uncha Samana, India Chai Point Full timeResponsibilities:Assist the Regional Manager in driving the Business Growth of the regionExecute the overall strategy, market growth and operations of the regionDrive key business initiatives across the region through events, new stores selection.Continuous ideation towards team building and growth of the brand.Responsible for revenue target achievement,...
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Sap Project Manager
4 weeks ago
Uncha Samana, India ITC Infotech Full timeDear Candidates,We are looking for experienced SAP manager with Fico background for Gurgaon office.SAP Project Manager manages all activities related to SAP implementation projects. A person with FICO backgroundEnsures that all SAP project goals are accomplished according to specifications and business objectives. Being a SAP Project Manager requires a...
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Senior Sales Manager
4 weeks ago
Uncha Samana, India Vaidik Eduservices Private Limited Full timePosition – Manager/Sr. Manager, SalesAbout the company:Headquartered in Singapore, Our client is a leading research and consulting company that leverages data toderive meaningful insights and enable its global clients to take smart, fast, and precise decisions helping them toexpand as well as surpass their goals. With our diverse portfolio of clients...
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Treasury Manager
2 weeks ago
Uncha Samana, India PEARL GLOBAL INDUSTRIES LTD (PGIL) Full timeRole and Responsibilities: Preparation of CMA, Ratio analysis study and understanding of credit appraisal note.Attending queries from Banks, Rating agency, ASM, Stock auditors, Internal Auditors & Stat Auditors etc.Understanding loan processing process (Working Capital EPC, LC and Term Loan) and related technical requirement of Banks, Loan documentation and...