Process Trainer
2 weeks ago
Position : Process Trainer | Card Experience IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadershipJOB RESPONSIBILITIES-Ensure successful execution of training needsMeasure program training effectivenessResponsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.Send reports/MIS to the Operations team on the progress/pending status of activitiesReview content at regular intervals to ensure all updates are incorporatedParticipate in Internal & External CalibrationsConduct refresher trainings based on TNIManage Knowledge Check for New Hires & Production StaffKNOWLEDGE, SKILLS, OTHER ABILITIES-Very Strong written and verbal communication skills (English)Customer/ Client Handling SkillsAbility to work during all shiftsExperience in any product/process/soft skill/up-skilling training1 5 years of experience in Training ( line trainer experience can also be considered )Must Have Experience in Credit Cards Inbound Process.Interested Candidate share the Hours:24 x 7 Shift9 hours shift with 1 hour break. Work From OfficeWorking Days:6 Days working in a week Benefits:Rewards & Recognition (Awards & Gifts)
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Process Trainer
2 months ago
Uncha Samana, India IGT Solutions Full timePosition : Process Trainer | Card Experience IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business...
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Process Trainer
4 days ago
Uncha Samana, India IGT Solutions Full timePosition : Process Trainer | Card Experience IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business...
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Process Trainer
4 days ago
Uncha Samana, India IGT Solutions Full timeRole & responsibilitiesJob descriptionJOB RESPONSIBILITIES (Trainer) - Credit Cards Inbound Customer Service ProcessEnsure successful execution of training needsMeasure program training effectivenessResponsible for ongoing observations of direct reports, providing guidance, mentoring, and support focusing on performance improvementSend reports/MIS to the...
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Process Trainer
3 weeks ago
Uncha Samana, India IGT Solutions Full timeEnsure successful execution of training needsMeasure program training effectivenessResponsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.Send reports/MIS to the Operations team on the progress/pending status of activitiesReview content at regular intervals to...
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Process Trainer
2 months ago
Uncha Samana, India IGT Solutions Full timeEnsure successful execution of training needsMeasure program training effectivenessResponsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.Send reports/MIS to the Operations team on the progress/pending status of activitiesReview content at regular intervals to...
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Voice & Accent Trainer
4 days ago
Uncha Samana, India NIIT Limited Full timeHi Looking for Voice & accent trainer for Gurgaon Location.Interested candidates can share resumes on or whatsapp on PFB JD: As a Customer Experience champion be responsible for strengthening the teams' communication and soft skills to enhance customer outcomes in the form of CSAT and NPS Develop and deliver modules pertaining to Customer Experience...
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Lms Admin || International Process
2 weeks ago
Uncha Samana, India NIIT Full timeNIIT provides comprehensive and scalable managed training services for learning administration that maps directly to our customer needs. Training is our business and passion. We are one of the largest training outsourcing provider in the world. NIIT delivers and administers 75,000 days of training each year, in 18 languages. We have designed and developed...
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Lms Admin || International Process
4 weeks ago
Uncha Samana, India NIIT Full timeNIIT provides comprehensive and scalable managed training services for learning administration that maps directly to our customer needs. Training is our business and passion. We are one of the largest training outsourcing provider in the world. NIIT delivers and administers 75,000 days of training each year, in 18 languages. We have designed and developed...
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Lead Performance Coach
2 weeks ago
Uncha Samana, India NIIT Limited Full timeThe candidate should have rich experience of 10-15 years handling B2B Sales. Proven experience in sales enablement, channel partner management, or a similar role within a B2B environment. Strong knowledge of B2B sales processes, methodologies, and best practices. Demonstrated ability to develop and deliver effective sales training programs and materials....
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Lead Performance Coach
2 months ago
Uncha Samana, India NIIT Limited Full timeThe candidate should have rich experience of 10-15 years handling B2B Sales. Proven experience in sales enablement, channel partner management, or a similar role within a B2B environment. Strong knowledge of B2B sales processes, methodologies, and best practices. Demonstrated ability to develop and deliver effective sales training programs and materials....
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Lead Performance Coach
4 days ago
Uncha Samana, India NIIT Limited Full timeThe candidate should have rich experience of 10-15 years handling B2B Sales. Proven experience in sales enablement, channel partner management, or a similar role within a B2B environment. Strong knowledge of B2B sales processes, methodologies, and best practices. Demonstrated ability to develop and deliver effective sales training programs and materials....
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Training- Manager
4 weeks ago
Uncha Samana, India Accredian Full timeWhat will you do? In this role, you will be working with a motivated team to drive conversions for programs. Your job responsibilities will include: 1. Conduct skills gap analyses to identify areas of improvement 2. Design training curriculum within time and budget limitations 3. Create and curate training material. 4. Induct new salespeople into the process...
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Senior Sales Trainer
3 weeks ago
Uncha Samana, India OPPO India Full timeOppo India is hiring for Sales Training Manager within our Sales Team for Gurgaon location.Your core responsibility is to oversee specialized training programs tailored for specific positions, with a focus on enhancing overall team performance. This role entails the design, implementation, and execution of training initiatives, with a significant emphasis on...
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Senior Sales Trainer
1 month ago
Uncha Samana, India OPPO India Full timeOppo India is hiring for Sales Training Manager within our Sales Team for Gurgaon location.Your core responsibility is to oversee specialized training programs tailored for specific positions, with a focus on enhancing overall team performance. This role entails the design, implementation, and execution of training initiatives, with a significant emphasis on...