Process Trainer

2 weeks ago


Uncha Samana, India IGT Solutions Full time

Position : Process Trainer | Card Experience IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadershipJOB RESPONSIBILITIES-Ensure successful execution of training needsMeasure program training effectivenessResponsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.Send reports/MIS to the Operations team on the progress/pending status of activitiesReview content at regular intervals to ensure all updates are incorporatedParticipate in Internal & External CalibrationsConduct refresher trainings based on TNIManage Knowledge Check for New Hires & Production StaffKNOWLEDGE, SKILLS, OTHER ABILITIES-Very Strong written and verbal communication skills (English)Customer/ Client Handling SkillsAbility to work during all shiftsExperience in any product/process/soft skill/up-skilling training1 5 years of experience in Training ( line trainer experience can also be considered )Must Have Experience in Credit Cards Inbound Process.Interested Candidate share the Hours:24 x 7 Shift9 hours shift with 1 hour break. Work From OfficeWorking Days:6 Days working in a week Benefits:Rewards & Recognition (Awards & Gifts)


  • Process Trainer

    2 months ago


    Uncha Samana, India IGT Solutions Full time

    Position : Process Trainer | Card Experience IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business...

  • Process Trainer

    4 days ago


    Uncha Samana, India IGT Solutions Full time

    Position : Process Trainer | Card Experience IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business...

  • Process Trainer

    4 days ago


    Uncha Samana, India IGT Solutions Full time

    Role & responsibilitiesJob descriptionJOB RESPONSIBILITIES (Trainer) - Credit Cards Inbound Customer Service ProcessEnsure successful execution of training needsMeasure program training effectivenessResponsible for ongoing observations of direct reports, providing guidance, mentoring, and support focusing on performance improvementSend reports/MIS to the...

  • Process Trainer

    3 weeks ago


    Uncha Samana, India IGT Solutions Full time

    Ensure successful execution of training needsMeasure program training effectivenessResponsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.Send reports/MIS to the Operations team on the progress/pending status of activitiesReview content at regular intervals to...

  • Process Trainer

    2 months ago


    Uncha Samana, India IGT Solutions Full time

    Ensure successful execution of training needsMeasure program training effectivenessResponsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.Send reports/MIS to the Operations team on the progress/pending status of activitiesReview content at regular intervals to...


  • Uncha Samana, India NIIT Limited Full time

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  • Uncha Samana, India NIIT Full time

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  • Uncha Samana, India NIIT Full time

    NIIT provides comprehensive and scalable managed training services for learning administration that maps directly to our customer needs. Training is our business and passion. We are one of the largest training outsourcing provider in the world. NIIT delivers and administers 75,000 days of training each year, in 18 languages. We have designed and developed...


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  • Uncha Samana, India NIIT Limited Full time

    The candidate should have rich experience of 10-15 years handling B2B Sales. Proven experience in sales enablement, channel partner management, or a similar role within a B2B environment. Strong knowledge of B2B sales processes, methodologies, and best practices. Demonstrated ability to develop and deliver effective sales training programs and materials....

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    Uncha Samana, India OPPO India Full time

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