Presales Specialist
2 weeks ago
Location: Bangalore
No of Openings: 10
About Company: We're an online learning platform for Grades 1-10, founded by experienced industry professionals who are IIT alumni. With over a decade of expertise, we're dedicated to providing engaging, personalized learning experiences. Our mission is to empower students to excel academically and beyond through innovative technology and student-centered approaches.
Job Overview:
We are seeking a dynamic and goal-oriented Presales Specialist to join our team. The Presales Specialist will play a crucial role in identifying, qualifying, and nurturing leads before they are handed over to the sales team. The ideal candidate should possess excellent communication skills, a deep understanding of our products or services, and the ability to engage effectively with potential customers.
Responsibilities:
Lead Qualification: Identify and qualify potential leads through various channels, including inbound inquiries, marketing campaigns, and networking events.
Product Knowledge: Develop a comprehensive understanding of our products or services, including their features, benefits, and competitive advantages.
Customer Engagement: Engage with prospective customers through email, phone calls, social media, and other communication channels to understand their needs and preferences.
Solution Presentations: Conduct product demonstrations and presentations to showcase our offerings and address customer requirements effectively.
Needs Assessment: Collaborate with the sales team and other stakeholders to assess customer needs, pain points, and buying motivations.
Proposal Development: Work closely with the sales team to prepare customized proposals, quotes, and presentations tailored to the specific needs of each prospect.
Relationship Building: Build and maintain strong relationships with potential customers to foster trust and credibility throughout the presales process.
Sales Support: Provide support to the sales team by addressing customer inquiries, resolving objections, and facilitating smooth handoffs of qualified leads.
Qualifications:
Proven experience in presales, sales, or customer-facing roles within the industry.
Excellent communication and presentation skills, with the ability to articulate complex ideas clearly and persuasively.
Ability to work collaboratively in a fast-paced, deadline-driven environment.
Proficiency in CRM software, Microsoft Office suite, and other relevant tools.
Results-oriented mindset with a track record of meeting or exceeding targets.
Customer-centric approach with a focus on delivering exceptional value and service.
Working Conditions:
The Hybrid Presales Specialist position offers a flexible hybrid work environment, allowing for a combination of remote work and in-person engagements as needed.
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